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Mercure Melbourne Doncaster

4.0 star property
Experience an upscale getaway that’s equal parts relaxation and adventure. Savor flavors of Mexico on-site while discovering nearby attractions.

Choose dates to view prices

Mercure Melbourne Doncaster offers a vibrant retreat near Box Hill Institute, where you can unwind at the rooftop terrace or take a dip in the indoor pool. Enjoy Mexican cuisine and happy hour at Chido Chido, stay connected with free in-room WiFi, and appreciate helpful staff who go above and beyond.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available
The current price is NT$3,458
NT$3,803 total
includes taxes & fees
Jun 9 - Jun 10

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Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Contactless check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Children can stay for free if using existing beds when occupying the parent or guardian's room

Children aged 5 and younger eat free breakfast

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 35 for adults and AUD 18 for children
  • Covered self parking fee: AUD 25.00 per night (in/out privileges)
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Mercure Melbourne Doncaster have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Mercure Melbourne Doncaster?

As of 2026/5/20, prices found for a 1-night stay for 2 adults at Mercure Melbourne Doncaster on 2026/6/9 start from NT$3,458, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Mercure Melbourne Doncaster pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for AUD 25.00 per night.

What time is check-in at Mercure Melbourne Doncaster?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Mercure Melbourne Doncaster?

Check-out is at 11:00 AM.

Where is Mercure Melbourne Doncaster located?

Located in Doncaster, this hotel is 2.2 mi (3.5 km) from Box Hill Hospital and 2.4 mi (3.9 km) from Box Hill Institute. Heide Museum of Modern Art and Deakin University are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.8

Excellent

9.4

Cleanliness

8.8

Amenities

8.8

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 136 out of 235 reviews
Rating 8 - Good. 65 out of 235 reviews
Rating 6 - Okay. 21 out of 235 reviews
Rating 4 - Poor. 5 out of 235 reviews
Rating 2 - Terrible. 8 out of 235 reviews

Reviews

Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities
The room was amazing and staff are the best.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Georgina

Liked: Cleanliness, staff & service, amenities
This is a great place to stay Location Customer service Beds are comfy Rooms are clean Extremely modern
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and excellent service
Stayed 5 nights in Dec 2025
Verified

8/10 Good

Yu-Pin

Liked: Cleanliness, staff & service, amenities
Comfortable room, but can feel new management is cutting cost at breakfast buffet
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Christine Umutoni Kabera

Liked: Cleanliness, amenities, property conditions & facilities
Room was much larger than I expected, and was so modern, well kitted out with all items I needed.
Stayed 6 nights in Nov 2025
Verified

10/10 Excellent

sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Always a great place to stay. Lovely and clean and quiet
Stayed 1 night in Mar 2025
Verified

8/10 Good

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We planned to stay here as an overnight stay. We were very impressed with the staff and facilities and the room was fantastic and well appointed, easily stay here again.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Kylie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet and comfortable.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

susan

Liked: Cleanliness, amenities, property conditions & facilities
the quality of the room - great view
Stayed 1 night in May 2025
Verified

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic hotel with fantastic staff
Stayed 5 nights in Dec 2023
Verified

10/10 Excellent

Yiyun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

Good location and good CP value
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Shahana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, looks new! We had a really spacious room and were very happy with the reception and room services. Parking was a breeze and daily service meant always a spic and span room to return to at night!
Stayed 4 nights in Jul 2025
Verified

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great relaxing stay

Convenient location, little diffixmcukt to find at first. A little over priced but we enjoyed our stay and the staff were amazing, nothing was too hard
Stayed 3 nights in Jan 2025
Verified

6/10 Okay

Russell

Liked: Cleanliness, property conditions & facilities
The room was clean with a commanding view of the city. We were a little disappointed that there was no water in the room for drinking or coffee making. There were little amenities in the bathroom ( compared to what is in the rooms overseas. The buffet unfortunately left a lot to be desired. Some of the hot food was dried out, the toaster wasn’t working and we had to pay for the barrister coffee. The kitchen staff were accommodating.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the room was state of the art with great facilities, the bed was super comfortable and i especially liked that you could stream through the tv from your mobile device.
Stayed 2 nights in Apr 2025
Verified

6/10 Okay

Renee

Liked: Cleanliness, staff & service, property conditions & facilities
I have stayed here twice in the past month. The beds were comfy, staff were friendly and the rooms were clean. The location is great. If you're planning on eating in, rethink that plan. On both stays, I was told what I wanted to order from the menu they had run out of, so I ended up with Ubereats, the first order being a bowl of fries!
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Grant Kin Shing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and views, brekky was good although with the asian food options in Shoppingtown you might be better off walking there. Staff were on point and really efficient and friendly. I'll stay again no hesitation.
Stayed 7 nights in Apr 2025
Verified

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Relaxing and restful
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Five stars

Amazing secure parking room was amazing clean up to date cannot fault
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Mary g

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value for money

Very good hotel. Excellent location. Great breakfast. Had some issues with air conditioning in one of our rooms. Otherwise happy.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Bradley Dean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, staff were really friendly, close to shops and has parking (which costs extra). Brekky was pretty decent although got a bit samey after staying for 15 nights. Loved the pool.
Stayed 15 nights in Nov 2024
Verified

8/10 Good

Carmen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice, well located, excellent service and options. There was a problem with the TV that was constantly disconnecting from WiFi. Also some bigger cups for tea would have been better, and shower caps. Overall it was a nice place to stay and we would definitely come back.
Stayed 3 nights in Jul 2025
Verified

6/10 Okay

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mixed

The room was great but service at reception and restaurant was poor. Location good right next to the Westfield Centre..
Stayed 5 nights in Apr 2025
Verified

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean comfortable especially the king size bed. Great city view. Room was small but suited us . Friendly staff
Stayed 7 nights in Nov 2023