Very disappointed as we booked and I was looking forward to a peaceful place to stay but they called and said the couldn't honor the hotels dot Com price. But if I booked through them I could pay their price which was 30 dollars more each night. My credit card had already been charged and I could not get the money back right away and when you are traveling it's hard to have to juggle funds and figure things out. At least Hotels. Com always helps us out.
Margie
於 2022 年 9 月住了 2 晚
2/10 很糟糕
Edward
2022年8月29日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Edward
於 2022 年 8 月住了 1 晚
2/10 很糟糕
真實旅客
2022年7月29日
不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Avoid both OYO and Hotels.com
I arrived at this properly in the evening after flying in from the UK alone for a holiday. The property was in darkness, the occupier spoke to me via a ring door bell and told me my booking had been cancelled as hotels.com didnt confirm payment by 6pm that evening or something. A party had apparently booked the other rooms and my room. I was left stranded in the middle of nowhere in darkness, a lone foreign female traveller with no support from Hotels.com or OYO. They also charged me the full cancellation fee of over £700 which they said they would refund, I still haven’t received this. I begged the occupier for help as I had nowhere to stay, they said they already contacted a motel for me who had agreed to charge the same price for the room, arrived at the motel to be told they had never heard of the ranch for a start and hadnt recieved any phone calls from them.
I will never be using hotels.com or OYO ever again.
真實旅客
於 2022 年 7 月住了 11 晚
2/10 很糟糕
Rosa
家庭旅遊
2022年7月8日
不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Rosa
於 2022 年 7 月住了 4 晚
2/10 很糟糕
Angelica
親子旅遊
2022年7月2日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Tengan cuidado es Fraude
Angelica
於 2022 年 7 月住了 1 晚
10/10 有夠讚
Kent
商務旅客
2022年6月7日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Nice neighborhood. Full kitchen shared. Cows all around.
Kent
於 2022 年 5 月住了 2 晚
2/10 很糟糕
Pedro
2022年4月14日
Pedimos servicio pague por 2 cuartos y cuando llegue al lugar ya no había cuartos
Pedro
於 2022 年 4 月住了 1 晚
10/10 有夠讚
EVA
親子旅遊
2022年4月10日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
It's literally a ranch. Beautiful land, quite, safe in cozy setting, a home like feel. Staff was friendly and prompt. I found it enjoyable, but it may not be everyone's cup of tea.
EVA
於 2022 年 4 月住了 1 晚
2/10 很糟糕
Erik
家庭旅遊
2022年4月4日
不喜歡:整潔度、住宿環境和硬體和客房舒適度
Bad booking experience
How you book me to a place that didn't have any rooms
Erik
於 2022 年 4 月住了 1 晚
4/10 不太好
Adrian
2022年2月8日
喜歡:員工素質
不喜歡:整潔度、住宿環境和硬體和客房舒適度
I couldn't stay at the ranch they had a septic leak. Which nearly ruined a quiet getaway with my wife. However the staff Serene in particular went above and beyond and found me a wonderful place to stay. When advisor the septic link I was never contacted that I could not stay there that is the fault of either the ranch or the website of hotels.com