The property was clean. And room was very clean. The carpets in the hallways were filthy. I need to be cleaned. Breakfast was adequate but lacking protein. Check-in was good. Elevators were clean and fast.
John
於 2024 年 5 月住了 1 晚
10/10 有夠讚
Melissa
親子旅遊
2024年5月3日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very convenient, everyone was very polite and helpful
Melissa
於 2024 年 4 月住了 1 晚
10/10 有夠讚
Maetinee
2024年5月1日
喜歡:整潔度、員工素質和住宿環境和硬體
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Maetinee
於 2024 年 4 月住了 1 晚
8/10 不錯哦
Sunny
2024年4月25日
喜歡:整潔度、員工素質和住宿環境和硬體
Sunny
於 2024 年 4 月住了 2 晚
10/10 有夠讚
Charlotte
家庭旅遊
2024年4月22日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The suite was beautiful! The people working were very nice. I would stay there again if I was ever in Murphysboro.
Charlotte
於 2024 年 4 月住了 1 晚
4/10 不太好
Chrystal
家庭旅遊
2024年4月22日
喜歡:整潔度
不喜歡:員工素質、設施服務和住宿環境和硬體
The front desk staff were not very friendly.
We only had 2 bath towels in a room that could sleep up to 6. When we asked for more towels we were told we would have to bring our 2 dirty towels down to exchange them. We were checked out of room accidentally, so while we were still getting ready, house keeping came into the room. She was kind and apologized, and showed where she had been told the room was empty. The breakfast was extremely lacking and while the lady working it was very kind, there were not many choices for anything warm. The juice machine was broken.
Chrystal
於 2024 年 4 月住了 1 晚
8/10 不錯哦
John
情侶出遊
2024年4月18日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great stay
John
於 2024 年 4 月住了 5 晚
10/10 有夠讚
Jeffrey
家庭旅遊
2024年4月11日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great service and clean
Jeffrey
於 2024 年 3 月住了 2 晚
6/10 一般般
Dawn
2024年4月11日
喜歡:整潔度和住宿環境和硬體
不喜歡:員工素質
When I got to the hotel and needed to check-in, I waited 15 minutes at the desk. I eventually called the hotel and told them I needed to check in. I assume it was the manager that answered and said he would be right out. It took another 4 or 5 minutes before he came out of office that was about 15 feet from the front desk. When he came out, he didn’t apologize at all. He simply said his front desk person hasn’t shown up yet. I’m guessing that if I hadn’t called I would’ve waited until his employee finally showed up to work. Other than that, the hotel was nice.
Dawn
於 2024 年 4 月住了 1 晚
10/10 有夠讚
Pamela
親子旅遊
2024年4月10日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We were so pleased with everything with both of our stays at MainStay! We were super impressed with the staff and our rooms were super nice! The property was very well keep and our room was perfect! The room sizes were so big, plenty of room for all 5 of us. The Grandchildren loved being able to have so much room! We will definitely choose MainStay when we pass through again! Thank you all so very much!