室外游泳池
查看供應情況

KSL 開放式客房家庭旅館 - 完美的評分

3 out of 5
KSL 開放式客房家庭旅館 - 完美
Jalan Seladang, Taman Abad, Johor Bahru, Johor Bahru

評論

7.6

不錯哦

10 分，有夠讚；65 則評論中有 22 則" "
8 分，不錯哦；65 則評論中有 22 則" "
6 分，一般般；65 則評論中有 7 則" "
4 分，不太好；65 則評論中有 10 則" "
2 分，很糟糕；65 則評論中有 4 則" "

7.8/10

整潔度

10/10

員工素質

8.0/10

設施服務

7.6/10

住宿環境和硬體

7.6/10

環保程度

評論

10/10 有夠讚

SING CHIU

喜歡：整潔度和客房舒適度
Good value for money and convenience
Spacious apartment, very well equipped, and a very responsive service team. 50 meters from the KSL City Mall which offers a good choice of food and the Lotus Supermarket therein surely adds to the convenience.
於 2022 年 9 月住了 5 晚
Sharina 於 2022年11月7日回覆
Thank you so much for the kind words

6/10 一般般

Thomas

家庭旅遊
喜歡：整潔度、設施服務和住宿環境和硬體
Like the location which convenient for shopping and lot of food. Not happy paying deposit on line which I having problem which the staffs didn't help to solve and persistently insisted us to try. Luckily met ERA agent Janice Mah help us to call and finally paid deposit to cleaner. I would like to thanks Janice heartedly as she is helpful, patience, trusted agent who helped us for the check in. Thanks again to Janice.
於 2024 年 5 月住了 1 晚

4/10 不太好

wah hing

家庭旅遊
不喜歡：住宿環境和硬體
No internet for the 2days stay. Network show Connected without Internet.
於 2024 年 4 月住了 2 晚

10/10 有夠讚

Irnee

家庭旅遊
喜歡：整潔度、設施服務和住宿環境和硬體
Overall very comfortable
於 2024 年 3 月住了 1 晚

8/10 不錯哦

Manbir

家庭旅遊
Okay to stay but quilt was very small not enough for 2 person. Warm water not coming with slow water flow. Odd small on the floor looks like dust bin kept there.
於 2024 年 3 月住了 1 晚

8/10 不錯哦

Gan

喜歡：整潔度
於 2024 年 3 月住了 1 晚

8/10 不錯哦

TZE PHENG THOMAS

家庭旅遊
喜歡：整潔度、設施服務和住宿環境和硬體
Nice view, spacious, clean
於 2024 年 2 月住了 1 晚
Sharina 於 2024年3月5日回覆
Thank you

10/10 有夠讚

JONGSANG

於 2024 年 1 月住了 10 晚
Sharina 於 2024年3月5日回覆
Thank you.

4/10 不太好

Kiat Guan

於 2024 年 2 月住了 1 晚

8/10 不錯哦

Jordain

家庭旅遊
喜歡：整潔度、設施服務和住宿環境和硬體
The overall cleanliness was good for this property. Communication with lease agent was responsive and attentive. Checking in and out was a breeze.
於 2023 年 12 月住了 2 晚
Sharina 於 2023年12月26日回覆
Thank you for the feedback.

10/10 有夠讚

SIEWLEE

於 2023 年 12 月住了 1 晚
Sharina 於 2023年12月26日回覆
Thank you.

10/10 有夠讚

Li Chin

於 2023 年 12 月住了 1 晚
Sharina 於 2024年1月27日回覆
Thank you

10/10 有夠讚

Mary

於 2023 年 11 月住了 1 晚
Sharina 於 2023年12月26日回覆
Thank you.

8/10 不錯哦

Poh Hwee

於 2023 年 11 月住了 1 晚
Sharina 於 2023年12月26日回覆
Thank you

4/10 不太好

SG

不喜歡：整潔度和住宿環境和硬體
於 2023 年 11 月住了 2 晚
Sharina 於 2023年11月18日回覆
Please elaborate about your experience with us so that we may improve our services.Thank you

8/10 不錯哦

Toh，Tampines

喜歡：整潔度和住宿環境和硬體
於 2023 年 11 月住了 1 晚
Sharina 於 2023年11月15日回覆
Thank you

8/10 不錯哦

Quek Yang

喜歡：整潔度和住宿環境和硬體
於 2023 年 11 月住了 1 晚
Sharina 於 2023年11月15日回覆
Thank you

8/10 不錯哦

KIM HUA

於 2023 年 11 月住了 1 晚
Sharina 於 2023年11月4日回覆
Thank you

8/10 不錯哦

Edward

情侶出遊
喜歡：整潔度、設施服務和住宿環境和硬體
not bad place
Sharina 於 2023年11月1日回覆
Thank you.

6/10 一般般

KIM HUA

於 2023 年 9 月住了 1 晚
Sharina 於 2023年10月13日回覆
Thank you.

8/10 不錯哦

??

於 2023 年 7 月住了 1 晚
Sharina 於 2023年8月14日回覆
Thank you for the review.

2/10 很糟糕

??

於 2023 年 7 月住了 1 晚
Sharina 於 2023年8月14日回覆
Dear guest,We would appreciate if you could share your feedback with us for a poor review rating. Thank you.

6/10 一般般

Brian

於 2023 年 7 月住了 2 晚
Sharina 於 2023年7月25日回覆
Noted with thanks.

4/10 不太好

Wei Hong，Singapore

喜歡：設施服務和住宿環境和硬體
不喜歡：整潔度
Everything is good except for the fact there are a few roaches when we walk in the room
於 2023 年 6 月住了 1 晚
Sharina 於 2023年6月26日回覆
Thank you for the feedback. We have now managed to resolve the cockroach issue.

10/10 有夠讚

shakerah

喜歡：整潔度、設施服務和住宿環境和硬體
於 2023 年 6 月住了 1 晚
Sharina 於 2023年6月26日回覆
Thank you

4/10 不太好

Sim

不喜歡：整潔度和住宿環境和硬體
The house is very dusty and we need to wash the utilities before use. The vacuum cleaner also very dirty. Will not come back to stay in this unit again.
於 2023 年 4 月住了 2 晚
Sharina 於 2023年6月26日回覆
Sorry that your stay was not satisfactory.

4/10 不太好

Karen，Jurong West

情侶出遊
不喜歡：設施服務和住宿環境和硬體
The room was very smelly, the mattress was not in good condition, can feel the metal spring when laying on bed
於 2023 年 4 月住了 2 晚
Sharina 於 2023年5月3日回覆
We apologise for your unpleasant experience with us. We will look into these issues urgently. Thank you for your feedback.

10/10 有夠讚

Didier

商務旅客
喜歡：整潔度和客房舒適度
would be nicer if 2:00pm check in
於 2023 年 4 月住了 2 晚
Sharina 於 2023年6月26日回覆
Thank you for the feedback

10/10 有夠讚

Lei Abel，Singapore

團體旅遊
喜歡：整潔度、設施服務和住宿環境和硬體
Host was kind and Prom in replying. The house is clean and it located beside the KSL shopping mall.
Sharina 於 2023年5月3日回覆
Many thanks for your review.

8/10 不錯哦

Chee Ping，Singapore

家庭旅遊
喜歡：整潔度、設施服務和住宿環境和硬體
This property has been well kept and maintained, and communication is great between the owner and the guest. The floor is too “slippery” presumably after the waxing and it’s a hazard concern. Other then that all is good
於 2023 年 4 月住了 1 晚

8/10 不錯哦

Dave

家庭旅遊
喜歡：整潔度、設施服務和住宿環境和硬體
The customer service and housekeeping are excellent. Good level of cleanliness.
於 2023 年 4 月住了 4 晚
Sharina 於 2023年5月3日回覆
Thank you for the review.

4/10 不太好

Agnes

Smell in room
There is a strong smell in Room 3315 n hv informed their cleaner about it after checking out. Not sure if action has been taken. The quilt is thin and not thick enough. There are 2 queen beds. The lower one is not so comfortable. Other than these, the only thing I find good is the washing machine that we can use to wash our clothes and the view is awesome
於 2023 年 3 月住了 1 晚

8/10 不錯哦

Tan

於 2023 年 3 月住了 2 晚
Sharina 於 2023年3月23日回覆
Thank you

10/10 有夠讚

Ong

於 2023 年 3 月住了 1 晚
Sharina 於 2023年3月23日回覆
Thank you

8/10 不錯哦

Chiew Mei May

於 2023 年 1 月住了 1 晚
Sharina 於 2023年2月18日回覆
Thank you

10/10 有夠讚

Ho

家庭旅遊
喜歡：整潔度和客房舒適度
Best experience
It was amazing with the good service from the staff Sharina and Eka
於 2022 年 12 月住了 2 晚
Sharina 於 2022年12月26日回覆
Thank you

10/10 有夠讚

Susie

家庭旅遊
喜歡：整潔度、設施服務和住宿環境和硬體
2 queen size bed
Sharina 於 2023年1月16日回覆
Thank you.

2/10 很糟糕

KOON HOWE

不喜歡：整潔度、設施服務和住宿環境和硬體
You just wanna check out immediately after checking in!
於 2022 年 12 月住了 1 晚
Sharina 於 2022年12月14日回覆
Please let usnknow what happened so that we can improve our service.

8/10 不錯哦

真實旅客

家庭旅遊
喜歡：整潔度和客房舒適度
Good Spacious Room
The process from booking to checking in and out are clear. The apartment is clean, well maintened and spacious. KSL mall is just located next door, and location is great. Overall, the stay was acceptable and will consider staying again.
於 2022 年 12 月住了 1 晚
Sharina 於 2022年12月10日回覆
Thank you

10/10 有夠讚

Ming Hui

家庭旅遊
喜歡：整潔度、設施服務和住宿環境和硬體
We love the Iron-man theme for the unit, the only bad thing is there an unit got people singing during late night.
Sharina 於 2022年11月7日回覆
Thank you. Sorry abt the noise. There's not much we can do about this.

8/10 不錯哦

Rosemalina

於 2022 年 10 月住了 1 晚
Sharina 於 2022年11月7日回覆
Thank you

4/10 不太好

Lai

家庭旅遊
喜歡：整潔度
不喜歡：客房舒適度
Unpleasant worn out aircon & unwelcome spirit.
Book a 3D2N stay owner unreachable via whatapps. All through hotel.com email. 1st Night was really terrible, Air-con keep making noise, aircon compressor next to your bed side so loud keep on/off. What worst are it unclean/spirits keep disturbing ** open & close cupboard sound in the warobe, prayers sound can be heard in the midnight hours.. My whole family didn't sleep well the whole night. The door unit outside lighting fickle non-stop. So unpleasant to the eyes as well the ambient. 2nd night stay no choice on the living room light to sleep. In the wee hours 4-5am aircon auto switch off, make us awake. As you by now we are very aware, we are not welcome to stay by the unknown unclean spirit.
於 2022 年 9 月住了 2 晚
Sharina 於 2022年10月11日回覆
Dear guests,We have tried contacting you several times using the number that you have provided on Expedia. However it was always unreachable. Hence we resorted to leaving messages on Expedia message box which I believe you have seen since you were able to get the access cards for self check-in.We have never encountered a negative review for this studio ever. You are the first guest. Furthermore to say there are spirits is stretching a bit too far.Everything was working fine as we checked all equipments and appliances before every arrival.You have failed to respond to our messages during your 2 nights stay. Even when you checked out it would have been nice to inform us instead of trying to guess where are you.

10/10 有夠讚

Norashidah

家庭旅遊
喜歡：整潔度和客房舒適度
Shopping trip to Jb
Has always doubted staying in apartments BUT this apartment was so comfortable, clean & felt right at home! And the view! The host was easily reachable & friendly. KSL mall is right next door & accessible from d apartment bldg so expect lots of shopping & food! Lots of eateries outside the bldg too! Will definitely return & highly recommend!
於 2022 年 9 月住了 2 晚
Sharina 於 2022年9月19日回覆
Thank you for the great review!

6/10 一般般

AMBERLYNN Kusuma

家庭旅遊
It is a service appartment.
於 2022 年 9 月住了 1 晚

10/10 有夠讚

Eng

於 2022 年 9 月住了 1 晚
Sharina 於 2022年9月13日回覆
Thank you so much for the great review.

10/10 有夠讚

Abdul Rasyid

喜歡：整潔度、設施服務和住宿環境和硬體
The location is on top of KSL mall which is very convenient, parking also given
於 2022 年 8 月住了 1 晚
Sharina 於 2022年8月28日回覆
Thank you!

4/10 不太好

Chew

於 2022 年 8 月住了 2 晚
Sharina 於 2022年9月6日回覆
Hi, please let us know what issues that you faced during your stay with us. We try to address all issues to the best of our ability.

10/10 有夠讚

Nina

於 2022 年 8 月住了 1 晚
Sharina 於 2022年8月28日回覆
Thank you

2/10 很糟糕

Rico

於 2022 年 8 月住了 2 晚
Sharina 於 2022年9月6日回覆
Hi, please let us know what issues that you faced during your stay with us. We try to address all issues to the best of our ability.

8/10 不錯哦

sundar

家庭旅遊
喜歡：整潔度、設施服務和住宿環境和硬體
Didn't get proper info on how check in
於 2022 年 7 月住了 1 晚
Sharina 於 2022年9月6日回覆
Our apologies for our inefficiency here. We are addressing this issue right now. Hope to welcome you back in the near future.