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"This property was stellar! I would definitely recommend. From the moment I checked in I was greeted and taken up to the 24th floor. The room was gorgeous. The only issue I had was with the AC, the previous tenant was of a different ethnicity and requested the cooling element disabled. Manila being so hot in April, it made the whole room feel damp. I had to call services to fix it twice before it was taken care of. Once fixed everything else was incredible. I would definitely recommend and I will be back."

"Cups are far too small in the rooms. "

"An aging and gorgeous hotel, but a true 5 star hotel, room electronics needs updating, superb service of days of yore"

"Place was nice and exciting but dated everywhere . Food at Benjarong under qualified to charge too much. Pantry breakfast was amazing. Areas behind the koi pond a bit unkempt and needs cleanup and sprucing and around the property. Water pitcher is environmentally friendly but a bit of a work for guests to walk to refill station without bothering room service every time you need a refill. Across all staff, they are ALL amazing."

"Clean hotel. Good breakfast. Good location. "

"All good"

"The service was top notch and such a beautiful facility next to everything."

"Pros: Location, Good Service and friendly & helpful Staff particularly Concierge and Breakfast (Kristoffer and Cesar were outstanding). Spa, Rooftop Bar and French Restaurant worth visiting. Cons: Bit dated room carpets and smelly room when we arrived (requested air freshener and was immediately attended) Overall good and pleasant 4 night stay!"

"Definitely have service oriented staff, i couldn't speak more highly of their staff. Headlined by the day manager Jane, super friendly and helpful 👍 "