They had very professional and friendly customer service! It was very clean and very accommodating! You get free bottles of water, free shampoo with conditioner, free soap, free toothbrushes with toothpaste, free coffee, free rolls of toilet paper, free Wi-Fi, free TV to watch, free slippers, a bathrobe, and lots of towels! They help you with all of your luggage when you arrive and leave. The water in the shower is very nice and very warm, plus it has a huge deep bathtub perfect for 2! The TV is very nice too, plus it's huge! The beds as well as the sheets/blanket is very clean and big! It is also very close to lots of shopping areas with an Amazing view! The pool and jacuzzi on the rooftop is Amazing and right beside an awesome restaurant!! The only negative thing is, that they had no bananas for breakfast and that it is a tad bit pricey, but if you want to feel like you're rich and be pampered, this is for you!!