Dear Shengfang, Thank you for your excellent ratings on Expedia. We are delighted to know that you had a pleasant stay with us at Cheval Knightsbridge. We hope you had an amazing time whilst staying with us. We look forward to welcoming you back on your next visit to London. Kind regards, Ben Pires General Manager

Dear Guest, Thank you for your quick post on Expedia. We are pleased to know that your enjoyed the location of your accommodation and the services offered by our team at Cheval Knightsbridge. We hope to welcoming you back in not too distant future. Kind regards, Ben Pires General Manager

Dear Mikhail,Thank you very much for your lovely feedback and excellent rating scores. We are delighted to hear that you had an amazing stay, and we hope to see you again in the near future.Kind regards,

Dear Farzane,Thank you for taking the time to complete our survey. I am pleased to read your wonderful comments, my team and I pride ourselves on offering a friendly and efficient service that is totally focused on our guest’s needs and comfort and I am happy that their passion has resonated in your experience with us. We hope to have the pleasure of welcoming you back on your next visit to London. Kind regards,

Dear Kelly,Thank you for your wonderful review! We are thrilled to hear that you enjoyed our friendly Reception and found our Townhouse accommodating. We hope to welcome you back again soon!Kind regards,Ben PiresGeneral Manager

Dear Mr Manish, Thank you very much for your lovely feedback and excellent rating scores. We are delighted to hear that you had an amazing stay, and we hope to see you again in the near future. Kind regards, Ben Pires

Dear Mr Kamal, Thank you very much for choosing to stay with us, we were delighted to have you at Cheval Knightsbridge. Thank you also for this lovely review, we are very happy to see that your stay has ticked all the boxes and you had a great experience. We hope to be welcoming you back on a future visit in London, and until then, all the very best from the team here. Kind regards, Ben Pires

Dear Valued Guest,Thank you for your quick feedback on your recent stay with us! We are thrilled to hear that you loved your apartment and glad to see that you rated your recent stay a 10 out of 10.It makes us happier to know that you will return, and we look forward to welcoming you back soon.Kind regards,Ben Pires

Dear Yoshie, Thank you for choosing Cheval Knightsbridge as your preferred accommodation in London. We are delighted to see that you rated your recent stay a 5 out of 5, this means that you have enjoyed every aspect of your stay with us. We hope to have the pleasure of welcoming you back soon. Kind regards, Ben Pires

Dear Fahed, Thank you for taking the time to leave such a wonderful review! We're thrilled to hear that you found our accommodation an excellent choice for groups, friends, and families. Our comfortable apartments, and prime location near Harrods, museums, parks, and restaurants make for a great experience for our guests.We appreciate your recommendation and hope to welcome you back for another fantastic stay.Kind regards,Ben Pires

Dear Rajan,Thank you very much for choosing to stay with us, we were delighted to have you at Cheval Knightsbridge. Thank you also for this lovely review, we are very happy to see that your stay has ticked all the boxes and you had a great experience. We hope to be welcoming you back on a future visit in London, and until then, all the very best from the team here. Kind regards, Ben Pires

Dear Louis Thank you very much for choosing to stay with us, we were delighted to have you at Cheval Knightsbridge. Thank you also for this lovely review, we are very happy to see that your stay has ticked all the boxes and you had a great experience. We hope to be welcoming you back on a future visit in London, and until then, all the very best from the team here. Kind regards, Ben Pires

Dear Marco,Thank you very much for choosing to stay with us, we were delighted to have you at Cheval Knightsbridge. Thank you also for this lovely review, we are very happy to see that your stay has ticked all the boxes and you had a great experience. We hope to be welcoming you back on a future visit in London, and until then, all the very best from the team here. Kind regards, Ben Pires

Dear Elena, Thank you very much for your lovely feedback and excellent rating scores. We are delighted to hear that you had an amazing stay, and we hope to see you again in the near future.Kind regards,Ben Pires

Dear KhaledThank you very much for staying with us at Cheval Knightsbridge.We are delighted that you choose our residences as your home away from home during your visit to London. Thank you very much for highlighting some areas of improvement, it is much appreciated to see the apartments through our guests’ eyes so we can make necessary changes where possible. We will act on your feedback immediately.We hope to welcome you back soon and please accept our sincere apologies if we fell short in the areas highlighted. Kind regards,Ben Pires

Dear Guest,Thank you so much for staying with us and for sharing your feedback. We are delighted to read that you had an enjoyable experience and we hope to see you back again soon.With warm regards,Ioana Front Office Manager

Dear Angela, Thank you very much for your lovely feedback and excellent rating scores. We are delighted to hear that you had amazing stay and we hope to see you again in near future. Kind Regards,Ben Pires

Dear Giovanni Thank you very much for your lovely feedback. We are delighted to hear that you had amazing stay and we hope to see you again in near future . Kind Regards, Ben Pires, General Manager

Dear Oliver, Thank you very much for your lovely feedback and excellent rating scores. We are we delighted to hear that you had amazing stay during Easter and we hope to see you again in near future . Kind Regards, Ben Pires, General Manager

Dear Guest, Thank you very much for your lovely feedback and excellent rating scores. We are we delighted to hear that you had amazing stay and we hope to see you again in near future . Kind Regards, Ben Pires

Dear Steve, Thank you so much for staying with us in Cheval Knightsbridge, and for the brilliant review. We hope to welcome you back soon. Kind regards, Ioana

Dear Guest, Thank you very much for your kind words. We are thrilled to see you enjoyed your stay us, specially our staff. Looking forward to you staying again in not too distant future. Kind regards, Ben Pires, General Manager

Dear Saiprasad, Thank you very much for your feedback, we are delighted that you had a good stay with us. We hope to welcome you back on a future occasion. Kind regards, Ioana

Dear Christopher, Thank you for sharing with us your experience. It was a great pleasure to welcome you back and we are truly pleased to read that you enjoyed your stay with us. Our team here pride themselves on delivering the highest standard of service to all our guests and I am glad that their passion has resonated in your experience with us. I hope you will be tempted to visit London once again soon. Kind regards, Ben Pires General Manager

Dear Jay, Thank you for sharing with us your valued feedback on your recent stay here at Cheval Knightsbridge. I truly regret to hear of your disappointment with your check-in experience. This is not our usual standard; we continuously aim to have the apartments ready for new arrival at 3pm and I am sorry that this was not the case on this occasion. This was due to the previous guest who checked out late, and this delayed the cleaning process. Regarding the dishwasher; our in-house engineer was unable to repair it due to a fault in the mechanism which required replacement. The dishwasher has now been replaced. With regards to the Sky box not working; this was due to a faulty part that required replacement. This was something beyond our control as the Sky engineer did not show up due to festive holidays. However, this has now been fixed, please accept my sincere apologies for the inconvenience caused to you during your stay. It is my hope that these events will not permanently mar your opinion of our Residence and that you will return to us again, when I am sure you will remember your stay for all the right reasons. Kind regards, Ben Pires General Manager

Dear Hanan, Thank you for taking the time to rate us on Expedia. I can see that you have rewarded us with 8/10 on your recent stay with us. Please let us know if we could do anything better as your feedback is very important to us, we would off-course like to achieve 10/10 on your next visit. We hope to have the pleasure of welcoming you back soon. Kind regards, Ben Pires General Manager

Dear Guest, Thank you for your quick post on your recent stay with us here at Cheval Knightsbridge. We are delighted to hear that you have experienced a great stay and happy to see that you have rewarded us with a 5/5 rating. Our team at Cheval, constantly strives to maintain the apartments to a very high standard and we are glad that you found your apartment to be well maintained. Kind regards, Ben Pires

Dear Guest, Thank you for sharing with us your wonderful review. We are delighted to hear that concierge dealt with your requests exceptionally and the location of our apartments matched your expectations. Your kind words are well received and pleases us even more to hear you will return to our residences. We do look forward to welcome your back to Cheval Knightsbridge in not too distant future. Kind regards, Ben Pires General manager

Dear Guest, Thank you for choosing to stay with us here at Cheval Knightsbridge. We are happy to know that you had a perfect stay. We hope to welcome you back in not too distant future. Kind regards, Ben Pires General Manager

Dear Guest, Thank you for sharing with us your wonderful review. We are pleased to hear that you had a pleasant stay with us and enjoyed our most celebrated location. We hope to have the pleasure of welcoming you back soon. Kind regards, Ben Pires General Manager

Dear Guest, Thank you for your kind words. We are delighted to hear that you had a pleasant stay at Cheval Knightsbridge and happy to know that our team was to your liking. We are looking forward to welcome you on your next visit to London. Kind regards, Ben Pires General Manager

Dear Guest, Thank you for rewarding us with a 5 of 5 on your recent stay at Cheval Knightsbridge. We are delighted to know that your overall stay was to your liking. We hope to welcome you back soon. Kind regards, Ben Pires General Manager

Dear Guest, Thank you for sharing with us your amazing comments. We are extremely delighted to see your excellent ratings on your recent stay. We are happy to hear that the location of our apartments has appealed you and it seems that you have enjoyed what the surroundings have to offer. We hope to welcome you back soon. Kind regards, Ben Pires General Manager

Dear Yachna, Thank you for sharing with us your brilliant feedback on your recent stay with us here at Cheval Knightsbridge. We are pleased to hear that you enjoyed all aspects of your stay and happy to hear that our location appealed to you and it seems that you have enjoyed the surroundings. We are fortunate to have a variety of apartment layouts which enable us to cater to our guest’s needs. Please contact us for any future stay and our reservation team will be happy to assist you with your preferred room type. We hope to have the pleasure of welcoming you back soon. Kind regards, Ben Pires General Manager

Dear Guest, Thank you for sharing your brilliant review with us. We are extremely pleased to hear that you and your family have experienced a pleasant stay with us and enjoyed our most celebrated location. We are constantly striving to exceed the Five Star standard that is expected of the Cheval brand and we are glad that our friendly team has exceeded your expectations on this occasion. It makes us happier to hear that you wish to return, we hope to have the pleasure of welcoming you soon. Kind regards, Ben Pires General Manager

Dear Guest, Thank you for sharing such a lovely post on your recent stay with us! We are pleased to hear that you had an amazing stay with us and it makes us happy to hear that you wish to return back to Cheval Knightsbridge. Once again, thank you for recommending us and we are looking forward to welcoming you back soon. Kind regards, Ben Pires General Manager

Dear Guest, Thank you for choosing to stay with us here at Cheval Knightsbridge. We are thrilled to see a 5 of 5, we are happy to know that you had a perfect stay. We hope to welcome you back in not too distant future. Kind regards, Ben Pires General Manager

Dear James, We are extremely pleased by your wonderful review. Team at Cheval Knightsbridge are continuously striving to deliver the 5* service standards and provide all our guests with a memorable stay. I am glad to see that their passion has resonated in your experience with us. We hope you will chose to stay with us once again in the near future. Kindest regards, Ben Pires General Manager

Dear Adoramas, Amazing! We are delighted to hear that you enjoyed your recent stay in our luxurious and spacious apartments. It is always a joy to hear when our guests tell us that they have felt at home staying with us. We hope we get they opportunity of being at your service once again. Kind regards, Ben Pires General Manager

Dear Guest, Amazing review! we are thrilled to read your kind words of appreciation. We are pleased to know that you experienced a great stay with us and enjoyed our sort after location. We are looking forward to welcoming you back soon. Kind regards, Ben Pires - General Manager

Hi Lesley, Thank you for sharing your lovely post on your recent stay here with us at Cheval Knightsbridge. We are delighted to note that you had a pleasant stay and enjoyed the service offered by our proficient and friendly team. We look forward to welcoming you back soon. Kind regards, Ben Pires General Manager

Dear Mr. Abdulazizi, Thank you for ratings us on Expedia. We are pleased to see a top rating and we understand that you overall experienced a great stay with us. Its is our constant effort to deliver the highest standard of service and it makes us happy when guests leave happy. We look forward to welcoming you back in the near future. Kind regards, Ben Pires General Manager

Dear Bill, Thank you for such an amazing review regarding your recent stay with us here at Cheval Knightsbridge. We are truly pleased to know you had a marvellous time at Cheval Knightsbridge and are happy to hear that you enjoyed our location for its convenience to travel within London and boutiques to enjoy. Team at Cheval Knightsbridge is looking forward to welcome you back soon. Kind regards, Ben Pires - General Manager

Dear Guest, Thank you for sharing your excellent comments with us. We are pleased to hear that you had a pleasant experience whilst staying at Cheval Knightsbridge and happy to know you enjoyed the location. We hope to welcome you back on your next visit to London. Kind regards, Ben Pires

Dear Guest, Thank you for reviewing us on Expedia. We are pleased to know that you had a comfortable stay with us here at Cheval Knightsbridge. Regarding the stairs, I would like to mention that Cheval Knightsbridge comprises of various apartments including penthouses, garden villas and garden terrace and some of these apartments type do have stairs. Nevertheless, some of our guests call us to enquire about the stairs and we do recommend them the apartments type as per their requirement. Once again thank you for choosing Cheval Residences as your accommodation, we look forward to welcoming you back soon. Kind regards, Fergel Twomey General Manager

Dear Guest, Thank you for reviewing us on Expedia. We are pleased to know that you had a relaxing stay with us here at Cheval Knightsbridge. I am delighted to hear that we may have won you over from hotels to staying in our serviced apartments. We look forward to welcoming you in not too distant future. Kind regards, Fergel Twomey General Manager