"Our stay was exceptional from start to finish. Staff has been extremely friendly and welcoming. The lovely lady at reception made our stay especially great! She gave us lots of tips for local foods and activities and helped us book tours to Ha Long Bay and Sapa. The room has been absolutely wonderful and clean! The location is perfect to explore the city by foot as lots and lots of attractions are nearby. We definitely recommend staying in this lovely hotel!"
"Extremely happy with this hotel! Very good location as it’s in the middle of old quarter! Room - Junior Suite is great, with bath tub and good shower facilities. Staff are sooo friendly, breakfast has good choice and they all remember you! Very good English proficiency! Spa is amazing, gooood price and offers happy hour rate! The spa staff are very gentle and nice, good technique! I love this place."
"Excellent in every aspect. Staff are welcoming and friendly, especially Eddy. Decor is updated and room is clean and spacious. We stayed on 7/F so we couldn't hear any noise from the outside when the balcony door is closed. The rooftop bar is stunning. Wide choice for breakfast as well. Would recommend this hotel to anyone. "