Good experience in Furama, the staff are nice and the room is clean too!
Maan Yee
於 2024 年 3 月住了 5 晚
ST 於 2024年3月19日回覆
HiSalam SejahteraThank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We have read your comments, this has been shared with the respective departments for improvement. We apologize for the inconvenience caused. Should your travel brings you back to Kuala Lumpur do let us know so we can make it up to you. Sincerely,Furama Bukit Bintang
Dear Guest,
Thank you for your review and we are sorry you encountered issues with the television during your stay. Your comments will be shared with the respective departments for improvement. Should your travel brings you back to Furama Bukit Bintang do let us know so we can make it up to you.
Sincerely,
Furama Bukit Bintang
10/10 有夠讚
Man Lee
家庭旅遊
2020年1月6日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Man Lee
於 2019 年 12 月住了 5 晚
Balan Muthaliar 於 2020年1月31日回覆
Dear Guest,
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
Furama Bukit Bintang
10/10 有夠讚
Moi Yung
2019年12月16日
Moi Yung
於 2019 年 12 月住了 3 晚
6/10 一般般
真實旅客
家庭旅遊
2019年12月10日
不喜歡:設施服務和住宿環境和硬體
The room has a humidity related unpleasant odor. The decoration is outdated.
真實旅客
於 2019 年 12 月住了 2 晚
Balan Muthaliar 於 2019年12月15日回覆
Dear Guest,
Thank you for your review. We have read your comments about the humidity and unpleasant odor. This has been shared with the respective department for improvement. We apologize for the inconvenience caused. Should your travel brings you back to Furama Bukit Bintang do let us know so we can make it up to you.
Sincerely,
Furama Bukit Bintang
Dear Guest,
Thank you for your review and we are sorry you encountered multiple issues during your stay. Your comments will be shared with the respective departments for improvement. Should your travel brings you back to Furama Bukit Bintang do let us know so we can make it up to you.
Sincerely,
Furama Bukit Bintang
10/10 有夠讚
Chun Sing
2019年10月7日
喜歡:員工素質、住宿環境和硬體和客房舒適度
Great value for money
It's a great choice for the price. Breakfast is not included but RM23.30 per person for a buffet breakfast is certainly a good deal
Chun Sing
於 2019 年 10 月住了 2 晚
Balan Muthaliar 於 2019年10月11日回覆
Dear Guest,
Thank you for your review and we are glad that you had a great stay. Should your travel brings you back to Furama Bukit Bintang do let us know so we can continue to look after you.
Sincerely,
Furama Bukit Bintang
Dear May Ling,
Thank you for choosing Furama Bukit Bintang as your choice of accommodation. We are glad that you had a great stay with us.
Hope to welcome you back to Furama Bukit Bintang in the near future.
Sincerely,
Balan Muthaliar
Rooms Division Manager
almost good, but need around 10-15 mins to MRT station
真實旅客
於 2018 年 8 月住了 3 晚
10/10 有夠讚
真實旅客
2018年7月28日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
物超所值 不錯的酒店
酒店乾淨衛生寬敞舒適, 位置近Jalan Alor阿羅街美食夜市 :)
真實旅客
於 2018 年 7 月住了 2 晚
8/10 不錯哦
Wan kaiwan kai
2018年4月13日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Wan kaiwan kai
Shim CH 於 2018年5月17日回覆
Dear Wan
Warmest greetings from Furama Bukit Bintang, Kuala Lumpur
We greatly appreciate your comments as it is only through guest feedback that we can monitor where we need further improvement. I am glad to hear that your overall experience was satisfactory. Your comments provide vital information for us, and help to encourage our team to strive for further progress.
It is our commitment and aim here at the Furama Bukit Bintang, Kuala Lumpur to ensure that our guests’ expectations are met at all times. Hence, we assure you of our personalized service always.
Kind regards,
Shim Chee Hong
Executive Assistant Manager
Furama Bukit Bintang
10/10 有夠讚
Wiki
2018年3月26日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Wiki
Shim CH 於 2018年5月17日回覆
Dear Sir
Warmest greetings from Furama Bukit Bintang, Kuala Lumpur
We greatly appreciate your comments as it is only through guest feedback that we can monitor where we need further improvement. I am glad to hear that your overall experience was satisfactory. Your comments provide vital information for us, and help to encourage our team to strive for further progress.
It is our commitment and aim here at the Furama Bukit Bintang, Kuala Lumpur to ensure that our guests’ expectations are met at all times. Hence, we assure you of our personalized service always.
Kind regards,
Shim Chee Hong
Executive Assistant Manager
Furama Bukit Bintang
8/10 不錯哦
Jass,Hong Kong
2018年3月14日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Few minutes walk from Imbi, but difficult to find the way from the station.
Staffs are friendly.
The gym and swimming pool are great.
Not much to eat near the hotel.
Overall, it was an enjoyable stay and I would recommend this hotel to my friends.
Jass
於 2018 年 2 月住了 4 晚
Shim CH 於 2018年4月30日回覆
Dear Jass
Warmest greetings from Furama Bukit Bintang, Kuala Lumpur
We greatly appreciate your comments as it is only through guest feedback that we can monitor where we need further improvement. I am glad to hear that your overall experience was satisfactory. Your comments provide vital information for us, and help to encourage our team to strive for further progress.
It is our commitment and aim here at the Furama Bukit Bintang, Kuala Lumpur to ensure that our guests’ expectations are met at all times. Hence, we assure you of our personalized service always.
Kind regards,
Shim Chee Hong
Executive Assistant Manager
Furama Bukit Bintang
Shim Chee Hong Executive Assistant Manager 於 2018年3月13日回覆
Dear Boris
Thank you for staying at the Furama Bukit Bintang, Kuala Lumpur
We greatly appreciate your comments as it is only through guest feedback that we can monitor where we need further improvement. I am glad to hear that your overall experience was satisfactory. Your comments provide vital information for us, and help to encourage our team to strive for further progress.
It is our commitment and aim here at the Furama Bukit Bintang, Kuala Lumpur to ensure that our guests' expectations are met at all times. Hence, we assure you of our personalized service always.
Thank you again for sharing your experience and we look forward to welcoming you back.
Kind regards,
Shim Chee Hong
Executive Assistant Manager
Furama Bukit Bintang
Our room is splendid. Love the Huge wardrobe. The room is clean. The view from our room is marvelous. My children get to see the twin towers and KL tower. We hope to stay with furama in the future. Thank You for making our holiday splendid.
chun ming
6/10 一般般
真實旅客
2016年9月8日
喜歡:員工素質
不喜歡:整潔度、住宿環境和硬體和客房舒適度
nice location but the hotel very old,
nice location but the hotel very old, needs renovation