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The Chen Melbourne - Art Series

4.5 star property
Art Deco hotel with a rooftop terrace and a 24-hour front desk

Choose dates to view prices

Art Series - The Chen offers a sophisticated stay near Deakin University. Enjoy panoramic views from the rooftop terrace, work out at the gym, or relax by the outdoor pool. Convenient dry cleaning, diverse menu at Zero Moda, and helpful staff to guide you to nearby shopping.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Pool
  • 24/7 front desk
  • Air conditioning
  • Laundry
The current price is NT$2,725
NT$2,997 total
includes taxes & fees
Dec 14 - Dec 15

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Chen Deluxe King

Chen Deluxe King | Minibar, in-room safe, desk, blackout drapes

Chen Deluxe King

Highlights

Soundproofed
Air conditioning
Refrigerator
TV
Blackout drapes/curtains
Designer toiletries
Private bathroom
Bathrobes
  • 366 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Chen Deluxe King, Balcony

Chen Deluxe King, Balcony | Minibar, in-room safe, desk, blackout drapes

Chen Deluxe King, Balcony

Highlights

Soundproofed
Air conditioning
Refrigerator
TV
Blackout drapes/curtains
Designer toiletries
Private bathroom
Bathrobes
  • 366 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Chen King, Balcony

Chen King, Balcony | Minibar, in-room safe, desk, blackout drapes

Chen King, Balcony

Highlights

Soundproofed
Air conditioning
Refrigerator
TV
Blackout drapes/curtains
Designer toiletries
Private bathroom
Bathrobes
  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Chen Queen

Minibar, in-room safe, desk, blackout drapes

Chen Queen

9.0 out of 10
Wonderful
(10 reviews)

Highlights

Soundproofed
Air conditioning
Refrigerator
TV
Blackout drapes/curtains
Designer toiletries
Private bathroom
Bathrobes
  • 291 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room, 2 Queen Beds (Chen)

Twin Room, 2 Queen Beds (Chen) | Minibar, in-room safe, desk, blackout drapes

Twin Room, 2 Queen Beds (Chen)

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Soundproofed
Air conditioning
Refrigerator
TV
Blackout drapes/curtains
Designer toiletries
Private bathroom
Bathrobes
  • 291 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Bedrooms, Connecting Rooms (Chen)

Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 2 Bedrooms, Connecting Rooms (Chen)

Highlights

Soundproofed
Air conditioning
Refrigerator
TV
Blackout drapes/curtains
Designer toiletries
Private bathroom
Bathrobes
  • Sleeps 6
  • 2 Twin Beds

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About the neighborhood

Map
850 Whitehouse Rd, Box Hill, VIC, 3128

What's nearby

  • Box Hill Central - 2 min walk - 0.2 km
  • Box Hill Institute - 5 min walk - 0.5 km
  • Box Hill Hospital - 7 min walk - 0.6 km
  • Box Hill Town Hall - 9 min walk - 0.8 km
  • Wattle Park - 3 min drive - 3.1 km

Getting around

  • Box Hill Station - 6 min walk
  • Flinders Street Station - 27 min drive
  • Melbourne Airport (MEL) - 40 min drive

Restaurants

  • ‪The Penny Drop - ‬5 min walk
  • ‪Box Hill Central Foodcourt - ‬5 min walk
  • ‪Dodee Paidang - ‬5 min walk
  • ‪Nelson - ‬3 min walk
  • ‪Fountains Restaurant - ‬6 min walk

About this property

The Chen Melbourne - Art Series

Luxury hotel near Box Hill Hospital
Located close to Deakin University and Doncaster Shopping Centre, The Chen Melbourne - Art Series provides a rooftop terrace, a coffee shop/cafe, and dry cleaning/laundry services. The on-site restaurant, Zero Moda, offers breakfast, brunch, lunch, dinner, and kids' meals. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar.
You'll also enjoy perks such as:
  • Swimming pool along with sun loungers
  • Self parking (surcharge), an outdoor pool, and luggage storage
  • A 24-hour front desk, smoke-free premises, and tour/ticket assistance
  • An elevator and concierge services
  • Guest reviews give top marks for the helpful staff and proximity to shopping
Room features
All 100 rooms have comforts such as air conditioning, in addition to perks like free WiFi and safes.
More amenities include:
  • Bathrooms with designer toiletries and showers
  • Refrigerators, cookware/dishes/utensils, and cribs/infant beds

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (AUD 24 per day)
  • Limited onsite parking

Food and drink

  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Golden Lilly
  • Zero Moda

Things to do

  • Outdoor pool

Family friendly

  • Crib (surcharge)
  • In-room refrigerator
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (once per stay)
  • Tour and ticket assistance

Outdoors

  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • Art Deco architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 49-inch TV

Food and drink

  • Cookware, dishware, and utensils
  • Electric kettle
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges AUD 1.1 for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 60.0 per night
Cribs (infant beds) are available for AUD 10.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 200.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: AUD 24 per day
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 60.0 per night
  • Credit card charges are subject to a surcharge of AUD 1.1

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Pool access available from 6:00 AM to 11:00 PM
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Art Series Chen Hotel Box Hill
Art Series Chen Hotel
Art Series Chen Box Hill
Art Series Chen
Art Series The Chen
The Chen Melbourne Art Series
The Chen Melbourne - Art Series Hotel
The Chen Melbourne - Art Series Box Hill
The Chen Melbourne - Art Series Hotel Box Hill

Frequently asked questions

Does The Chen Melbourne - Art Series have a pool?

Yes, this property has an outdoor pool. Pool access is from 6:00 AM–11:00 PM.

How much does it cost to stay at The Chen Melbourne - Art Series?

As of 2025/11/21, prices found for a 1-night stay for 2 adults at The Chen Melbourne - Art Series on 2025/12/14 start from NT$2,725, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Chen Melbourne - Art Series pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for AUD 24 per day. Limited spots are available.

What time is check-in at The Chen Melbourne - Art Series?

Check-in start time: 2:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at The Chen Melbourne - Art Series?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is The Chen Melbourne - Art Series located?

Located in Box Hill, this luxury hotel is 0.4 mi (0.7 km) from Box Hill Hospital and within 3 mi (5 km) of Doncaster Shopping Centre and Deakin University. Swinburne University of Technology and Melbourne Cricket Ground are also within 12 mi (20 km). Box Hill Station is 6 minutes by foot and Mont Albert Station is 16 minutes.

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Reviews

The Chen Melbourne - Art Series Reviews

9.0

Wonderful

9.0

Cleanliness

8.8

Location

9.2

Staff & service

8.6

Eco-friendliness

9.0

Property conditions & facilities
Rating 10 - Excellent. 440 out of 713 reviews
Rating 8 - Good. 192 out of 713 reviews
Rating 6 - Okay. 46 out of 713 reviews
Rating 4 - Poor. 19 out of 713 reviews
Rating 2 - Terrible. 16 out of 713 reviews

Reviews

8/10 Good

Olga

Liked: Cleanliness, staff & service, property conditions & facilities
great location staff were positive and quick to help beds were comfortable shower was always hot
Stayed 2 nights in Sep 2025

10/10 Excellent

Tommy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place, staff are really helpful and nice. Plenty of places around to shop and eat.
Stayed 7 nights in Oct 2025

10/10 Excellent

Ming

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Sep 2025

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Overall satifisfied with the hotel and its services.
Stayed 5 nights in Sep 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to shopping and numerous restaurants. Room was clean and current. Friendly staff are all very helpful when asked for support.
Stayed 3 nights in Oct 2025

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great position in Box Hill and very nice room
Stayed 3 nights in Aug 2025

8/10 Good

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, safe location Shower drain was a bit clogged but they sorted that very quickly, a bit dusty on some surfaces, black out curtains hard to push up against wall so it let some light in
Stayed 4 nights in Sep 2025

2/10 Terrible

Jordan

Liked: Cleanliness, amenities, property conditions & facilities
Please don’t spam my emails give already unsubscribed
Stayed 2 nights in Nov 2025

10/10 Excellent

Karyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Chen Charm

A very comfortable and clean room. Would stay again.
Stayed 2 nights in Aug 2025

10/10 Excellent

Xiaolu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great！Convenient！Good receptionist and people！
Stayed 3 nights in Jun 2025

10/10 Excellent

??

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 1 night in Jul 2025

6/10 Okay

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2nd time staying at this hotel within the week. The water faucets in shower stall, sink in bathroom, and in utility area were all difficult to adjust to the right temperature. Probably need adjustment. This is a different room from the one we stayed earlier the week.
Stayed 2 nights in Oct 2025

10/10 Excellent

JOEY

Liked: Cleanliness, amenities, property conditions & facilities
Great value
Stayed 1 night in Jul 2025

10/10 Excellent

Yi

Liked: Cleanliness, amenities, property conditions & facilities
New and modern. Very close to Box Hill central locations too.
Stayed 3 nights in Jul 2025

10/10 Excellent

Yunwen

Liked: Cleanliness, amenities, property conditions & facilities
Nice and neat
Stayed 1 night in Jul 2025

10/10 Excellent

Arman

Liked: Cleanliness, staff & service, property conditions & facilities
amazing hotel
Stayed 7 nights in Jan 2025

8/10 Good

Jacky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great position

Great position for what we needed. They are very generous with leaving your car for a bit longer than checkout.
Stayed 1 night in Jul 2025

6/10 Okay

Alexander

Liked: Amenities, property conditions & facilities
The room itself was very nice and centrally located. On check in there was a half drunk bottle of cream left in the fridge which made us think the room wasn’t cleaned properly or rushed. Also had issues with Front desk and payment.
Stayed 2 nights in Sep 2025

10/10 Excellent

Penny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Consistently good

Always reliable. Clean. Friendly and efficient staff. Excellent housekeeping. Great location. Great choice for eateries and within walking distance. Fourth time and will continue to book here each year.
Stayed 9 nights in Jul 2025

6/10 Okay

Al

Liked: Amenities
Do your own cleaning. Room cleaning for a fee and none on Sundays. No change of towels. A fee is charged for parking. Accessing check in and parking very inconvenient. No towels or robes for swimming pool. The crime rate must be terrible in Melbourne because this hotel uses every precaution and so make access difficult for clients. I like to feel comfortable and not constantly monitored so I wouldn’t use this hotel again.
Stayed 2 nights in Oct 2025

8/10 Good

Lauren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay overall, just a couple things to mention. We were able to check in as soon as we got to the hotel, around midday which was amazing. Staff were lovely and super nice the entire stay. Shops and transport very close by! When we asked if we could access the internet or netflix on the tv however, we were told we could only do that using a HDMI cord attached to a laptop. Asked if they had a cord with a usb-c attachment which they didnt. Also, the rooms arent very soundproof and the lounge chairs by the pool were broken. These things were definitely not deal breakers and like I said, the stay was really great, just things to look out for.
Stayed 5 nights in Sep 2025

4/10 Poor

Gareth

Disliked: Amenities
Hotel was old and not well maintained. Bed was very soft and whole place felt dated.
Stayed 1 night in Jun 2025

8/10 Good

Mimi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 7 nights in Feb 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and clean property, great location for what we needed. Good service but car parking was a bit confusing to follow but eventually sorted it.
Stayed 1 night in Apr 2025

8/10 Good

Kris

Liked: Staff & service, property conditions & facilities, room comfort
The lamps and side tables were dusty, i would of preferred lager coffee cups but only had small cups, would like to see some toiletry spray and toilet scrubber but other then them the stay was excellent.
Stayed 1 night in May 2025