Four Points by Sheraton Johor Bahru

Property class: 4

Choose dates to view prices

Located close to AEON Tebrau City, Four Points by Sheraton Johor Bahru provides dry cleaning/laundry services, a bar, and a 24-hour gym. The on-site restaurant, The Mesh, offers breakfast, lunch, and dinner. Free in-room WiFi and a business center are available to all guests.

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
The current price is NT$2,631
NT$2,921 total
includes taxes & fees
Oct 25 - Oct 26

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe Room, 1 King Bed, Balcony

A modern hotel room with a bed, bench, bedside table, and a flat-screen TV.

Deluxe Room, 1 King Bed, Balcony

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds

A hotel room with a bed, a TV, a window with curtains, and a brick wall.

Deluxe Room, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 1 King Bed, Balcony

A modern hotel room with a sofa, a round table, a desk, and artwork on the walls.

Premium Room, 1 King Bed, Balcony

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Twin Beds

A hotel room with two beds, a sofa, a small table, and artwork on the walls.

Premium Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Apartment, 3 Bedrooms, Balcony

A hotel room with a large bed, a nightstand, a wall-mounted lamp, and a view through a window.

Apartment, 3 Bedrooms, Balcony

  • 3 bedrooms
  • Sleeps 6
  • 2 King Beds and 2 Twin Beds

View all photos for Family Apartment, 1 Double Bed, Balcony

Living area

Family Apartment, 1 Double Bed, Balcony

  • 1 bedroom
  • Sleeps 6
  • 1 Double Bed
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About the neighborhood

Masai is home to Four Points by Sheraton Johor Bahru. AEON Tebrau City and KSL City Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Austin Heights Water & Adventure Park and Night Safari. River Safari and Singapore Zoo are not to be missed. Visit our Masai travel guide
Map
Jalan Persiaran Seri Alam Bandar Seri, Alam, Masai, Johor, 81750

What's nearby

  • MARA University of Technology Pasir Gudang Campus
    5 min drive - 3.0 km
  • Permas Jaya Mini Stadium
    6 min drive - 6.0 km
  • University of Kuala Lumpur - Malaysian Institute of Industrial Technology
    8 min drive - 6.4 km
  • AEON Tebrau City
    11 min drive - 10.0 km
  • Toppen Shopping Centre
    11 min drive - 10.4 km

Getting around

  • Kempas Baru Station
    18 min drive
  • Admiralty Station
    20 min drive
  • Senai International Airport (JHB)
    43 min drive

Restaurants

  • Restoran Al-Alif
    15 min walk
  • Restoran Ho Hup
    3 min drive
  • Zus Coffee Jalan Lembah 16
    11 min walk
  • Mr Lok Lok
    11 min walk
  • Restoran Afrin
    12 min walk

About this property

Four Points by Sheraton Johor Bahru

  • Upscale hotel near AEON Tebrau City
  • At Four Points by Sheraton Johor Bahru, you can look forward to dry cleaning/laundry services, a bar, and a 24-hour gym. The on-site restaurant, The Mesh, offers breakfast, lunch, and dinner. In addition to a business center, guests can connect to free in-room WiFi.
  • Other perks at this hotel include:
    • An indoor pool and a children's pool
    • Free self parking
    • Buffet breakfast (surcharge), luggage storage, and a front-desk safe
    • Tour/ticket assistance, a banquet hall, and an elevator
  • Room features
  • All 150 rooms feature comforts such as air conditioning, as well as perks like free WiFi and safes.
  • Other amenities include:
    • Free tea bags/instant coffee and electric kettles
    • Showers, free toiletries, and hair dryers
    • Flat-screen TVs with cable channels
    • Mini fridges, free infant beds, and daily housekeeping

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Oct 26 - Oct 27
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Frequently asked questions

Does Four Points by Sheraton Johor Bahru have a pool?

Yes, this property has an indoor pool and a children's pool.

How much does it cost to stay at Four Points by Sheraton Johor Bahru?

As of 2026/10/23, prices found for a 1-night stay for 2 adults at Four Points by Sheraton Johor Bahru on 2026/10/25 start from NT$2,631, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Four Points by Sheraton Johor Bahru pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Four Points by Sheraton Johor Bahru?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Four Points by Sheraton Johor Bahru?

Check-out is at noon.

Where is Four Points by Sheraton Johor Bahru located?

Situated in Masai, this hotel is within 9 mi (15 km) of AEON Tebrau City, Austin Heights Water & Adventure Park, and KSL City Mall. Komtar JBCC and Johor Bahru City Square are also within 12 mi (20 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Four Points by Sheraton Johor Bahru Reviews

7.2

Good

7.0

Cleanliness

6.2

Location

7.4

Staff & service

6.6

Property conditions & facilities
Rating 10 - Excellent. 30 out of 137 reviews
Rating 8 - Good. 45 out of 137 reviews
Rating 6 - Okay. 37 out of 137 reviews
Rating 4 - Poor. 19 out of 137 reviews
Rating 2 - Terrible. 6 out of 137 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was satisfactory and the staff were all friendly and helpful :)
Stayed 2 nights in Nov 2024
Verified review

6/10 Okay

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
very poor experience. Food choice was limited for breakfast. rooms aircond was a prob.
Stayed 4 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and spacious, staff were approachable and helpful. Apart from this place being quite ulu, it provides great value for money. Would definitely recommend others to give it a shot ! For gym goers, the gym was pretty decent.
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay at aman sari resort

Very happy
Stayed 1 night in Nov 2024
Verified review

6/10 Okay

Huge area of improvement l must say….
Stayed 1 night in Jan 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked a triple room but got a double room instead. But it was too late at night when we checked in so we just slept.
Stayed 1 night in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Slightly above average

Aircon unit tak sejuk. Setting up to max and it feels moderate. Moderate experience
Stayed 2 nights in Jun 2024
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities
Check in and check out was slow. Exit from basement parking was poorly lighted and no clear exit signage. No knives was given for meals, how do one spread butter on bread without knives?
Stayed 3 nights in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 2 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness
👍
Stayed 1 night in Dec 2023
Verified review

4/10 Poor

Liked: Staff & service
The receptionist request for extra tax!! I said tax included in the inline payment
Stayed 1 night in Dec 2019
Verified review

6/10 Okay

그저 그럼

위생이 그리 좋지 않음
Stayed 1 night in Oct 2019
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

bad stay....no more next time

no hot water for shower got mosquito in the room
Stayed 1 night in Oct 2019
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Aircond noisy, could not get a good sleep.
Stayed 1 night in Aug 2019
Verified review

6/10 Okay

The appropriate location
Stayed 1 night in Jul 2019
Verified review

4/10 Poor

Disliked: Amenities, property conditions & facilities
Facilities are not well maintained, staff look incompetent and lost at times
Stayed 2 nights in Jul 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sangat selesa
Stayed 1 night in Jul 2019
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Selesa dan sesuai bagi tujuan riadah atau bisnes
Stayed 1 night in Jun 2019
Verified review

2/10 Terrible

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Travel on 14 and checked-out on 16 Jun’19 Room number: 3216 14’Jun - Upon arriving 3pm inside the room discover the hot water not working. - Phone line are dead. - The door latch sliding door broken and unable locked properly and poses real danger especially for kids. - Called for Technician and manage to fix and working but still the water not to moderate temperature (reason there is a loose connectivity). 15’Jun - Next morning again, NO hot water had to call receptionist via mobile since phone line are still dead. - Technician came and have a look and again somehow have repaired finally. - After came back, at evening the freaking hot water are still not working and had to wait for technician again as we are rushing for late evening function with my kids and wife are not freshen-up. - Came back from evening function and another headache Air-Conditioning not cooling enough. - After series and series problem technician came in and out (3216 looks like a party room). - I called your receptionist and phone line transfer to duty manager on shift. He agreed to offer upgrade from Deluxe Room, Balcony to Junior Suite, Balcony which is at middle of the night. - I went and check Junior Suite rooms and apparently both rooms also just started operating and running on 1.0 HP expecting to cool the room. - Typical excuse given by the Manager via the phone call (multiple people are using at the same time) hence causing hot water not working.
Stayed 2 nights in Jun 2019
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Why are there no toothbrush?
Stayed 1 night in May 2019
Verified review

2/10 Terrible

Disliked: Staff & service, amenities, property conditions & facilities
Bad services
Stayed 1 night in Mar 2019
Verified review

8/10 Good

Liked: Staff & service, amenities
Ok.. Tetapi ada lipas mati dlm bilik air mnyebabkn anak saya takut nk masuk.
Stayed 1 night in Apr 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and nice.environment.
Stayed 1 night in Mar 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good place to stay for families
Stayed 2 nights in Feb 2019
Verified review

8/10 Good

Liked: Staff & service, room comfort
Nice hotel
Stayed 2 nights in Feb 2019