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"Clean big rooms"

"Louise restaurant manager exceptional Hotel and bedroom nice and warm although bathroom needs updating. Service in the restaurant slow "

"Lovely spacios room and prime location, we love it at the imperial. "

"Thoroughly enjoyed our stay. Staff were friendly and explained where everything was and what times were good for using the spa and breakfast. Lovely room and hot tub was excellent. Would go back again! "

"Everything was good. Gym small but not crowded, pool empty, sauna and jacuzzi always big plus. Room unbelievable good. Staff brilliant. Cant fault it. 1 issue : cleaners or house keepers need to close windows earlier, as found “few” creepy crawlers in the room. Good there was a hoover on hand, also few mosquitoes… other than that can fault it"

"The room was spotless, bed and pillows were very comfy. Would stay again."

"Ladies at the front desk in the evenings, Amanda and her manager, exceptionally professional and great service. Highly recommend. "

"Efficient check in. Very friendly and helpful staff. Had an issue with the TV remote in our room which the staff rectified immediately by sending a replacement to the room. Clean and spacious room with comfy bed and ample storage for clothes. Iron and hair dryer worked perfectly. Spacious shower cubicle with plenty of hot, high pressure water, and complimentary shower gel and shampoo. Breakfast is buffet style with a great choice of full English and continental ingredients, including a waffle maker for the kids. Stayed for 2 nights and couldn’t fault the place. Value for what we paid and would definitely re-book. "

"Very nice hotel "