My husband was caught in the elevator doors and his hand and arm were badly bruised. The hotel took a report but refused to give us a copy. If it had been a child caught in the doors it would have possible done grave harm. We were supposed to stay at Secrets but their electricity was out so we were moved to Club Solaris. It was ok I guess. Just left a bad taste in our mouths with the elevator injury.
Bonnie
於 2021 年 9 月住了 4 晚
10/10 有夠讚
真實旅客
家庭旅遊
2021年8月8日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Todo bien.
Muy amables y todo muy limpio
Recomendable
真實旅客
於 2021 年 8 月住了 3 晚
8/10 不錯哦
真實旅客
家庭旅遊
2019年10月1日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Overall our stay was amazing !! Pools were awesome, jacuzzi was great, the spa was wonderful, food was overall delicious!
真實旅客
於 2019 年 9 月住了 3 晚
10/10 有夠讚
真實旅客
親子旅遊
2019年2月20日
喜歡:整潔度、員工素質和住宿環境和硬體
This hotel is so nice, especially staff are excellent. Our kids really loved kids pool.
真實旅客
於 2019 年 2 月住了 3 晚
8/10 不錯哦
真實旅客
2019年1月16日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Overall facility is good compared to price.
And the event for guests are satisfactory.
真實旅客
於 2018 年 12 月住了 4 晚
8/10 不錯哦
真實旅客
2018年12月30日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
真實旅客
於 2018 年 12 月住了 3 晚
2/10 很糟糕
Abhi
團體旅遊, 家庭旅遊, 親子旅遊
2018年12月29日
不喜歡:整潔度、員工素質和住宿環境和硬體
This property is anything but all inclusive. Horrible staff have no knowledge of anything that goes on property and most of the time they want more money of any small things that needs to be get done.
Pls stay awayfrom this property if you can as there must be much better all inclusive options in the area.