This hotel was underwhelming. My sister and I are on a road trip in the South and this was our “splurge” hotel. We spent more on this hotel than any of the others in TN, SC, and NC, and this was unfortunately the worst.
Pros: it was right on the beach, which was a super convenient spot! The balcony overlooking the ocean was beautiful. The pools were clean and not too busy. The room had a fully equipped kitchenette, which was nice to have.
Cons: parking was a little confusing - the lot is about a block away and the welcome email made it seem more confusing than it needed to be. The room and finishings in the hotel were very dated. The staff was helpful, but did not have that same level of customer service that we’ve seen from the other hotels on our trip. They were there to do their job, but did not go over and above. The breakfast was free at a restaurant across the street, but it was really bad and we did not take advantage of it after the second day.
There was nothing horrible about this place, but nothing really stellar either. Like I said, I was underwhelmed and I expected something else.
If I had gone in knowing what to expect, I would have probably had a higher opinion.