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Mercure Carlton Rioja

4.0 star property
Hotel in Logroño with a 24-hour front desk

Choose dates to view prices

Mercure Carlton Rioja, in Logroño City Centre, offers a welcoming atmosphere. Guests enjoy the picturesque terrace and in-room WiFi. Multilingual staff provide services like dry cleaning/laundry and help with tour bookings and tickets.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast available
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Laundry
  • Free WiFi
The current price is NT$2,653
NT$2,919 total
includes taxes & fees
Dec 14 - Dec 15

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Habitación Individual, 1 cama doble

Minibar, desk, soundproofing, free WiFi

Habitación Individual, 1 cama doble

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Bidet
Shower/tub combination
Hair dryer
Private bathroom
  • 226 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Junior Suite, 1 Double Bed

Junior Suite, 1 Double Bed | Minibar, desk, soundproofing, free WiFi

Junior Suite, 1 Double Bed

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Sofa bed
Private bathroom
Eco-friendly toiletries
Bidet
  • 431 sq ft
  • Sleeps 4
  • 1 Double Bed

View all photos for Habitación Standard con 2 camas

Habitación Standard con 2 camas | Minibar, desk, soundproofing, free WiFi

Habitación Standard con 2 camas

8.6 out of 10
Excellent
(8 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Private bathroom
Eco-friendly toiletries
Bidet
Hair dryer
  • 280 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Triple Room, Multiple Beds

Standard Triple Room, Multiple Beds | Minibar, desk, soundproofing, free WiFi

Standard Triple Room, Multiple Beds

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Private bathroom
Eco-friendly toiletries
Bidet
Hair dryer
  • 280 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed | Minibar, desk, soundproofing, free WiFi

Privilege, Room, 1 Double Bed

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Bathrobes
Eco-friendly toiletries
Bidet
Hair dryer
Free bottled water
  • Sleeps 2
  • 1 Double Bed
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About the neighborhood

Map
Gran Vía del Rey D. Juan Carlos I, 5, Logroño, La Rioja, 26002

What's nearby

  • Sala de Exposiciones Ibercaja - 2 min walk - 0.2 km
  • Calle del Laurel - 3 min walk - 0.3 km
  • Concatedral Santa Maria de La Redonda - 5 min walk - 0.5 km
  • Casa de Las Ciencias - 13 min walk - 1.1 km
  • Bodegas Franco Espanolas - 13 min walk - 1.1 km

Getting around

  • Logroño Station - 12 min walk
  • Vitoria (VIT) - 69 min drive

Restaurants

  • ‪Tondeluna - ‬6 min walk
  • ‪Cafe Rosaleda - ‬4 min walk
  • ‪Artesian - ‬1 min walk
  • ‪Palio Cafe - ‬3 min walk
  • ‪Café Delicias - ‬3 min walk

About this property

Mercure Carlton Rioja

Upscale hotel located in Logroño City Centre
Mercure Carlton Rioja provides amenities like a terrace and dry cleaning/laundry services. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), smoke-free premises, and luggage storage
  • A front-desk safe, tour/ticket assistance, and multilingual staff
  • An elevator, a 24-hour front desk, and laundry services
Room features
All 117 rooms include comforts such as air conditioning, as well as thoughtful touches like free WiFi and sound-insulated walls.
More conveniences in all rooms include:
  • Eco-friendly toiletries, bidets, and hair dryers
  • Daily housekeeping, desks, and phones

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The price is NT$2,246
NT$2,470 total
includes taxes & fees
Dec 21 - Dec 22
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limited onsite parking

Food and drink

  • Weekday buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 15 for adults and EUR 15 for children

Things to do

  • Wine tours

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • At least 80% of food locally-sourced
  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 15 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Carlton Rioja
Mercure Carlton Rioja Opening October 2017 Hotel Logrono
R. Carlton Rioja Hotel
R. Carlton Rioja Hotel Logrono
R. Carlton Rioja Logrono
Rioja R.
Mercure Carlton Rioja Opening October 2017 Hotel
Mercure Carlton Rioja Opening October 2017 Logrono
Mercure Carlton Rioja Hotel Logrono
Mercure Carlton Rioja Hotel
Mercure Carlton Rioja Logrono
Mercure Carlton Rioja (Opening October 2017)
Mercure Carlton Rioja Hotel Logroño
Mercure Carlton Rioja Hotel
Mercure Carlton Rioja Logroño
Hotel Mercure Carlton Rioja Logroño
Logroño Mercure Carlton Rioja Hotel
Hotel Mercure Carlton Rioja
Mercure Carlton Rioja (Opening October 2017)
R. Carlton Rioja
Mercure Carlton Rioja Logrono
Mercure Carlton Rioja Hotel
Mercure Carlton Rioja Logroño
Mercure Carlton Rioja Hotel Logroño

Frequently asked questions

Is Mercure Carlton Rioja pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Mercure Carlton Rioja?

As of 2025/12/3, prices found for a 1-night stay for 2 adults at Mercure Carlton Rioja on 2025/12/14 start from NT$2,653, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Limited spots are available.

What time is check-in at Mercure Carlton Rioja?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Mercure Carlton Rioja?

Check-out is at noon.

Where is Mercure Carlton Rioja located?

Located in Logroño City Centre, this hotel is within a 5-minute walk of Sala de Exposiciones Ibercaja, Shell Spur Amphitheater, and Paseo del Espolón. Calle del Laurel and Concatedral Santa Maria de La Redonda are also within 10 minutes. Logroño Station is 12 minutes by foot and Logroño Railway Station (LGV) is 12 minutes.

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Mercure Carlton Rioja Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 131 out of 305 reviews
Rating 8 - Good. 120 out of 305 reviews
Rating 6 - Okay. 41 out of 305 reviews
Rating 4 - Poor. 7 out of 305 reviews
Rating 2 - Terrible. 6 out of 305 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Andrew

Liked: Cleanliness, property conditions & facilities
Room was clean and staff were courteous but the rooms need updating - not very welcoming - stark with very little decoration etc
Stayed 1 night in Nov 2025

8/10 Good

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Well located and clean, although our room fittings were a little dated.
Stayed 1 night in Aug 2025

8/10 Good

Debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. It was a bit loud but the hotel is on a busy city street. The staff were excellent. We would stay there again.
Stayed 2 nights in Jun 2025

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and knowledgeable about where we could go to enjoy the nightlife. They also provided a map and advice about where we could go to enjoy dinner like the locals do.
Stayed 1 night in Jun 2025

10/10 Excellent

Nozomi

Liked: Cleanliness, staff & service, property conditions & facilities
Reasonable the quality
Stayed 1 night in Aug 2025

10/10 Excellent

Juan C

Liked: Cleanliness, staff & service, room comfort
The hotel was really nice, big and clean room, confortable bed. The location is very convenient and staff very friendly.
Stayed 1 night in Dec 2022

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, clean and confy
Stayed 1 night in Apr 2023

10/10 Excellent

Ileana

Liked: Cleanliness, staff & service, property conditions & facilities
Central location near old town. The room was spacious and bright, the bathroom very roomy. Breakfast buffet also good.
Stayed 2 nights in Nov 2024

6/10 Okay

Lisa Michelle

Liked: Property conditions & facilities
Very good location but hotel is very basic no frills.
Stayed 2 nights in Jul 2024

6/10 Okay

Anthony

Liked: Cleanliness
Rooms were clean and a good size, but lacked electric sockets. Room safe in wardrobe. Reception friendly and helpful. Rooms have a complete lack of sound proofing. All street noise and internal noise is loud. Do not stay here if you require quiteness to sleep! Parking (if available) €20/ night.
Stayed 1 night in May 2025

6/10 Okay

Simon

The hotel is adequate for a nights stay. The location is good for the old part of Logrño The rooms are clean but the noise coming from above, outside inside the hallway, other people’s flushing toilets is really unacceptable.
Stayed 1 night in Sep 2024

10/10 Excellent

Jedisan

Liked: Cleanliness, staff & service, property conditions & facilities
Great option! Great service! Spotless rooms!
Stayed 2 nights in Jul 2023

6/10 Okay

Alan

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Overall a good quality hotel in a great location. Large and clean room, well served by the cleaning staff. However the attitude of the reception staff was at best surly and not the most helpful.
Stayed 4 nights in May 2023

8/10 Good

Dolores

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Room is clean but hard to find the parking area
Stayed 3 nights in Sep 2023

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Genial
Stayed 1 night in Sep 2022

8/10 Good

Andreas

Liked: Cleanliness, staff & service
Everything was fine. However, only one electric outlet in the room is substandard and needs to be addressed!
Stayed 1 night in Sep 2024

10/10 Excellent

CARME JORDA I

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
---
Stayed 1 night in Apr 2023

6/10 Okay

Anthony

Disliked: Staff & service, room comfort

Disappointing - over-hot room to sleep comfortably

We were travellin from the snow to catch a ferry. The hotel advertised air-conditioning but the only available option was heeat - for an already over-heated room. When I checked with reception they said management had made a decision not to offer cooling air-con at that time of the year. They agreed the description was inaccurate. They offered no solution, although said the hotel was very full and other rooms would be warmer . In the end we had to stay in the room (rather than go out for the evening - the whole point of paying a premium to stay somewhere worthwhile) with the room door and window open to reduce the temperature. Therefore cannot talk about location and proximity to attractions! Nightmare trying to get in in a car, on third trip past front door went past and onto a 6 minute diversion to find the front again, they have to know you're coming and require a parking space - cost €20 - to tell you to pull across a busy pavement to enter a door labelled hotel garage (in Spanish) but not which hotel. Breakfast was good albeit in Spanish fashion the hot food was just about tepid! Room facilities as you would expect. Shower button needed a few attempts to work but then very satisfactory
Stayed 1 night in Apr 2025

8/10 Good

Cristina

Liked: Staff & service, property conditions & facilities, room comfort
Hotel muy céntrico. La habitación junior suite es estupenda para 4 adultos. El baño es muy grande y el personal de recepción es muy amable y educado. El desayuno esta bien. Nos gustó mucho la estancia.
Stayed 1 night in Aug 2025

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bien céntrico, Hotel limpio y tranquilo, buena experiencia!
Stayed 2 nights in Aug 2025

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bien muy amables muy limpio y comodo
Stayed 2 nights in Jun 2025

8/10 Good

ROBERTA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótima
Stayed 2 nights in May 2025

8/10 Good

Alfredo

Liked: Cleanliness, staff & service
Se le notan los años…
Stayed 2 nights in Feb 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Aceptable.

La ubicación es excelente, muy céntrica y cerca de los principales sitios de interés. El personal amable y atento. El "pero" está en que el hotel está anticuado; al menos la habitación en la que me alojé era muy antigua, aunque las camas muy cómodas. Hay partes del hotel que están renovadas y más modernas, pero en general y lavado de cara le vendría bien. En cualquier caso está bien para pasar un fin de semana.
Stayed 1 night in Jan 2025

10/10 Excellent

Maria Jose

Liked: Cleanliness, staff & service
Recomendable, trato amable, limpio, buena ubicación.
Stayed 1 night in Feb 2025