"Another amazing stay at this hotel. The staff have always been polite and helpful, the rooms are clean. We have always been lucky enough to have a Tower Bridge view."
"It took over 30 minutes to check in and no clear information was given to us regarding the app which we found out on our second stay is needed to ask for more toilet roll or for our room to be cleaned. Reception staff appeared very understaffed and always seemed to be run off their feet.
The staff in the restaurant were unable to provide clear information regarding allergies for my son with a peanut allergy or provide and alternative option which was very concerning and caused a good deal of stress"
"The hotel is nicely kept and close to a train and bus station to conveniently travel to the tourist areas. There are a few limited food options in the immediate area but you can kind plenty of options within a 10 to 15 minute walk."
"Perfect location close to Russel Square tube station, an old pub, and a bakery. 10 min walk to the British Museum. Go directly to Russel square station from the airport along the Piccadilly Line which takes 50 mins or so.
Breakfast buffet was well stocked and staffed. Rooms are tight but clean and all one would need. Would stay again on my next trip."