2/10 很糟糕
Rick
情侶出遊
2026 年 3 月 19 日
不喜歡：整潔度和設施服務
This booking was from Tuesday to Saturday everything that happened was on the first day the area was not busy at all and this whole situation could have been easily resolved by Expedia and the hotel.
The air conditioning does not go below 66 and stays on for exactly 3 minutes so the room becomes humid and unbearable this is unnecessary to control the temperature this strictly because the temperature is inconsistent and uncomfortable. The area around the hotel has people walking around with ski masks looking through cars and drug addicts l walking up to the doors of the hotel trying to get in without any security to stop them or a gate to separate the street from the property. I have never left a hotel for feeling unsafe before and left this hotel the first night due to people coming to the door and trying to get in. Even after all the concerns and pleading with Expedia to transfer me to a different hotel or give me a refund, both Expedia and the hotel refused to honor a refund because I didn’t speak to someone at the front desk when there was no one available to speak to!!!! What is Expedia for if they do not do anything to resolve issues that arise and hotels refuse to provide any assistance. Horrible experience don’t stay here and don’t use Expedia it’s gotten so bad.
Rick
於 2026 年 3 月住了 4 晚
