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"Clean, the location and the staff is very nice. THE COOKIES!!"

"Thank you!"

"Great friendly helpful staff. Thank you."

"Close to three different metro line and ferry. Great location"

"Great vibes all over the hotel! Encountered a few homeless (?) people inside the property… but other than that – a really nice place to stay in NYC. "

"Nice big shower and great water pressure. Clean. Friendly staff."

"felt very safe as a solo traveler here!"

"Great location. Staff are friendly and helpful. "

"I had a fantastic experience with Public. Air Canada went on strike and only a few us arrived. We booked a suite and they accommodated us to a smaller room and refunded us for the bigger one. Unfortunately the first night, there were a couple fighting the room right next to us. And we told the hotel, they upgraded us to a nicer room the next day and also compensated us for the night before. And I had to stay one extra night and they just let me stay in the same room for a basic room price. Overall the staff were so friendly and I really enjoyed my time there. 5 star! And I will come back again. The only thing is at the restaurant below. The restaurant wasn’t super clean, it had hair on the couches. It doesn’t seem like they do a through clean of the breakfast restaurant. "