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橡城文圖拉縣萬怡飯店的評分

3 out of 5
橡城文圖拉縣萬怡飯店
1710 Newbury Road, Thousand Oaks, CA

評論

9.0

太棒了

10 分，有夠讚；1001 則評論中有 635 則" "
8 分，不錯哦；1001 則評論中有 274 則" "
6 分，一般般；1001 則評論中有 55 則" "
4 分，不太好；1001 則評論中有 18 則" "
2 分，很糟糕；1001 則評論中有 19 則" "

9.4/10

整潔度

9.2/10

員工素質

8.6/10

設施服務

9.2/10

住宿環境和硬體

8.6/10

環保程度

評論

8/10 不錯哦

Jei-Hsiung

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
很好的住宿經驗
附近非常多餐廳很方便 住宿環境悠閒乾淨 交通方便
於 2019 年 4 月住了 2 晚
GM 於 2019年5月20日回覆
Thank you, we are happy that you found things to be convenient. We wish you well with your future travels.

10/10 有夠讚

智淏

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
非常好
很棒，物超所值的飯店，環境舒適，周遭也有滿多餐廳的，便利性十足，早餐提供星巴克咖啡非常不錯！WIFI速度也算滿快的
於 2018 年 12 月住了 2 晚
GM 於 2018年12月18日回覆
Thank you so much for sharing your feedback, we are so pleased that you found our property to be convenient and a good value. We hope to welcome you again in the future.

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Amanda 於 2014年6月14日回覆
Thank you very much for the 5-star review!!!!

10/10 有夠讚

Elisa

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 5 月住了 1 晚

10/10 有夠讚

Elisa

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Our soccer team stayed here and it was a great stay. Staff was great and very helpful and very nice and attentive. They make you feel welcomed here. It felt like a very safe place. Staff is very accommodating. We enjoyed our stay
於 2024 年 5 月住了 1 晚

10/10 有夠讚

Lori

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very nice front desk Customer Service too
於 2024 年 5 月住了 1 晚

10/10 有夠讚

Diane

親子旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Located close to lots of walkable restaurants.
於 2024 年 5 月住了 1 晚

10/10 有夠讚

Gary

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 5 月住了 2 晚

10/10 有夠讚

Alfred

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Staff was very accommodating and friendly. Olivia- Front Desk was such a big help with assisting our family.
於 2024 年 5 月住了 2 晚

10/10 有夠讚

Geoffrey，Washington

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 2 晚

10/10 有夠讚

Raul

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Cleanliness and nice staff
於 2024 年 4 月住了 1 晚

10/10 有夠讚

Ashley，Lewisville

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Easy place to stay
於 2024 年 3 月住了 3 晚

10/10 有夠讚

Vanesa

家庭旅遊, 親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
We love staying here. We have been traveling to visit family nearby and we always book this hotel. It's clean and their service is excellent!
於 2024 年 3 月住了 1 晚
RR 於 2024年3月25日回覆
Thank you very much for sharing your experience with us and rating our hotel, we are looking forward to welcoming you back.

6/10 一般般

Alejandra

於 2024 年 3 月住了 1 晚

10/10 有夠讚

VICKY

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Clean comfortable hotel
於 2024 年 3 月住了 2 晚
RR 於 2024年3月18日回覆
Thank you very much for sharing your experience with us and rating our hotel, we are looking forward to welcoming you back.

10/10 有夠讚

Mia

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Luxurious yet affordable. Staff all accommodating and kind.
於 2024 年 2 月住了 1 晚
RR 於 2024年2月19日回覆
Thank you very much for sharing your experience with us and rating our hotel, we are looking forward to welcoming you back.

4/10 不太好

真實旅客

商務旅客
喜歡：員工素質
不喜歡：住宿環境和硬體
於 2024 年 2 月住了 4 晚
RR 於 2024年2月11日回覆
Thank you for rating our hotel and we wish you well for your future travels.

10/10 有夠讚

Janine

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 2 月住了 1 晚
RR 於 2024年2月11日回覆
Thank you very much for sharing your experience with us and rating our hotel, we are looking forward to welcoming you back.

8/10 不錯哦

Sheree

家庭旅遊
喜歡：員工素質
於 2024 年 1 月住了 1 晚
RR 於 2024年2月11日回覆
Thank you for rating our hotel.

10/10 有夠讚

Gordon

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
A stay with out coffee
It was a fast one night'er, but went well. The only thing was The cost to get a cup of coffee. In the past stays, coffee was part of our stay. The coffee in the room was poor, and only one cup, if that. What if you had a coupon for a cup of coffee for me and my wife. If I need more then I could buy it.
於 2024 年 1 月住了 1 晚
GM 於 2024年1月27日回覆
Thank you for staying. We appreciate your feedback and have shared it accordingly.

10/10 有夠讚

Reeve

喜歡：整潔度、員工素質和住宿環境和硬體
Location
於 2024 年 1 月住了 1 晚
GM 於 2024年1月27日回覆
Thank you for staying, we appreciate you!

6/10 一般般

Stefania

家庭旅遊
不喜歡：整潔度、住宿環境和硬體和客房舒適度
Room for improvement
the bed sheets were not clean there was only 2 towels for a room wt 2 beds no washcloths, the floors look unvacuumed for weeks.
於 2024 年 1 月住了 1 晚
RR 於 2024年1月24日回覆
Thank you for sharing your feedback, we strive to meet all of our guests' expectations, and we sincerely apologize that we failed to meet yours. We have shared your feedback with the appropriate leadership. Again, thank you and we wish you safe travels.

10/10 有夠讚

Nicole，Rancho Mirage

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2024 年 1 月住了 1 晚
RR 於 2024年1月24日回覆
On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 有夠讚

Jonathan

喜歡：整潔度、員工素質和住宿環境和硬體
Clean and nice
於 2024 年 1 月住了 1 晚
RR 於 2024年1月17日回覆
On behalf of the entire Courtyard Thousand Oaks team, I want to thank you for sharing about your stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our Leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time

10/10 有夠讚

Scott

於 2024 年 1 月住了 1 晚
RR 於 2024年1月17日回覆
On behalf of the entire Courtyard Thousand Oaks team, I want to thank you for sharing about your stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our Leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time

10/10 有夠讚

Luke

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 5 晚
RR 於 2024年1月14日回覆
On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 有夠讚

Assaf

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2024 年 1 月住了 4 晚
GM 於 2024年1月10日回覆
Thank you for staying, we appreciate you!

10/10 有夠讚

Marisol

於 2024 年 1 月住了 2 晚
GM 於 2024年1月8日回覆
Thank you, we appreciate you and wish you happy travels.

10/10 有夠讚

Sherri

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
We were meeting our son for his 24th birthday halfway between San Diego and San Luis Obispo. TO was the perfect spot for a quick overnight trip. The Courtyard was beautiful, affordable and very welcoming!!! Rooms were clean and the beds were COMFY!
於 2024 年 1 月住了 1 晚
GM 於 2024年1月8日回覆
Thank you for staying, we are so pleased you had a comfortable stay and enjoyed your visit!

8/10 不錯哦

Huiling

家庭旅遊
於 2023 年 12 月住了 1 晚
GM 於 2023年12月28日回覆
Thank you for staying, have a happy New Year!

8/10 不錯哦

Anne

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Hotel seemed clean but we got bit by fleas as soon as we walked in room 309. Didn’t realize this was a pet friendly place. You should designate one floor for pets and if it fills up that’s it, say you are booked up! staff gave us a nice discount but we won’t be back.
於 2023 年 12 月住了 2 晚
RR 於 2023年12月24日回覆
Thank you for sharing your feedback, we strive to meet all of our guests' expectations, and we sincerely apologize that we failed to meet yours. We have shared your feedback with the appropriate leadership. Again, thank you and we wish you safe travels.

8/10 不錯哦

ALMA

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 11 月住了 4 晚
RR 於 2023年11月16日回覆
Thank you very much for sharing your experience with us and rating our hotel, we are looking forward to welcoming you back.

10/10 有夠讚

Anne M，Los Angeles

喜歡：整潔度、員工素質和住宿環境和硬體
Staff was very attentive and responsive. Facilities were clean and welcoming.
於 2023 年 11 月住了 2 晚
RR 於 2023年11月16日回覆
Thank you very much for sharing your experience with us and rating our hotel, we are looking forward to welcoming you back.

8/10 不錯哦

William

於 2023 年 11 月住了 3 晚
GM 於 2023年12月28日回覆
Thank you for sharing, have a Happy New Year!

10/10 有夠讚

Jessica

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Friendly staff, nice room. Clean hotel
於 2023 年 11 月住了 1 晚
RR 於 2023年11月16日回覆
Thank you very much for sharing your experience with us and rating our hotel, we are looking forward to welcoming you back.

10/10 有夠讚

Lisa

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I loved this place!! The staff were so helpful and friendly!!
於 2023 年 10 月住了 3 晚
RR 於 2023年11月16日回覆
Thank you very much for sharing your experience with us and rating our hotel, we are looking forward to welcoming you back.

10/10 有夠讚

Edward

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
The Marriott in Thousand Oaks/Newbury Park
This hotel was very clean and comfortable. Their staff were friendly and helpful. I would definitely stay here again!
於 2023 年 10 月住了 1 晚
RR 於 2023年11月16日回覆
Thank you very much for sharing your experience with us and rating our hotel, we are looking forward to welcoming you back.

10/10 有夠讚

Samir

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Clocktower Inn is right next door to the Mission and a 2 minute stroll from Main Street , which is blocked to through traffic and has plenty of shops and restaurants and bars. The prices in the area are a lot less than LA and the people are nice. Archaeological Museum next door is nice too. Cheers.
於 2023 年 10 月住了 1 晚
RR 於 2023年11月16日回覆
Thank you very much for sharing your experience with us and rating our hotel, we are looking forward to welcoming you back.

8/10 不錯哦

bonnie

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
Our only complaint was a very noisy air conditioning.
於 2023 年 10 月住了 1 晚
RR 於 2023年11月16日回覆
Thank you very much for sharing your experience with us and rating our hotel, we are looking forward to welcoming you back.

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 9 月住了 4 晚
RR 於 2023年11月16日回覆
Thank you very much for sharing your experience with us and rating our hotel, we are looking forward to welcoming you back.

10/10 有夠讚

sean

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
It was clean, quiet, and convenient. The room was very homey and parking was simple too. There were plenty of food options nearby as well as the bistro itself! Overall it was a great experience, and the staff was really friendly and helpful as well.
於 2023 年 9 月住了 1 晚
RR 於 2023年11月16日回覆
Thank you very much for sharing your experience with us and rating our hotel, we are looking forward to welcoming you back.

10/10 有夠讚

Jill

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 9 月住了 1 晚
RR 於 2023年11月16日回覆
Thank you very much for sharing your experience with us and rating our hotel, we are looking forward to welcoming you back.

10/10 有夠讚

Giuseppe

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 9 月住了 1 晚
RR 於 2023年9月21日回覆
Thank you very much for sharing your experience with us and rating our hotel, we are looking forward to welcoming you back

8/10 不錯哦

Roger

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Very clean property. Had an issue with the 1st room assigned and the front desk immediately moved us into another room. Staff was great. A little disappointed that since COVID all of the hotels have discontinued having the lobby courtesy coffee available and only the Bistro "buy" coffee available for travelers. Otherwise, a very good stay (again) at this location.
於 2023 年 9 月住了 7 晚
RR 於 2023年9月21日回覆
Thank you very much for sharing your experience with us and rating our hotel, we are looking forward to welcoming you back

2/10 很糟糕

Todd，Adams

情侶出遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Outdated /needs a remodel /the whole building stinks like a convalescent home old smelling and NO lights in the hotel room, NOR the DARK bathroom!! it was impossible to do my make up for the wedding that I had planned to be at, it was so miserable, old, dark, horrible outdated and very dead lobby as well. Bar was closed, no amenities. The ceiling was falling down in the shower Nasty shower curtains Never ever again!!!!!!!!
於 2023 年 9 月住了 2 晚
RR 於 2023年9月17日回覆
Thank you for taking the time to share your thoughts regarding this issue. I appreciate you bringing it to our attention. I have shared your message with the Maintenace team.Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us.

10/10 有夠讚

Rebecca

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Fantastic hotel in great location.
Fantastic hotel in a great location. Staff was so awesome and our bed and room were so clean and comfortable.
於 2023 年 9 月住了 1 晚
RR 於 2023年9月21日回覆
Thank you very much for sharing your experience with us and rating our hotel, we are looking forward to welcoming you back

10/10 有夠讚

Philippe

喜歡：整潔度、員工素質和客房舒適度
於 2023 年 8 月住了 1 晚
RR 於 2023年9月4日回覆
Thank you very much for sharing your experience with us and rating our hotel, we are looking forward to welcoming you back

10/10 有夠讚

GERALD

於 2023 年 8 月住了 1 晚
RR 於 2023年9月4日回覆
Thank you very much for sharing your experience with us and rating our hotel, we are looking forward to welcoming you back

10/10 有夠讚

Manuel

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 8 月住了 1 晚
RR 於 2023年8月16日回覆
Thank you very much for sharing your experience with us and rating our hotel, we are looking forward to welcoming you back.

8/10 不錯哦

Samuel

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Hotel staffs did not follow through to place shower chair in my room after I called twice to remind them before checked in.
於 2023 年 8 月住了 3 晚
RR 於 2023年8月16日回覆
Thank you for taking the time to share your thoughts regarding this issue. We appreciate you bringing it to our attention. I will share your feedback with the Leadership team.