「The staff was friendly, attentive and helpful. We reserved two rooms, and they were able to place them close to each other. Surprisingly difficult in more hotels. 」
「This Four Seasons was recommended to us by the staff at both the Texas and Boston locations and we were definitely not disappointed. The valet and bell staff were outstanding, providing warm and attentive service throughout our stay.
While the front desk team was polite, they lacked the signature warmth and enthusiasm we’ve come to expect when arriving at a Four Seasons. That extra spark just wasn’t there. However, the spa and pool staff more than made up for it… they were exceptional.
The...
「From the time the Valet opened my door when my family arrived until the time the Valet closed my door when we left, I was incredibly impressed about the “customer experience”?that was evident by everyone on the staff we met. From “Z” who greeted us at the front desk to Raavi, who served us one of the best pizzas I’ve eaten, to Armoni, who showed us around and made sure our room had everything we needed. We were there to take our son to CHOP, but because of the staff’s amazing focus and the...
「I received the call from Fiorello Maria after check-out. The call should be short but apparently she could not got what I say fast and made the call long and ineffective （-5 star!!）. The other staffs are nice and helpful.」
「The property was easy to get to from the highway; it is easy to walk about the city with many restaurants and eating establishments close by. The staff was courteous and helpful. I was in Philadelphia for a concert, so we spent just one night at the hotel. The property does not have its own parking, so we were told to park at the garage across the street. It was $50 for the night. I found that quite expensive. I travel a lot, and many hotels in a similar situation have an understanding where,...
「A very clean and spacious two bedroom apartment with a lovely panoramic view of the city. There’s only maid service if you stay 7 days tho. The breakfast at the cafe was delicious and service was friendly rho.」
「Welcome drink, complimentary cookies - sweet! Loved the deco. The cleansing products were a well-known brand from London. Breakfast was amazing, small cosy room, not many selections of food but everything was natural and fresh, gorgeous culinary & layout, very friendly staff, loved it! Located in a posh neighborhood, 2 mins walk to a park and several restaurants.」
「This was a Family Vacation w/older Children in their 20's.
We had a Wonderful Time.
Only complaint is that "Restaurant's Food Service" is a bit slow.
Room Service is Great!」
"This is a highly-recommended hotel. The location is quite convenient. Everything is great, feeling like a home. One thing that they can improve is the offering of the breakfast. It is quite hard to get breakfast outside the hotel in the morning. So, if there is breakfast offered, even a simple continental breakfast, that would be great and the convenient for business travelers."
