Nairobi Serena Hotel

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Luxury
VIP Access
5.0 star property
9.4

Exceptional

Oasis in the heart of Nairobi

Surrounded by immaculate gardens, the Nairobi Serena Hotel offers a tranquil escape near downtown. Guests savor international cuisine at Cafe Magreb before unwinding at the poolside bar. The full-service spa beckons with aromatic treatments and massage services.

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Air conditioning
The current price is NT$5,496
NT$6,485 total
includes taxes & fees
Nov 1 - Nov 2

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Premium Room

A hotel room with a bed, a chair, a small table, a nightstand, and a wall-mounted lamp.

Premium Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room

A hotel room with a large bed, a desk, a TV, and a view of the outdoors.

Executive Room

  • City view
  • 280 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe Twin Room, 2 Twin Beds, Non Smoking, City View

A hotel room with two beds, a desk, a chair, a window with curtains, and a framed picture on the wall.

Deluxe Twin Room, 2 Twin Beds, Non Smoking, City View

  • City view
  • 280 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Queen Room

A hotel room with a large bed, a desk, a TV, and a view of the outdoors.

Deluxe Queen Room

9.2 out of 10
Wonderful
(14 reviews)
  • City view
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

A hotel room with a bed, desk, chair, and a view of the outdoors.

Superior Room

  • City view
  • 474 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite

A hotel room with a large bed, a desk, and a view of the city.

Executive Suite

  • City view
  • 549 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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  • Parking included
  • Free WiFi
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About the neighborhood

Located in Kilimani neighborhood, Nairobi Serena Hotel is connected to the convention center. Village Market and Thika Road Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Uhuru Park and Nairobi National Park. University of Nairobi and United Nations Office at Nairobi are two other places to visit that come recommended. Spend some time exploring the area's activities, including golfing. Visit our Nairobi travel guide
Map
Kenyatta Avenue / Processional Way, Nairobi

What's nearby

  • A city skyline with tall buildings, a lake reflecting the structures, and a park with trees.
    Uhuru Park
    2 min walk - 0.2 km
  • A building with a traditional tiled roof and a sign that reads "Fairmont The Montrose."
    University of Nairobi
    12 min walk - 1.0 km
  • A tall cylindrical building with a red roof, surrounded by palm trees and a statue.
    Kenyatta International Convention Centre
    15 min walk - 1.3 km
  • Central Park
    1 min walk - 0.1 km
  • City Square
    13 min walk - 1.2 km

Getting around

  • Syokimau Station
    24 min drive
  • Jomo Kenyatta Intl. Airport (NBO)
    25 min drive

Restaurants

  • The Serena Nairobi Hotel
  • Bricklayers Arms
    3 min walk
  • Belos
    4 min walk
  • Pointzero Coffee
    6 min walk
  • Campia Ethiopian Restaurant (Rue 104 Restaurant)
    10 min walk

About this property

Nairobi Serena Hotel

  • Luxury family-friendly hotel near Uhuru Park
  • Located close to University of Nairobi and Nairobi Hospital, Nairobi Serena Hotel provides an adjacent golf course, a swim-up bar, and a poolside bar. Tee up with amenities like golf caddies at this hotel. Indulge in a body scrub, aromatherapy, and a body treatment at the onsite spa. The on-site international cuisine restaurant, Cafe Magreb Restaurant, offers breakfast, brunch, lunch, and dinner. In addition to a terrace and shopping on site, guests can connect to free in-room WiFi.
  • Other perks at this hotel include:
    • An outdoor pool and a children's pool, along with a swim-up bar
    • Free self parking
    • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and express check-out
    • Express check-in, babysitting (surcharge), and massage treatment rooms
    • Guest reviews speak highly of the helpful staff
  • Room features
  • All 199 individually furnished rooms include comforts such as 24-hour room service and laptop-compatible safes, in addition to perks like air conditioning and bathrobes.
  • Other amenities include:
    • Designer toiletries, separate tubs/showers, and hair dryers
    • 21-inch LCD TVs with premium channels
    • Childcare services, coffee/tea makers, and daily housekeeping

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Frequently asked questions

Does Nairobi Serena Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Nairobi Serena Hotel?

As of 2026/10/23, prices found for a 1-night stay for 2 adults at Nairobi Serena Hotel on 2026/11/1 start from NT$5,496, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Nairobi Serena Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Nairobi Serena Hotel?

Check-in start time: noon; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available from 6:00 PM– midnight for a fee of 75%.

What time is check-out at Nairobi Serena Hotel?

Check-out is at 10 AM. Late check-out is available for a fee (subject to availability).

Does Nairobi Serena Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 40 per person applies.

Where is Nairobi Serena Hotel located?

This family-friendly Nairobi hotel is located near the airport, within a 10-minute walk of Uhuru Park and University of Nairobi. Nairobi Hospital and Aga Khan University Hospital, Nairobi are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Nairobi Serena Hotel Reviews

9.4

Exceptional

9.6

Cleanliness

8.6

Location

9.4

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 268 out of 359 reviews
Rating 8 - Good. 67 out of 359 reviews
Rating 6 - Okay. 15 out of 359 reviews
Rating 4 - Poor. 5 out of 359 reviews
Rating 2 - Terrible. 4 out of 359 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you with best amenities as always.
Stayed 6 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the Serena. Feels like you are in Kenya staying here and the staff, facilities and grounds are amazing. Location is perfect also.
Stayed 8 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was excellent, large array of choices and the buffet even included cappuccinos and special order eggs. The pool was spacious and very clean. Overall beautiful hotel with plenty of charm and character.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful and courteous staff
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful from start to finish, especially the kind, friendly staff, beautiful decor throughout, great food. Quiet rooms right near a big park. Peaceful oasis in Nairobi
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Comfortable and close to the Airport .
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, great food and helpful staff.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very well located if you are going to be at the KiCC or anything in the near CBD. The staff is very welcoming and friendly, especially Carol at the front desk. The hotel has 3 restaurants so you are sorted for meals. Great place, I highly recommend it.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Superb stat with my family. Location, clean nice rooms. Lovely facilities and friendly staff
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Staff was very friendly. Great location. Great view.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Friendly staff.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The staff make it really a 5 star
Stayed 6 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is beautiful and the staff were very professional. Location is convenient. I found the restaurants within the hotel expensive.
Stayed 5 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great service - friendly staff
Stayed 5 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place to stay

It was a very good hotel with excellent pool and restaurant
Stayed 3 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service, prime location and fantastic amenities.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed one night. We really enjoyed Francis playing jazz music on the piano. Staff is very attentive. We felt safe there. They have a lovely pool. Rooms are nice and clean.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness
We did Ambesoli and due to traffic the trip as mentioned in their itinerary took 13 hours was very nice Breakfast was very good and staff and service excellent
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff!
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
I had a lovely stay at Hotel Serena. The staff were so sweet and helpful. There is a good choice of restaurants and a nice bar to have a casual drink at. The hotel is in a good location as it is in the pick up area for tours. I was here for five nights and went out for day trips each day. It felt like a home from home.
Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its location right next to the city center makes it ideal CenterPoint for travelers with multiple destinations.
Stayed 2 nights in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
The grand old lady from 1976 by the park in downtown Nairobi is still going strong. Excellent security and service, good variety of restaurants and food types, very clean pool area and attentive, super-friendly staff. We will be back!
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Traditional African Hotel

Fantastic hotel with amazing friendly staff. Good location.
Stayed 7 nights in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worth staying there again

Great location. Good staff. Nice pool.
Stayed 2 nights in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Exceptional hotel, true to the quality and service of all the Serena Hotels. What a joy to stay in this hotel with its beautiful pool, gardens and restaurants. The service is always perfection.
Stayed 1 night in May 2025