Find hotels near La Poza de Las Mujeres, Manati from NT$4,881

"They never clean the room, no toilet paper The bar was close "

"Where to start… Check-in was a horrible experience and set the tone after a long day of traveling. My husband pulled up front to check us in and waited 10–15 minutes, only to be told I had to check in because the reservation was under my name. Ridiculous, considering we share the same last name and credit card. I rushed inside, only to be forced to wait in line again while the agent (Melenny, I believe) rolled her eyes and sarcastically apologized in Spanish as she helped someone else instead. Having to wait a second time with three hungry, exhausted kids in the car was beyond frustrating. On the way to our room, my husband and I immediately noticed the hallway was literally leaning. Our king ocean-view room (2519) included a sofa bed, small eating area, and sink. The view the next morning was beautiful, overlooking the pool and beach, and breakfast was a pleasant surprise with good hot options for everyone. Unfortunately, the carpets were absolutely disgusting. My kids walked on them barefoot and their feet were completely black—I had to wash them before bed. At the pool, you’re forced to grab chairs early or pay $10 per chair and $15 for an umbrella. The same applies to the beach. The pool bar staff were some of the rudest, most egotistical people I’ve encountered, deliberately making guests wait despite good tipping. The location is convenient, with dining, golf, and amenities nearby—but the service and cleanliness were extremely disappointing. "

"Great property. Far away from El Yunque and San Juan though. "

"Good area close to the water & restaurants room was good & clean check in was quick & easy & it’s not far from cruise port we will stay there again😊"

"Breakfast menu was really good; huge variety"

"I love our stay. Very safe place "

"It was a good stay"

"AVOID!!! On arrival after flying all day we arrived at 4:00 pm which is room check in time. We noticed the check in line was moving very slowly and there were a lot of people standing with their luggage in the lobby. Once we got to the front of the line we were also notified like the other customers that our room was not ready. They suggested we set in the lobby and wait for a little while and they would call us when the room was good. We sat for an hour and a half before we approached the check in counter for a second time to be told once again our room was not ready. I have never left a bad review on any service that we have used, but I think other travelers should be weary of staying at this property. You are paying 4 star prices and most definitely not getting anywhere near 4 star service. Go elsewhere. We also were charged a resort fee that was not clearly discussed with us. We still did not get into our room until 7pm. We will not suggest this hotel to anyone going forward. "

"love it.. close to everything "