Room was small but nice and very comfortable. The food was excellent.
ELLEN
於 2025 年 7 月住了 3 晚
10/10
Trader stayed very much.The rooftop bar was wonderful.Staff was excellent.Looking forward to coming back again
Lewis
於 2025 年 7 月住了 1 晚
10/10
Westpoint is a beautiful place.
Russell
於 2025 年 7 月住了 1 晚
10/10
The hotel is like a castle, very beautiful and the restaurant onsite is great as well.
Robert
於 2025 年 7 月住了 1 晚
10/10
Perfect for a visit to West Point.
Julie
於 2025 年 7 月住了 1 晚
10/10
People working there are very kind and respectfully intelligent
Patrick
於 2025 年 7 月住了 1 晚
8/10
Service was slow many tables were not clean after patrons had eaten
Donald
於 2025 年 7 月住了 1 晚
8/10
Hotel lovely, front desk staff helpful and informative, rooms spacious and clean.
Bar and restaurant service not up to par- food and drinks were very good but the staff was off.
People Seating themselves out of order. Hostesses not controlling flow.
Requests for coffee / juice that never arrived.
Bills dropped at table with no pens in folio.
Tables reset with same - used table-clothes.
Overall lovely stay— but service needs a refresher so it is elevated to level of hotel.
Janet
於 2025 年 7 月住了 2 晚
10/10
Cool
Jun
於 2025 年 7 月住了 1 晚
6/10
The train noise was awful- especially in the middle of the night. The hotel didn’t seem to be full so I didn’t know why they couldn’t have put us in a room farther from the tracks on the back side of the hotel.
Nancy
於 2025 年 7 月住了 1 晚
6/10
The two emails you sent were very long but lack a phone number and erroneous directions about clearance.
jack
於 2025 年 6 月住了 1 晚
10/10
Patricia E.
於 2025 年 6 月住了 1 晚
6/10
Noise of train and noise of ice machine and elevator noise
Minimal restroom facilities close by
Kathleen
於 2025 年 6 月住了 2 晚
8/10
Tim
於 2025 年 6 月住了 1 晚
8/10
I have to recognize two individuals who were great. My flight was canceled and I was not able to arrive on Friday. I spoke to the front desk manager Emily and she was extremely helpful. Could have passed me off since I had made reservations via Expedia but she didn’t. The second person was the main valet kid. I say kid because he could have not been more than 20 years old. I feel bad I cannot remember his name. Super friendly, helpful and was quick to get my car and was quick to get my car. He was running a well oiled valet machine.
Marcela
於 2025 年 6 月住了 2 晚
6/10
The pictures on line are way nicer than what it looks like in person.
Room and bathroom was very old and dated. Nice bed though.
Jesse
於 2025 年 6 月住了 3 晚
8/10
tracey
於 2025 年 6 月住了 1 晚
10/10
Jan
於 2025 年 5 月住了 1 晚
10/10
Good breakfast
Beautiful hotel
Gabriel
於 2025 年 5 月住了 1 晚
10/10
Wonderful historic hotel. We enjoyed our stay very much and are looking toward to our next visit.
Kelly
於 2025 年 6 月住了 1 晚
10/10
👍
Matthew
於 2025 年 5 月住了 1 晚
10/10
Great history to be found all around-room was great!
Christine
於 2025 年 5 月住了 1 晚
10/10
Luke
於 2025 年 5 月住了 1 晚
6/10
Janine
於 2025 年 5 月住了 1 晚
6/10
The grounds were very nice and the beds were very comfortable. The service was very inconsistent, guys at the bar were great but the seemed uninterested or bothered with helping guests. Surprising for such an expensive place