First the positive, front desk people super nice. Besides all the issues that I’m going to point out, I’ll stay here again, only because the location is amazing.
A few issues: house keeper is under staff, they didn’t clean my room for a couple of days. You could see debris on the carpet in the hallways. The flushing device in the toilet is plastic and gets stuck. Very cold rooms, they never fixed the heater instead they sent a unit with only 2 wheels instead of 4, it was unstable and even dangerous. Don’t order breakfast unless is free. It looked really nothing, super basic; better to go to Greggs a few steps away.
Demand to be in the 6th floor, less noise and you don’t hear the pipes and people using the showers.
For all the issues they should have offered free breakfast even being to simple. That would have been a nice touch.