We showed up wednesday night around 1030 pm. Housekeeping came thursday morning around 9 am. We then didnt see housekeeping until we checked out today, monday, 5 days later. We called the front desk and asked for housekeeping on saturday and they never came during the day on saturday or all day sunday. We also told housekeeping to check our room on friday when we saw them in the hallway and they never did. We repeatedly grabbed our own fresh towels and other amenities from the cart we needed, emptied our own trash (which the house keepers left in the hallway until we told them to please remove the trash from the hallway since we dont get housekeeping), made our own beds and cleaned counters and tables ourselves for 5 days. We ask for some sort of closure on why they would have signs posted saying room service comes at least every other day, and a bunch of BS was given instead of a real answer. The sign also says that housekeeping is avaliable more often upon request, which we did, and never got. The hotel is nice, breakfast was great, but the staff is the poorest hotel staff we have all had in a long time. Definitely will not be coming back.
