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"Great experience"

"The staff are very helpful, when I needed my seats changed they were changed promptly same day. Unfortunately the hot tub was not working, staff stated that they were waiting on parts. But the pool was clean, the breakfast was good with a variety of options, the weather was nice we enjoyed our state."

"Friendliest staff"

"everything was great!"

"We had a very disappointing stay at this hotel. We didn’t know they were undergoing renovations, and that meant the gym was closed during our visit. They also charge for wifi, and a $50 resort fee per day for “amenities” that were largely closed during our visit due to bad weather. While I totally understand they can’t control the weather, charging people for it when everything is closed is in poor taste. When I inquired about it, they said it goes towards things like the coffee in the room and sunscreen at the pool (pool was closed the whole time, and coffee? That’s a normal inclusion at any other hotel. Some of the staff were helpful and some were not. The servers at Dukes were lovely, as was the breakfast buffet (albeit pricey). The valet was great. Some of the front desk were great and some were not. Overall, it was just an ok hotel. If I was to stay again in Waikiki I’d pick the beachcomber across the street with better facilities and friendlier staff."

"The housekeeper we would ask for assistance was excellent! "

"We had a lovely stay in a room with a city view. The room was clean and comfortable."

"Room was clean. One of the guys upfront was great! The other was not so nice. Room service was very kind. Water was outside our door which was from the outside door being opened. We were offered to switch rooms the last night of our stay and those people were very nice. The nice guy up front was one of them. :)"

"Their was an extra 42$ a day that racked me up 200 dollars more "