2/10 很糟糕
Anton
家庭旅遊, 親子旅遊
2026 年 1 月 14 日
不喜歡：整潔度、設施服務和住宿環境和硬體
Is says the location is in the design district, its not. But the negative review is for them having dirty sheets, pillows with makeup and stains on them. Having wet and dirty towels rolled up on the bed, for us to use. Dirty and stained towels in the bathrooms. Poor communication, not offered to fix anything and will deny the refund after the fact. Pictures are of a similar, but different unit, and probably when it was brand new. Walls, floors and furniture are all stained and dirty. We checked in at 11pm with family, waited for an hour trying to resolve it, checked-out within an hour and will not be going back. They will lie to expedia that they offered a resolution or even replaced the towels, when nobody came and they only told us to keep on waiting. Didnt hear back until following day after I called them myself. Not a safe unit to stay in, stay away.
Anton
於 2026 年 1 月住了 3 晚