Marriott Hotels & Resorts Northeast Florida hotels

"First, the on-line photos never revealed this was a motel. The photos of the rooms were not truly representative as our room was severely dated. One of the 2 queen beds in our room was on a makeshift frame that kept moving. Then learned of much nicer places in the area at comparable prices that were actual hotels! The shower curtain and floor had mold. The stairs and landing were in need of sweeping. We were given one washcloth with the towels and one roll of toilet paper for the room."

"Beautiful view of the ocean but the bed was hard as a rock and the pillows flat. "

"Staff very friendly. Free breakfast, but one of the waffle makers was in use and not working. No tv access unless you already have streaming accounts. Rooms clean. "

"This is my go to hotel for a quick getaway. Love Embassy Suites.."

"Location is great. Accommodations okay. Hidden fees surprising. "

"The pictures online were very deceiving and the room we had was not that clean- floor was gross, tv was terrible- not clear at all, bed was broken and loud, and the air conditioning unit was absolutely terrible- super loud all night. The property was very dated and needs more attention."

"The pictures are deceiving and nothing like what the actual place looks like. The rooms are dirty, run down and uncomfortable. There is mold and rust. Hair in the bed that was not ours. Only good thing was the location, which is probably why nothing gets done to make it better. So disappointed. My husband never complains and he noticed and was upset about the condition of the place."

"The whole stay was great. From the room to the shuttle. The staff were great. They went above and beyond for us. Will always book there anytime I take a cruise out of Jacksonville."

"I went to this hotel it needs a total update and the room was not cleaned well. I left the property within 45 min and would like a full refund "