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"A very good experience and service. The room was new, and the staff were very welcoming. The food was also very fresh and authentic."

"Surprisingly good. I was a bit worried when reading google review, turns out this hotel became my favourite spot for the whole trip. The Onsen and food are just perfect. Onsen area is well maintained, variety of choices and clean water. Food is in room service, so you can take the time to enjoy without any distractions. Only thing is that my room is close to the elevator, but it’s quiet in general. "

"The room was very spacious and clean, but one thing I didn't enjoy was the smel of bug killer spray. I think I wasn't lucky. I'm sure the room usually doesn't smel. The food was amazing. "

"Parking was easy for this place. It was located in a very strategic location in lake Toya. The room was superb with a private onsen that overlooks the lake. Food was also great with a wide selection of cuisine. Highly recommend this place!"

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"Perfect place to stay."

"Environment is outstanding and front desk staff were very friendly. Well located property with free parking. Offers indoor and outdoor Onsens. Free popsicle sticks, yogurt drink, and Soba at night."

"spotless room, nice private hot spring bath, courteous staff."

"Pleasant and affordable "