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"From checking in to their cleanliness, restaurants and housekeeping staff and unforgettable stay. The breakfast buffet was really outstanding, and the spa I got a massage from Lucia and she was great. The location is incredible, it is close to everything. I had a tour through Barcelo Experiences and I could not access the museum but one quick call to William at the front desk from the museum and he immediately resolved the issue for me. I will most definitely be stayi bff at this hotel again when I return to Madrid ♥️🌸"

"Beds are super comfortable and breakfast with a lot of options "

"Everything was good but I "

"Great hotel. Should be rated 4 stars. Centrally located. Very comfortable. Will be back!"

"Everything was pretty much perfect is you need anything they will get done for you as fast as possible "

"Just an average 3 star experience really. Nobody went out of their way to make the stay exceptional as hospitality forward attitude nor anyone did a terrible job either. There is no GYM on property, despite asking around several times to figure out how to improvise instead, only on the last 2 days I come to find out there was a local gym they have the agreement with that can be used for 10Euro daily charge. This was an important amenitie to me as an athlete and it shouldn't have been this hard to find out this information. All front desk staff should know. Rooms were pretty standard, little bit on the small side. Showers were hot but no-door design always makes a mess on the floor. Breakfast was decent and fair value for the price given the convenience of it. If you are foodie or in Madrid to experience the food, you can certainly will do better outside for less the price. Location was good, everything you'd ever need is walking distance. "