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"Great location and friendly staff "

"This hotel is one of the best if not, the best that we've stayed in when vacationing in KK. Except for the water problems that KK is experiencing currently, it didn't stop the hotel from giving the best services."

"Friendly and very good customer service especially from the front desk,which i can thank enough to help me solve some of difficult face during my stay!!worth for money"

"This was a was a great place to end our 1 month vacation in Sabah Malaysia. Next visit to KK we will just skip everything else and stay here. Awesome place. "

"Fantastic dinner and breakfast, beautiful property, super clean "

"The Shangri-La was a beautiful well kept resort which was so family friendly. Their attentiveness to those with families was extraordinary. It made our stay so comfortable and pleasant. We would definitely recommend the Shangri-La to our family and friends. "

"Lovely hotel with good facilities and friendly staff. The room was very clean and comfortable. After arriving on a late flight I Was a little bit disappointed that we couldn’t get something to eat in the restaurant at 10.30 even though the closing time displayed was 11pm."

"Central location, near shops and restaurants and on the waterfront, with friendly and helpful staff. Optional breakfast buffet and they made us a packed breakfast for our trip out. Pool overlooks the sea and there is a large lounge to relax in plus a small gym. Room was clean and adequate with a great kitchenette within the room, cooker, microwave, saucepans, kettle and a full fridge freezer. We would stay here again. "

"This place is small but beautiful. The pace is slow and relaxing. The staff are so friendly and cannot do enough for you. There are activities to do each day if you want a bit of action and the equipment is all available. The timing of the scheduled activities can be a bit hit and miss but they make them available if you want them. Poolside is very relaxing. The spa treatments are wonderful with Amy but make sure you try and book them in advance. Lovely breakfasts and menu in general. A great place to relax and chill out. "