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Grand Hotel Excelsior Port Royal

3.5 star property
Island living comes alive at this beachfront retreat where guests dine with ocean views, cool off in the pool, and get personalized exploration advice from staff

Choose dates to view prices

Near Fort Charles, Grand Hotel Excelsior Port Royal welcomes travelers with a complimentary breakfast buffet and daily manager's reception. Guests can savor meals at Red Jack on the beach, relax poolside, or join fishing excursions and boat tours organized on the property.

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services

Room options

Available filters for rooms
Showing 9 of 9 rooms

Connecting Standard Double Room

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LED TV
Blackout drapes/curtains
2 bedrooms
  • 703 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 4 Queen Beds

Family Suite

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
TV
Renovated in 2014
Blackout drapes/curtains
  • 858 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 3 King Beds

Bond Suite

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LED TV
Blackout drapes/curtains
Separate bedroom
  • 300 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Connecting Superior King

Connecting Superior King | Bathroom | Free toiletries, hair dryer, towels, soap

Connecting Superior King

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
TV
Blackout drapes/curtains
2 bedrooms
  • 702 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Family Room

Family Room | In-room safe, individually decorated, individually furnished, desk

Family Room

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
TV
Blackout drapes/curtains
2 bedrooms
  • 507 sq ft
  • 2 bedrooms
  • Beach view
  • Sleeps 4
  • 2 King Beds

View all photos for Standard Room

Standard Room | In-room safe, individually decorated, individually furnished, desk

Standard Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 192 sq ft
  • Park view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe King Room

In-room safe, individually decorated, individually furnished, desk

Deluxe King Room

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
TV
Blackout drapes/curtains
Ceiling fan
  • 253 sq ft
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room | In-room safe, individually decorated, individually furnished, desk

Standard Double Room

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
TV
Blackout drapes/curtains
Hair dryer
  • 351 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior King Room

Superior King Room | In-room safe, individually decorated, individually furnished, desk

Superior King Room

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
TV
Blackout drapes/curtains
Hair dryer
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed
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About the neighborhood

Map
1 Port Royal Street, Kingston, Saint Andrew

What's nearby

  • Old Gaol House - 4 min walk - 0.4 km
  • Old Naval Hospital - 5 min walk - 0.5 km
  • St Peter’s Church - 6 min walk - 0.5 km
  • Fort Charles - 10 min walk - 0.9 km
  • Jamaica Conference Center - 27 min drive - 27.5 km

Getting around

  • Norman Manley Intl. Airport (KIN) - 10 min drive

Restaurants

  • ‪Jav-nick Restaurant - ‬38 min drive
  • ‪Jolly's Seafood Restaurant - ‬38 min drive
  • ‪Ken's Wildflower Bar and lounge - ‬39 min drive
  • ‪Captains Bakery - ‬36 min drive
  • ‪Acropolis Gaming & Entertainment Centre - ‬39 min drive

About this property

Grand Hotel Excelsior Port Royal

Hotel near Fort Charles
Located close to National Gallery of Jamaica and African-Caribbean Heritage Centre, Grand Hotel Excelsior Port Royal provides a free breakfast buffet, a free daily manager's reception, and a terrace. The on-site restaurant, Red Jack, offers breakfast, brunch, lunch, dinner, and a beachfront location. Enjoy onsite activities like fishing and boat tours. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and dry cleaning/laundry services.
Other perks at this hotel include:
  • An outdoor pool
  • A roundtrip airport shuttle (surcharge), express check-out, and concierge services
  • A banquet hall, smoke-free premises, and tour/ticket assistance
  • Newspapers in the lobby and meeting rooms
  • Guest reviews speak highly of the helpful staff
Room features
All 60 individually furnished rooms include thoughtful touches such as air conditioning, as well as amenities like free WiFi and desk chairs.
Extra amenities include:
  • Free toiletries and hair dryers
  • 32-inch TVs with cable channels
  • Wardrobes/closets, travel cribs, and coffee/tea makers

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8.2 out of 10, Very Good, 1,001 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Red Jack

Things to do

  • 24-hour pool access
  • Boat tours
  • Fishing
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Travel crib

Conveniences

  • Laundry facilities
  • Newspapers in lobby

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Meeting rooms

Outdoors

  • Garden
  • On the boardwalk/promenade
  • On the waterfront
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Stair-free path to entrance
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • 4 buildings
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 1950
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open Monday - Sunday (7:00 AM - 11:00 PM)
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 35 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 20 per person (roundtrip)
  • Rollaway bed fee: USD 35 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
24-hour pool access
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Grand Port Royal Hotel Marina
Grand Port Royal Hotel Marina Kingston
Grand Port Royal Marina
Grand Port Royal Marina Kingston
Grand Port Royal Hotel Marina Spa
Grand Excelsior Royal Kingston
Grand Port Royal Hotel Marina Spa
Grand Hotel Excelsior Port Royal Hotel
Grand Hotel Excelsior Port Royal Kingston
Grand Hotel Excelsior Port Royal Hotel Kingston

Frequently asked questions

Does Grand Hotel Excelsior Port Royal have a pool?

Yes, this property has an outdoor pool. Pool access is available 24 hours a day.

Is Grand Hotel Excelsior Port Royal pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Grand Hotel Excelsior Port Royal?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Grand Hotel Excelsior Port Royal?

Check-out is at 11:30 AM.

Does Grand Hotel Excelsior Port Royal provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 20 per person applies.

Where is Grand Hotel Excelsior Port Royal located?

Located in Port Royal, this hotel is 0.5 mi (0.7 km) from Fort Charles and within 16 mi (25 km) of Jamaica Conference Center and National Gallery of Jamaica. African-Caribbean Heritage Centre and Coke Memorial Hall are also within 16 mi (25 km).

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Reviews

Grand Hotel Excelsior Port Royal Reviews

6.6

7.0

Cleanliness

6.4

Location

7.2

Staff & service

7.2

Eco-friendliness

6.4

Property conditions & facilities
Rating 10 - Excellent. 191 out of 899 reviews
Rating 8 - Good. 223 out of 899 reviews
Rating 6 - Okay. 220 out of 899 reviews
Rating 4 - Poor. 116 out of 899 reviews
Rating 2 - Terrible. 149 out of 899 reviews

Reviews

10/10 Excellent

Justin

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 1 night in Dec 2025

10/10 Excellent

Austin

Liked: Cleanliness, amenities, property conditions & facilities
Room was very nice and clean, restaurant was outstanding - I got snapper Escovitch and shrimp martini. The view is unbeatable in Port Royale. Very calm atmosphere and they will arrange pickup for airport 24/7.
Stayed 1 night in Nov 2025

10/10 Excellent

shena

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless
Stayed 3 nights in Nov 2025

6/10 Okay

David

Somewhat
Stayed 1 night in Dec 2025

8/10 Good

Rashauna

Decent stay
Stayed 1 night in Aug 2025

6/10 Okay

Stephanie

Liked: Staff & service
Some of the units are rundown and we had to change room due to the shower being flooded
Stayed 5 nights in Nov 2025

10/10 Excellent

shena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 3 nights in Oct 2025

8/10 Good

Lawrence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For a 1 nighter very comfortable
Stayed 1 night in Aug 2025

10/10 Excellent

ALISON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love my time at the hotel and Remi makes the best drinks
Stayed 2 nights in Aug 2025

6/10 Okay

Ladislaus

Location and quiet but room could use some updating.
Stayed 2 nights in Aug 2025

8/10 Good

Amber

Disliked: Amenities
Our stay was nice.
Stayed 9 nights in Mar 2025

10/10 Excellent

ANDRES

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
100%
Stayed 2 nights in Aug 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was super nice and very relaxing there. Would stay again!
Stayed 2 nights in Apr 2025

8/10 Good

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good option for early airport departure or late arrival. Simple accommodation recover for the next leg.
Stayed 1 night in Jul 2025

6/10 Okay

JAMES

Disliked: Property conditions & facilities
It was closest to airport for 1 night. Good price, fun restaurant. Hotel is showing its age. Would stay again .
Stayed 1 night in Jun 2025

6/10 Okay

stacey

Liked: Cleanliness, property conditions & facilities
Front desk staff were very welcoming. Bar/restaurant staff could use a little work. Not attentive customer service lacking
Stayed 1 night in Aug 2025

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a 1 nighter that went well. No problems or issues.
Stayed 1 night in Aug 2025

10/10 Excellent

hugh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and great staff
Stayed 2 nights in Jan 2025

6/10 Okay

Latoya

It was ok
Stayed 1 night in Jul 2025

6/10 Okay

Keisha

Disliked: Cleanliness

Don't waste your time

Nothing to do at this hotel smh and the food was not that good
Stayed 2 nights in Aug 2025

6/10 Okay

Donnett

Disliked: Staff & service, property conditions & facilities
We stayed 2 nights to be close and convenient to the airport for departure. The "salt water" pool was very cloudy and unkept which was disappointing. Also there was construction on the property which was very noisy.
Stayed 2 nights in Apr 2025

8/10 Good

Hixford

Liked: Cleanliness, staff & service, property conditions & facilities
The amenities need upgrading
Stayed 1 night in Jul 2025

10/10 Excellent

shena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was amazing and i most definitely will be back soon
Stayed 4 nights in Dec 2024

8/10 Good

Regina

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice renovations going on. Close to the airport. Really good for in the hotel restaurant Red Stripe. Plenty of outdoor seating by the water. Great place to catch a sunset! The new owner is extremely nice and has some great ideas for the future of this hotel. Can't wait to go back and see the progress.
Stayed 1 night in May 2025

10/10 Excellent

jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely worth staying a couple of nights and super close to the Kingston airport. A great hub to walk to all the sights in Port Royal and to catch a boat to the cays.
Stayed 2 nights in Dec 2024