Search Guest Houses in Kailua

"ALL staff were amazing. The room was what I booked and expected. I did however upgrade to the club level. Upon arrival the hotel is under construction. Makeshift lobby area, particle board walkway no nice lobby area to sit while waiting or to have a drink. Construction noise and mess and boarded up areas all over. Weird, makeshift way to pool. The club as advertised is NOT what it was. No patio to go sit and have a drink and view the ocean - it was a makeshift little space that was not nice, could not sit outside. Food was the same every day for 8 days for breakfast and for evening snacks - no canapes changed out - so disappointing for our first Hawaii and our first Outrigger experience. No offer compensation for the construction just go ahead and pay normal rate and sorry for the inconvenience. This is not acceptable. So disappointing. "

"best hotel"

"It was a relaxing stay"

"The room was very clean "

"Clean room but very small room "

"Overall a good property for families with kids. The lagoon needs better maintenance and uplifting. "

"Perfect location, great rooms and conditions. "

"The room was clean and the staff was friendly and welcoming. The valet staff was extremely helpful with resetting the navigation on the rental car. The Spa was amazing with excellent views of the ocean. Loved that we were able to get beach chairs and towels from the hotel. I only wish that the waterfall feature in the main entry way was working while we were visiting. "

"There is no onsite parking. You can either pay for hourly street parking or valet parking. "