Find hotels in Minster, OH from NT$2,022

"The sink is always clog. water is slowly draining. The dirty towels were not collected the following morning. The hotel did not inform the potential guest ahead of time that the swimming pool was closed. the swimming pool is one of the reason why we booked at the hotel. they only opened it after staying a night at the hotel.Since we complained about the dirty sink. they said they upgraded us to a suite which turned a smaller bathroom compared to the room I booked which can accomodate a disabled person. no coffee maker jus like what we had from original room we booked."

"We stayed here for one night while in town for a volleyball event. From the photos, I understood this wasn’t going to be a brand-new hotel, so my expectations were that it would be dated but still clean and comfortable. We chose this hotel specifically for the pool and hot tub. Unfortunately, the hot tub was completely unavailable and covered with boards. The pool itself was okay, although there was a large hair clump floating in it. I understand that can happen, but it wasn’t a great first impression. There were also no clean towels available at the pool. When I asked, I was given towels that were heavily stained—though they did smell like bleach, so I believe they were at least washed. The room itself was noticeably dirty and lacked attention to detail. Both beds had stained top covers, which made them appear unclean, so I removed them. The lounge chair was also heavily stained to the point that we felt the need to cover it with a towel before using it. The sink in the room did not drain properly. There were several cleanliness issues that shouldn’t have been missed—there was a Q-tip left in a drawer, the hand soap was empty, and there was even a toenail on the carpet under a chair. The biggest issue, however, was that there was no hot water in the shower, which made our stay very uncomfortable. Overall, this stay did not meet even basic cleanliness and maintenance expectations."

"Clean and comfortable "

"Rooms were clean, shower was spotless. Decor is dated but I'll take the clean room and good service over outdated decor. Had everything we needed. "

"I don’t usually leave reviews, but this needs to be said. My experience at this hotel was unacceptable from start to finish. The first room I was given was dirty—there were bugs, stains on the bed, and it clearly had not been properly cleaned. When I brought it to their attention, I was moved to another room, but unfortunately, it was still not clean. I also want to be very clear—just because I had my dog with me does not mean I should be placed in a subpar or dirty room. That was extremely disappointing. To make matters worse, the interaction at checkout was just as frustrating. When I told the front desk I was checking out, I was met with attitude and resistance instead of basic customer service. I was told I had to wait, questioned repeatedly, and the conversation became unnecessarily tense. Overall, this was a very poor experience—between the cleanliness issues and the lack of professionalism, I would not stay here again."

"This is an older hotel attached to a mall that has seen better days. For the price, it was fine to stay for the one night we were traveling. The staff was great. "

"The food was gone by 8 am and nobody checked to see if it needed to be restocked. "

"Room was very clean & nice"

"Safe and clean"