6/10 Okay
Marc, Laguna Niguel
Traveled with partner
2024/5/15
Overall, the hotel views itself and prices itself as an upscale property... but that's where it ends. The hotel has a lovely, chic lobby but the quality drops off once you move to the rooms and the outdoor areas. The staff is nice and functional but a far cry from a luxury property like a Ritz or St. Regis. Sadly, we found the roof top adult pool deck area a mess of trash and the spas broken - which no one told us about until we asked the attendant why they weren't working. The beach access is excellent so take full advantage of it.
Marc
Stayed 2 nights in May 2024