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"The back yard area is beautiful with Marina. There is a beautiful Walking trail next to the hotel ifron where you can have view of the Golden Gate Bridge and sunset."

"The hotel smelled like rotten fish for half our stay. It seemed the smelled was coming from the carpet. The HVAC in our room stopped working and when the engineer came to fix it, he mentioned that the hotel is old so we should just open the window. The spa was dated and and very cold rooms, it was hard to enjoy a massage. They didn’t not have their own amenities so we were asked to use “the club”. Which was overcrowded, dirty with hair on the floor of the showers. I was very disappointed especially paying $300 for treatment. I will not be coming back. "

"The hotel is terrible. The staff just checking you in they don't communicate breakfast times or our housekeeping rules. My first room had roaches and fleas second room also had roaches when I asked to get my bed turned down. The maid said she would do it. I also told the front desk that I wanted my room turned down and I got back at 8 o'clock that night in my room was dirty just for them to bring me clean sheets for me to make my own bed. I stayed at the property five years ago and it was not this bad. "

"Pool had no attendant, no option for the drinks, perhaps some food, drinks should be available. Rooms are Ok, but wanted to have it a little more updated. "

"No additional comment. Property was very well kept, clean and inviting. "

"Nice , clean room and helpful staff. "

"nice"

"I really wanted to love my stay here but I was disappointed. First I arrived from a long drive to the computer system being down. So the line was backed up to check in. They did give me a $50 voucher so that was nice. I paid for a king room at the Reserve which ended up being in the building across the street from the main entrance. Check-in gave me a map telling me the specific numbered points to go to get to my room. But when I drove back there to park and walked to that specific location, the numbered points on the site map were different than the ones on the paper map she gave me. So it was very confusing. I had to get help from an elevator service guy. The rooms are in a U-Shape and mine was on the polar opposite end of the building that happened to be right next to an outdoor speaker to the rooftop terrace that I had the pleasure of hearing all night until it turned off at 11 PM. Fun for entertaining guests outside, but not for those trying to sleep. I tried making reservations to the spa and Ember steakhouse. Entirely booked. So make sure to reserve in advance. I was forced to order room service which cost me $150 for steak, potatoes and water. And to top it off, the bathroom sink was fully clogged. For $500 a night, do better Meritage. "

"Every thing was perfect. Our room was clean and the staff was exceptionally nice. The only thing missing was Sausage or bacon for breakfast. "