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Aparthotel

Citadines Uplands Kuching

4.0 star property
Pet-friendly aparthotel with an outdoor pool connected to a shopping center in Kuching

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Photo gallery for Citadines Uplands Kuching

Outdoor pool, open 6:00 AM to 10:00 PM, pool umbrellas, sun loungers
Lobby
Exterior
Studio Premier, Kitchen | 2 bedrooms, in-room safe, desk, laptop workspace
TV, DVD player, iPod dock

Popular amenities

  • Kitchen
  • Pet friendly
  • Dryer
  • Parking available
  • Pool
  • Gym
The current price is NT$1,816
NT$2,030 total
includes taxes & fees
Aug 6 - Aug 7

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for 2-Bedroom Premier Apartment, Kitchen

Separate tub and shower, eco-friendly toiletries, hair dryer, bathrobes

2-Bedroom Premier Apartment, Kitchen

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Refrigerator
TV
Clothes dryer
  • 20 Ping (66 square meters)
  • 2 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for 2-Bedroom Executive Apartment, Kitchen

2 bedrooms, in-room safe, desk, laptop workspace

2-Bedroom Executive Apartment, Kitchen

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Refrigerator
TV
Clothes dryer
  • 17.85 Ping (59 square meters)
  • 2 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for 1-Bedroom Premier Apartment, Kitchen

TV, DVD player, iPod dock

1-Bedroom Premier Apartment, Kitchen

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Refrigerator
TV
Clothes dryer
  • 13 Ping (43 square meters)
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for 1-Bedroom Executive Apartment, Kitchen

2 bedrooms, in-room safe, desk, laptop workspace

1-Bedroom Executive Apartment, Kitchen

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Refrigerator
TV
Clothes dryer
  • 12 Ping (40 square meters)
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Premier, Kitchen

Studio Premier, Kitchen | Private kitchen | Fridge, microwave, coffee/tea maker, electric kettle

Studio Premier, Kitchen

Highlights

Separate sitting area
Soundproofed
Air conditioning
Kitchen
Refrigerator
TV
Clothes dryer
2 bedrooms
  • 7 Ping (23 square meters)
  • Studio
  • 1 bathroom
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for One Bedroom Premier Apartment

2 bedrooms, in-room safe, desk, laptop workspace

One Bedroom Premier Apartment

  • Sleeps 2
  • 1 Queen Bed

View all photos for One Bedroom Executive Apartment

Private kitchen | Fridge, microwave, coffee/tea maker, electric kettle

One Bedroom Executive Apartment

  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Premier Apartment

2 bedrooms, in-room safe, desk, laptop workspace

Two Bedroom Premier Apartment

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Two Bedroom Executive Apartment

2 bedrooms, in-room safe, desk, laptop workspace

Two Bedroom Executive Apartment

  • Sleeps 3
  • 1 Twin Bed and 1 King Bed

View all photos for Studio Premier

2 bedrooms, in-room safe, desk, laptop workspace

Studio Premier

  • Sleeps 2
  • 1 Queen Bed
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About the neighborhood

Map
No. 55 Jalan Simpang Tiga, Kuching, Sarawak, 93350

What's nearby

  • The Spring - 1 min walk - 0.0 km
  • Vivacity Megamall - 2 min drive - 1.8 km
  • City One Shopping Mall - 2 min drive - 2.2 km
  • Kuching Waterfront - 3 min drive - 3.6 km
  • Sarawak General Hospital - 4 min drive - 2.5 km

Getting around

  • Kuching Intl. Airport (KCH) - 15 min drive

Restaurants

  • ‪Starbucks - ‬14 min walk
  • ‪New Atmosferah Restaurant - ‬2 min walk
  • ‪Nasi Kandar Line Q - ‬3 min walk
  • ‪Spoon Cafe - ‬2 min walk
  • ‪Tealive - ‬15 min walk

About this property

Citadines Uplands Kuching

Pet-friendly aparthotel with an outdoor pool connected to a shopping center in Kuching
This smoke-free aparthotel features an outdoor pool, a fitness center, and self parking. Free WiFi in public areas and a free shopping center shuttle are also provided. Additionally, a business center, a children's pool, and a meeting room are onsite. Each apartment has 2 bedrooms and offers free WiFi and an iPod dock. A kitchen with a refrigerator and a microwave is available, and added amenities include a TV with satellite channels and a dryer. Weekly housekeeping is available.
Citadines Uplands Kuching offers 215 air-conditioned accommodations with iPod docking stations and DVD players. Accommodations offer separate sitting areas. Satellite television is provided. Accommodations at this 4-star aparthotel have kitchens or kitchenettes with refrigerators, microwaves, cookware/dishes/utensils, and coffee/tea makers. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided weekly.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

Languages

Chinese (Mandarin), English, Indonesian, Malay

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Exterior

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8.0 out of 10, Very Good, 1,001 reviews
The price is NT$2,176
NT$2,420 total
includes taxes & fees
Aug 6 - Aug 7
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Property amenities

Pool/Spa

  • Outdoor pool
  • Pool loungers
  • Pool umbrellas

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free shopping center shuttle
  • Car not required
  • Covered self parking on site (MYR 2 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Family friendly

  • Children stay free (see details)
  • Children's pool

Kitchen

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Kitchenette
  • Microwave
  • Refrigerator
  • Water dispenser

Dining

  • Daily continental breakfast available 6:30 AM to 10:30 AM for a fee: MYR 27 for adults and MYR 27 for children
  • Room service

Bedrooms

  • 2 bedrooms
  • Bedsheets provided
  • Rollaway/extra bed: MYR 108 per night

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Separate sitting area

Entertainment

  • DVD player
  • iPod dock
  • TV with cable/satellite channels

Outdoor areas

  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Dryer
  • Laundry facilities

Work spaces

  • Business center
  • Laptop workspace
  • Meeting room

Comfort

  • Air conditioning

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • One pet total (up to 18 lbs per pet)
  • Fee: MYR 500 per accommodation per night
  • Pets allowed in specific rooms
  • Litter boxes
  • Food and water bowls

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible bathtub
  • Doorbell and phone notification
  • Elevator
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Housekeeping (weekly)
  • Iron/ironing board
  • Luggage storage
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • Connected to a shopping center
  • Near an outlet shopping mall
  • Near the airport

Things to do

  • Children's pool
  • Gym
  • Shopping mall

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Fire extinguisher

General

  • 215 units
  • 8 floors
  • Banquet hall
  • Bulk dispensers for toiletries
  • Eco-friendly cleaning products used
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Soundproofing
  • Water dispenser usage encouraged

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MYR 500 per accommodation, per night
Welcoming dogs and cats only
1 total (up to 18 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls and litter boxes are available

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 6 and younger eat free breakfast
Rollaway/extra beds are available for MYR 108.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately MYR 27 for adults and MYR 27 for children
  • Airport shuttle fee: MYR 16.20 per person (one-way)
  • Airport shuttle fee per child: MYR 16.20 (one-way), (from 7 to 18 years old)
  • Covered self parking fee: MYR 2.00 per day
  • Pet fee: MYR 500 per accommodation, per night
  • Rollaway bed fee: MYR 108.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
This property is professionally cleaned

We should mention

Pool access available from 6:00 AM to 10:00 PM
A car is not required for transportation to and from this property

Property is also known as

Citadines Kuching
Citadines Kuching Uplands
Citadines Uplands
Citadines Uplands Apartment
Citadines Uplands Apartment Kuching
Citadines Uplands Kuching
Citadines Uplands Kuching Sarawak
Citadines Uplands Kuching Aparthotel
Citadines Uplands Aparthotel
Citadines Uplands Kuching Kuching
Citadines Uplands Kuching Aparthotel
Citadines Uplands Kuching Aparthotel Kuching

Frequently asked questions

Does Citadines Uplands Kuching have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 6:00 AM–10:00 PM.

How much does it cost to stay at Citadines Uplands Kuching?

As of 2025/7/26, prices found for a 1-night stay for 2 adults at Citadines Uplands Kuching on 2025/8/5 start from NT$1,816, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Citadines Uplands Kuching pet-friendly?

Yes, this property allows cats and dogs (limit 1 total) with a maximum weight of up to 18 lbs per pet. There's a fee of MYR 500 per accommodation, per night.

How much is parking at Citadines Uplands Kuching?

Self parking is available for MYR 2.00 per day. Limited spots are available.

What time is check-in at Citadines Uplands Kuching?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Citadines Uplands Kuching?

Check-out is at noon.

Does Citadines Uplands Kuching provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MYR 16.20 per person applies.

Where is Citadines Uplands Kuching located?

Situated near the airport, this aparthotel is within 2 mi (3 km) of The Spring, Vivacity Megamall, and City One Shopping Mall. Sri Srinivasagar Kaliamman Temple and Kuching Civic Centre are also within 2 mi (3 km).

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Citadines Uplands Kuching Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 157 out of 450 reviews
Rating 8 - Good. 197 out of 450 reviews
Rating 6 - Okay. 71 out of 450 reviews
Rating 4 - Poor. 12 out of 450 reviews
Rating 2 - Terrible. 13 out of 450 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Jason

Liked: Cleanliness, property conditions & facilities
The property is clean and in good condition. Bed and pillows were super hard and the tv had 5 working channels. Lots of noise all night from the constant stream of loud motorcycles and cars driving past the property.
Stayed 9 nights in May 2025

8/10 Good

Kathleen

Liked: Cleanliness, amenities, property conditions & facilities, communication
Friendly staff. Comfortable accommodation.
Stayed 5 nights in Feb 2023

10/10 Excellent

Soundharanayagi

Liked: Cleanliness, property conditions & facilities, communication
A decent property nothing much to complain about, Staff are very friendly and accomodative
Stayed 2 nights in May 2023

10/10 Excellent

Li Fong

Liked: Cleanliness, amenities, property conditions & facilities, communication
the staff is very helpful
Stayed 3 nights in Oct 2023

8/10 Good

Zhi chao

Liked: Amenities, property conditions & facilities, communication
Good location. Staff is friendly. Just hope the room is cleaner
Stayed 3 nights in Apr 2024

8/10 Good

Viho

Liked: Cleanliness, room comfort, communication
Nice and comfortable ambience, room is clean n tidy, however the room face to main road is quite noisy, When during peak traffic hours u will feel annoy from the car sound…overall it’s good to stay!!
Stayed 1 night in May 2023

2/10 Terrible

Kathleen

Liked: Cleanliness, amenities, property conditions & facilities, communication
A go-to for me whenever I visit Kuching. Friendly, efficient staff. No problem requesting a late check-out. Easy to get Grab cabs. Shopping mall across the road and simple eateries and bank next door.
Stayed 5 nights in May 2023

6/10 Okay

Jimmy

Liked: Communication
A bit dated, maintenance might be a bit lagging.
Stayed 1 night in May 2024

4/10 Poor

Yasushi

Disliked: Cleanliness, property conditions & facilities
The walls in the bathrooms and the carpets in the hallways are quite dilapidated.
Stayed 4 nights in May 2024

8/10 Good

Dennis

Liked: Cleanliness
No water, aircon wasnt cold at all. Good location.
Stayed 5 nights in Jun 2023

8/10 Good

Jennifer Fang Ni

Liked: Cleanliness, amenities, communication
I think the property needs some minor upgrade - the facility is a bit run down for the price it demands.
Stayed 1 night in Apr 2024

6/10 Okay

Kathleen

I've always stayed at Citadines Uplands when I'm in Kuching as I prefer a serviced apartment to a hotel. It's ok if you are not looking for luxury. Just make sure you are not given a room on the same floor as the pool .and overlooking it.
Stayed 6 nights in Aug 2023

8/10 Good

Jennifer Fang Ni

Liked: Cleanliness, amenities, property conditions & facilities, communication
The property is getting a bit too old. The night shift staff was totally unfriendly despite I have elderly and children with me checking in near midnight.
Stayed 1 night in Apr 2024

6/10 Okay

Lawrence

Liked: Room comfort
Disliked: Cleanliness

Nonee

Floor as well as dining table were sticky. Luckily room slippers were provided and I clean the table using my own disposal wipes. Bedding do not smell yucky but also do not smell fresh.
Stayed 2 nights in Aug 2024

8/10 Good

ANAK EDWARD GANIE KATHRIE

Liked: Cleanliness, amenities, communication
The customer service is tip top. The staff are very friendly, helpful and always wear a smile on their face. Only comment I have is the room. They need to change the bed, it is so uncomfortable and the water heater is not working.
Stayed 2 nights in Oct 2022

6/10 Okay

Kho Ying

Liked: Cleanliness
Disliked: Communication
Room very clean!! I like the room :) Poor hotel management (give wrong room number). Parking management (need to scan card to check in/check out).
Stayed 1 night in Jul 2022

6/10 Okay

Verified traveler

Liked: Room comfort, communication

Great for visit to Borneo Medical Centre

Close to Borneo Specialist Medical Centre. Room a bit run down, in need of maintenance. 2nd bedroom will smell if keep door close due to located behind the toilet. Housekeeping a bit sloppy at times.
Stayed 3 nights in Nov 2022

6/10 Okay

Verified traveler

Liked: Room comfort, communication
Sink Drainage is Smelling after one day staying. Room Housekeeping need to improve.
Stayed 3 nights in Dec 2022

4/10 Poor

Spirto

Disliked: Property conditions & facilities
The entire property is rundown, the property is not maintained up to the standard. The gym is very hot with no air conditioning, the swimming pool furniture are old and safe. Overall it needs to be refurbished.
Stayed 5 nights in Apr 2023

8/10 Good

Johannes

Liked: Cleanliness, amenities, property conditions & facilities, communication
We had a lovely apartment with a great view of the city and mountains. The room was very spacious and in an acceptable condition. We were surprised that breakfast was served to the room, rather than in a restaurant. There didn't seem to be any options so we weren't able to eat the breakfast since it didn't align with our dietary requirements. One thing I didn't like was that someone rings your door at 7am until you open the door to receive your breakfast. This was a bit disruptive to our stay.
Stayed 3 nights in Apr 2023

8/10 Good

Natasha

Liked: Room comfort

4 night stay in Kuching

Stayed for 4 nights as a family of 5 (with grand parents and a 10 month old baby) in a 2 bedroom apartment in Dec 2022. Location is about 10 mins drive from airport and 10 mins drive into town. It is located just opposite a mega mall, so we were able to get some groceries for our kid. We actually found sachets of coffee, tea, milo, cereal and some candies left over from the previous guest in the cupboard. Otherwise, the room is clean enough, baby crib provided and only reason I stayed there was for the freezer to keep my milk. Breakfast was served in a bento box and consists of fried noodles or rice and it was quite sad looking. Would recommend to get the room without breakfast, save the money and go to the mall opposite for something better. There's a nice quaint cafe on level 1 which you can get proper coffee and cakes too! We checked in at about 4pm, and our room was not ready. Was stressful as my 10-month old was restless and my milk was thawing out while we sat in the lobby for 45mins. Lots of room for improvement.
Stayed 4 nights in Dec 2022

6/10 Okay

Magdalene

Liked: Communication

Generally good stay; mould & aircon need fixing

We booked for a two bedroom apartment and a one bedroom apartment. The one bedroom apartment is kept in a better condition than the two bedroom apartment we had; the two bedroom apartment had visible mould around the kitchen sink and its bathrooms. The two bedroom apartment also suffered from an additional leaking to its air conditioning units, drenching the tiled floors. The skirting boards showed an obvious sign of repeated incidences. We had two incidents during our 10 day stay; resolutions via a call to the reception was quite quick (except for a reported incident at 1ish a.m, whereby a technician sorted it out in the morning during their work hours; one for noting). May I suggest that further attention be paid to sorting out the mould and then a lick of paint. Each apartment came with sufficient cutlery; a nice sized fridge/freezer that worked well; beds were comfortable. Swimming pool & gym were clean and functional. One of the reviewers mentioned the filtered water stations, there were a couple of these located on each floor. Very useful for us. Staff was friendly and approachable throughout our stay. Location is brilliant - not far from both centre of town and the airport. By crossing a footbridge, it is easy to access The Springs Mall for a supermarket, clothing shops, pharmacy and even a Starbucks. Islands, a cafe located on ground floor, by the entrance to Citadines, serves a pretty decent cup of cappuccino (go there from 10am).
Stayed 3 nights in Jun 2022

10/10 Excellent

Ridhwan

Liked: Cleanliness, room comfort, communication
Stayed 3 nights in Feb 2025

10/10 Excellent

Cheng-Yuan

Liked: Cleanliness, room comfort, communication
Stayed 1 night in Dec 2024

8/10 Good

Kim Loong

Liked: Cleanliness, amenities, property conditions & facilities, communication
Friendly staffs and cleaningness
Stayed 3 nights in Dec 2024