「Great hotel, location is in Nairobi city area, walking distant to banks, restaurants, supermarkets etc.
The hotel has everything you need, and has excellent service! All the staffs have super nice smile!」
「I stayed 2 nights at this hotel which is in the city centre. The rooms are not big but comfortable and clean with toiletries and coffee/tea. House keeping was efficient and my bath robe was promptly delivered. The buffet breakfast was excellent with an egg station and different selection of hot dishes offered everyday.」
「If I had to describe the Emara, I would say it is security wrapped in comfort. They are very accomodating to my desire to check in early and staying past my check out time because of my international flights. I would recommend speaking directly with the staff and not relying on the information from the TV. They have more information about the services of the hotel. They were also able to get me a doctor when I got sick. He came to my room. When things didnt go as I expected, they focused on...
「Strictly security system and safe enough to stay here. Quiet around and clean room . So staff at desk front are always warm heart to deal with your any requests.」
「In 23 years of traveling, I’ve never met a friendlier hotel staff in my entire life. Every person in every capacity was so accommodating, so friendly, and so genuine. The experience is definitely 5 stars and I can’t thank all of you enough for making us feel so welcomed and comfortable. 」
「We had such a pleasurable experience at this hotel. The staff were amazing! They were accommodating and friendly. The food was good and so were the drinks. It was also a very clean hotel. We received room service multiples times and they were fast and efficient. I would highly recommend this hotel if you are staying in Kenya. They are also very central to nice restaurants, shopping and the safari. 」
「A friend of the owner of this hotel approached us in hotel lobby and recommended the breakfast of this hotel to us, saying owner would only charge us USD5 per person even the regular price is USD10. We paid USD5 each to have the breakfast, and later in the afternoon we found out buffet dinner was only USD13.
The rooms only has basic things and is quite rundown. It is not worth HK$800+ a night double occupancy.
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「Very clean, comfortable room with good working air conditioning. Beautiful views of the National Park from the lobby, bar and restaurant. Very convenient for safaris, the airport and to travel into the Central Business District. Very helpful and friendly staff. Fantastic breakfast with a large variety of options. Many thanks for a fantastic stay; I really hope to be staying again with you soon.」
「Superbe large spacious room with everything one needs. Pressure of water in bathroom was amazing. Room were cleaned properly. Breakfast was a 5 stars. Lots of choices. But mattress was old and uncomfortable, could not sleep properly, has to be changed. Room 814 to avoid.」