Aimbridge Hospitality Mountain States hotels

"Pool was closed but yet we still had the same overall resort fees. "

"Property is beautiful. Rooms are huge and fairly quiet. Check in was a breeze. Luggage storage and pick up highly efficient. Good signage and amenities. Have access to both Palazzo and Venetian via walkways. Wonderful pools and servers poolside. The 10th floor garden pool is a hidden treasure. Good shopping and food choices. Negatives- smoke smell even in the hallways of the rooms. Housekeeping is hit or miss. Dirty glassware not replaced. Will tell you they will make a request but never happens. Took 2 days to get linens for the sofa bed. Best bet is to ask if you see staff in the hallways. Servers on the casino floor were rude. Pricey, but if you use the amenities and spend time at your hotel it is worth it."

"The casino, hotel lobby, and environment was a wonderful experience and this experience would definitely make me wan to book again. When we got to our room, the cleanliness was (what I feel) substandard for a hotel of this caliber. The bathroom still had hair from the past occupants in it. The floor was vacuumed, but appeared to have been lazily done, due to there being dirt, safety pins, and what appeared to be a chewing tobacco pouch sitting under the table and behind the a chair (but was visible without having to move items around-who knows what was underneath or behind). However, the bed was extremely comfortable, the linen was clean, and the room was well stocked. Although I am sure it is standard practice for Vegas, but it was also strange to have to pay $20 per day for parking in their garage, as a guest of the hotel. One would think that with the cost of the room and resort fees that are collected, parking could/should be validated for paying patrons of the resort. However, as mentioned our experience in Vegas was unforgettable and although there was some issues at the resort, we would definitely stay again."

"Great resort and amenities. Only complaint was the wait time to check in. More staff at the front desk would have been helpful. "

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"The rooms smell funny and are old. Dated. Also, the outside during the day - the building is just, ugly. I'm sorry to say. The beds are on flat wood frames, so not the most comfortable. I understand this is Vegas, but I needed sleep. I'll likely stay off strip next time. If you like the bustling activity of Vegas though, this one is for you. I ate at the the Mexican restaurant the next day it was fab!"

"We were disappointed the pool (and the pool area) was closed. The Tower was great- happy hour at 108 Drinks, lovely dinner at the Top of the Tower. Clean rooms and comfortable beds. Visible space around the door allowed noisy guests to make their presence known. Elite room remodel was questionable- poor paint and seal job in the shower ceiling allowed mold to show through and keep growing. However, the design choices "

"Everything was great! "

"check in took forever and we weren't able to check into our rooms until late and not until the evening for 2 of our rooms. We had 5 rooms in total. It was awful "