Airlink Hotel

Property class: 3.5

Choose dates to view prices

Located close to Twickenham Stadium, Airlink Hotel provides a grocery/convenience store, a coffee shop/cafe, and a bar. The on-site Indian cuisine restaurant, Airlink Multi-cuisine, offers breakfast, lunch, and dinner. Guests can connect to free in-room WiFi.

Reviews

7.8 out of 10
Good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Parking available
  • Bar

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Double or Twin Room

A neatly made bed with white linens, a wooden headboard, a bedside table with a lamp, and a wall-mounted artwork.

Standard Double or Twin Room

  • 230 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Family Suite

A hotel room with three beds, a painting on the wall, and a window with curtains.

Executive Family Suite

  • 300 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Superior Double

A hotel room with a large bed, red walls, and a painting above the bed.

Superior Double

  • 250 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Suite

A hotel room with two beds, a TV, a window with curtains, and a painting on the wall.

Family Suite

  • 280 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

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About the neighborhood

Located in Townfield, a neighborhood in Hayes, Airlink Hotel is near the airport and near a metro station. Westfield London Shopping Centre and Kensington High Street are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Kensington Gardens. Looking to enjoy an event or a game? See what's going on at Twickenham Stadium or Wembley Stadium. Visit our Hayes travel guide
Map
18-22 Pump Lane, Hayes, England, UB3 3NB

What's nearby

  • A park with a bench, trees with autumn leaves, and a person walking.
    Cranford Countryside Park
    6 min drive - 3.0 km
  • Minet Country Park
    8 min walk - 0.7 km
  • Botwell Green Sports and Leisure Centre
    8 min walk - 0.7 km
  • Lake Farm Country Park
    12 min walk - 1.1 km
  • Stockley Park
    20 min walk - 1.7 km

Getting around

  • Hounslow West Underground Station
    6 min drive
  • Hayes & Harlington Station
    11 min walk
  • Heathrow Airport (LHR)
    13 min drive

Restaurants

  • The Botwell Inn
    7 min walk
  • Costa Coffee
    7 min walk
  • Costa Coffee
    7 min walk
  • The Old Crown
    8 min walk
  • Veggie Master
    10 min walk

About this property

Airlink Hotel

  • Hotel near Twickenham Stadium
  • You can look forward to a grocery/convenience store, a coffee shop/cafe, and a bar at Airlink Hotel. The on-site Indian cuisine restaurant, Airlink Multi-cuisine, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi.
  • You'll also enjoy perks such as:
    • Continental breakfast (surcharge), self parking (surcharge), and express check-out
    • Smoke-free premises, a TV in the lobby, and an elevator
    • A 24-hour front desk and luggage storage
  • Room features
  • All 52 rooms boast comforts such as air conditioning, as well as thoughtful touches like free WiFi and sound-insulated walls.
  • Extra amenities include:
    • Bathrooms with tubs or showers and free toiletries
    • Plasma TVs with satellite channels
    • Coffee/tea makers, daily housekeeping, and desks

All inclusive details

  • Number or type of beverages limited at one or more venues

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Frequently asked questions

Is Airlink Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for GBP 10 per night. Limited spots are available.

What time is check-in at Airlink Hotel?

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM. After-hours check-in is not available.

What time is check-out at Airlink Hotel?

Check-out is at 11 AM.

Where is Airlink Hotel located?

Located in Townfield, this hotel is within 9 mi (15 km) of Twickenham Stadium, Wembley Stadium, and OVO Arena Wembley. Windsor Castle and Kensington High Street are also within 12 mi (20 km). Hayes & Harlington Station is 11 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Airlink Hotel Reviews

7.8

Good

8.8

Cleanliness

6.6

Location

8.2

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 93 out of 322 reviews
Rating 8 - Good. 137 out of 322 reviews
Rating 6 - Okay. 56 out of 322 reviews
Rating 4 - Poor. 20 out of 322 reviews
Rating 2 - Terrible. 16 out of 322 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this place. I make a point of staying here every time I travel to UK via London airports - even if my trip is to Wales, I always stay here first night; it’s close to lots and a good chance to rest, and the staff have always been so so friendly and amazing, every time
Stayed 1 night in Mar 2020
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice but don’t use the car park.

Nice hotel. But £10 charge to park was a bit strong, especially when there’s a car park next door which is free on a Saturday night, which they failed to tell me.
Stayed 1 night in Feb 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Room exactly as requested. Family room. Middle of busy centre.
Stayed 1 night in Jan 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staying here was amazing. I only stayed a day, but it was close to the airport and close to the train that led to downtown London. Definitely will stay here when I come back.
Stayed 1 night in Dec 2019
Verified review

4/10 Poor

Disliked: Cleanliness, room comfort

shop before you book to cater for your need

Most disappointing place I have been to worst pillows and not enough either I did mention my wife was disabled and partially sighted paid for breakfast but couldn’t get any as it was past breakfast time despite mentioning my wife’s disability not enough toilet roll or shampoo no milk available in the room to make tea, one cloth hanger Someone really needs to inspect the rooms I thought it was reasonably priced but it cost me more than a room at the Hilton which was 75.00 this cost me 76 pounds and I had to pay for parking as well I think I should get a refund for the breakfast I paid for but never got.
Stayed 1 night in Nov 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is in a bit of a strange place and could be easily missed but I got there.
Stayed 1 night in Nov 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place for a value overnight stay

Much better than a prem inn or travel lodge and much cheaper
Stayed 1 night in Oct 2019
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness, amenities
After traveling to UK from the US, exhausted, and just wanting to sleep for the day before continuing on our vacation we paid the early check in fee to a very dirty room. The TV didn’t work either when we addressed this to the staff they were kind and responsive. We informed them that we would be leaving for a while to explore so if someone could clean the bathroom and fix the tv that would be great. No one ever came for either. I work in hospitality... it wasn’t a great start to our vacation, and I’m very disappointed, great customer service, bad on responding to the needs.
Stayed 1 night in Sep 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that it’s not right in London nearby st cheap prices, and a cheap and fast train ride into London stations - the staff are very kind and helpful
Stayed 2 nights in Sep 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older property and small but well kept. No complaints. Allowrd me to check in early morning
Stayed 1 night in Sep 2019
Verified review

6/10 Okay

Liked: Cleanliness
ホテルで空港に行くタクシーを手配してもらったが、タクシーメーターのない車でおまけにホテルで確認した金額よりも相当高い値段を要求され、運転手と何度も価格交渉をする羽目になり、楽しい旅行が印象の悪いものとなってしまって、残念であった。
Stayed 1 night in Sep 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with a clean and updated rooms. They've also incorporated a lot of eco-friendly features which we really appreciated. My only complaint was the location, so if you're staying here in hopes of having easy access to the airport, beware. There's no underground stop near the hotel nor are there any shuttle services offered. It's about a 15 minute uber ride, so not horrible but not what we were expecting with it being considered an airport hotel. The front desk was always very helpful and polite, but breakfast is only served from 7-9 so if you're catching an early flight, you're out of luck.
Stayed 1 night in Aug 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service
I like that the room had space, even though I checked in late, the staff was there to greet me, extra pillows, the staff was pleasant, close to the shopping area to get grocery. It was close the Heathrow airport. There was no hand soap in the room, no iron, iron board, the trash can was broken in the bathroom. I slept well,
Stayed 3 nights in Jul 2019
Verified review

6/10 Okay

Car park is £10 extra Breakfast no included - both of which are not clear when you book or are detailed on confirmation
Stayed 1 night in Jul 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good

Everything was alright cleaning was okay except Sunday they didn’t clean
Stayed 4 nights in Jul 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great price with staff to match

Very friendly welcome and helpful at all times, to be recommended
Stayed 1 night in Jul 2019
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, room comfort
Comfortable bed and clean, OK for a night near the airport. drew reception person's attention to the curtains in our room. they needed attention.
Stayed 1 night in Jun 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good enough for staying a couple of nights. Quiet zone.
Stayed 1 night in Jun 2019
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The staff was very friendly and attentive and checked us right in. They ordered us a cab for the next morning which really helped.. However we needed the hair dryer in the morning and the one in the bathroom did not work. Thankfully we were given another one fairly quickly. The location was less than desirable and construction was going on just below our window waking us up early. The shower was nice but the floor was quite slippery so we had to be careful. Also the light above the sink did not work. There was no complimentary breakfast in the morning. We would have had to pay $16 for 2 of us which would be a little steep. It is fairly close to the airport which is why we chose this hotel.
Stayed 1 night in May 2019
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort

Functional.

Average hotel, room was ok.
Stayed 1 night in May 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff service. We enjoyed a great dinner as well.
Stayed 1 night in May 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly professional staff, welcomed me with a big smile
Stayed 1 night in May 2019
Verified review

4/10 Poor

Liked: Cleanliness
we asked for family room £90. we actually had 1 double, 1 single for 2 children and married couple!..receptions tried to resolve by offering separate room for kids- age 8+10. declined.we asked for a mattress to be brought into the room for one child to sleep on, she did bring a camper bed and tried hard. not her fault... rooms had not been cleaned. room booked 6 months prior.
Stayed 1 night in May 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Very nice staff, tbey made our overnight stay an enjoyable one
Stayed 1 night in May 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Great stay in a very nice hotel The car park could be a little more user friendly- get rid of the obstacles/ trees etc
Stayed 1 night in May 2019