1/5 - Terrible
Verified traveler
I don't recommend this place. They advertise a shuttle from the airport and don't have one.

The room was spotless with staff courteous. This is my 2nd time there and my wife and I intend to make it an annual trip.
Reviewed on 2025/11/1

It' walkable to Jiaya street, and opposite to a mall, where we can dine and do shopping, my daughter loves the swimming pool.
Reviewed on 2025/4/21

Fabulous hotel. Everything was top notch nothing was too much trouble for the staff.
Reviewed on 2025/11/2

Clean and centrally located Borneotel offers easy access to shopping and dining. Situated opposite the Filipino Handicraft market, it boasts efficient and friendly staff.
Reviewed on 2025/1/5

Spacious room. Comfort bed. But smells in the sewage pipe drainage area around the shower or the toilet area on our day 4 and 5. Washroom was clean but not sure why the sewage smell. Also the cabinets in the kitchen had an unpleasant smell. All the cabinets looked clean but not sure why the smell ...
Reviewed on 2025/10/18

Location was perfect for our stay. Information sent was perfect about obtaining the key and check in. Bathroom was smelly and toilet was leaking. Needed more bowls in the kitchen as well as a tea towel for wiping up.
Reviewed on 2025/3/21
I don't recommend this place. They advertise a shuttle from the airport and don't have one.
