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G5 Hotel & Serviced Apartment

3.0 star property
Hotel with a 24-hour front desk, near KSL City Mall

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Photo gallery for G5 Hotel & Serviced Apartment

Restaurant
Interior
Lobby
Lobby
Lobby

Reviews

7.2 out of 10
Good

Popular amenities

  • Housekeeping
  • Laundry
  • 24/7 front desk
  • Air conditioning
  • Business services

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Deluxe Twin Room

1 bedroom, minibar, in-room safe, desk

Deluxe Twin Room

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Bidet
Hair dryer
Private bathroom
Electric kettle
  • 9.84 Ping (33 square meters)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room

1 bedroom, minibar, in-room safe, desk

Deluxe Double Room

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Bidet
Hair dryer
Private bathroom
Electric kettle
  • 9.84 Ping (33 square meters)
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Quadruple Room

Family Quadruple Room | 1 bedroom, minibar, in-room safe, desk

Family Quadruple Room

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Bidet
Hair dryer
Private bathroom
Electric kettle
  • 12.65 Ping (42 square meters)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room

1 bedroom, minibar, in-room safe, desk

Superior Room

Highlights

Air conditioning
LCD TV
Separate bedroom
Bidet
Hair dryer
Private bathroom
Electric kettle
Minibar
  • 9.84 Ping (33 square meters)
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | 1 bedroom, minibar, in-room safe, desk

Apartment, 2 Bedrooms

Highlights

Air conditioning
Full-sized refrigerator/freezer
LCD TV
2 bedrooms
2 bathrooms
Private bathroom
Hair dryer
Bidet
  • 19.67 Ping (65 square meters)
  • Sleeps 4
  • 4 Twin Beds

View all photos for Family Triple Room

Family Triple Room | 1 bedroom, minibar, in-room safe, desk

Family Triple Room

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Bidet
Hair dryer
Private bathroom
Electric kettle
  • 12.65 Ping (42 square meters)
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Family Triple Room

1 bedroom, minibar, in-room safe, desk

Family Triple Room

  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Superior No Window

1 bedroom, minibar, in-room safe, desk

Superior No Window

  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe Twin Room

1 bedroom, minibar, in-room safe, desk

Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Quadruple Room

1 bedroom, minibar, in-room safe, desk

Family Quadruple Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Two Bedrooms Apartment

1 bedroom, minibar, in-room safe, desk

Two Bedrooms Apartment

  • Sleeps 4
  • 4 Twin Beds

View all photos for Deluxe Queen Room

1 bedroom, minibar, in-room safe, desk

Deluxe Queen Room

  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
G-01, Bangunan Duta Impian, No 14, Jalan Dato Abdullah Tahir, Johor Bahru, Johor, 80050

What's nearby

  • Plaza Pelangi - 7 min walk - 0.6 km
  • KSL City Mall - 12 min walk - 1.0 km
  • Johor Bahru Customs, Immigration, and Quarantine Complex - 2 min drive - 1.9 km
  • Komtar JBCC - 2 min drive - 2.3 km
  • Johor Bahru City Square - 2 min drive - 2.3 km

Getting around

  • JB Sentral - 6 min drive
  • Kranji Station - 8 min drive
  • Seletar Airport (XSP) - 33 min drive

Restaurants

  • ‪Banafee Village - ‬1 min walk
  • ‪Kampung Carabao Thai Restaurant - ‬1 min walk
  • ‪Warung Tomyam SA - ‬4 min walk
  • ‪Chok Dee Thai Food - ‬3 min walk
  • ‪Xiao Long Xing Jiang Hu 小龍行江湖 - ‬5 min walk

About this property

G5 Hotel & Serviced Apartment

Hotel near KSL City Mall
Located close to Komtar JBCC and Johor Bahru City Square, G5 Hotel & Serviced Apartment provides dry cleaning/laundry services and a business center.
Other perks at this hotel include:
  • Express check-in, tour/ticket assistance, and free newspapers
  • A 24-hour front desk, a front-desk safe, and luggage storage
  • Concierge services
Room features
All 64 rooms offer comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like safes and minibars.
Extra amenities include:
  • Bathrooms with showers and bidets
  • 32-inch LCD TVs with cable channels
  • Electric kettles, daily housekeeping, and desks

Languages

Chinese (Mandarin), English, Malay

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Property amenities

Parking and transportation

  • Limited onsite parking (max 1 space per unit)

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center

Accessibility

  • No elevator

More

  • 4 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 60 per day
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 200.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: MYR 60 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators

Property is also known as

G5 Hotel Services Apartment Johor Bahru
G5 Hotel Services Apartment
G5 Services Apartment Johor Bahru
G5 Services Apartment
G5 & Serviced Johor Bahru
G5 Hotel Services Apartment
G5 Hotel & Serviced Apartment Hotel
G5 Hotel & Serviced Apartment Johor Bahru
G5 Hotel & Serviced Apartment Hotel Johor Bahru

Frequently asked questions

Is G5 Hotel & Serviced Apartment pet-friendly?

No, pets are not allowed at this property.

How much is parking at G5 Hotel & Serviced Apartment?

Limited spots are available.

What time is check-in at G5 Hotel & Serviced Apartment?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at G5 Hotel & Serviced Apartment?

Check-out is at noon.

Where is G5 Hotel & Serviced Apartment located?

Located in Central District, this hotel is within 2 mi (3 km) of KSL City Mall, Komtar JBCC, and Johor Bahru City Square. AEON Tebrau City and Night Safari are also within 9 mi (15 km).

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G5 Hotel & Serviced Apartment Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 29 out of 140 reviews
Rating 8 - Good. 57 out of 140 reviews
Rating 6 - Okay. 29 out of 140 reviews
Rating 4 - Poor. 12 out of 140 reviews
Rating 2 - Terrible. 13 out of 140 reviews

7.0/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

7.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome stay

Staff was very helpful and got free parking
Stayed 1 night in Mar 2025

8/10 Good

SiMin

Liked: Cleanliness, staff & service, property conditions & facilities
very convenient to variety of dining options.
Stayed 2 nights in Jun 2023

2/10 Terrible

Byoung Kook

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Because SG authority doesn't allow me to go to Malaysia, so I requested cancellation. But hotel rejected
Stayed 3 nights in Mar 2025

6/10 Okay

Nicholas

Basic hotel not special

Average hotel nothing special , for the price you’re paying you cant complaint . Would not pay anything more than 40$ for this place.
Stayed 1 night in Dec 2024

8/10 Good

ramsey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nearby f&b options are excellent. also, foot refexology & massage services are nearby.
Stayed 1 night in Dec 2023

6/10 Okay

Kumari

Liked: Staff & service
I recently stayed at your hotel and had an overall pleasant experience. However, I noticed a couple of issues that could use improvement. There was an unpleasant smell that occurred intermittently, which was quite off-putting. Additionally, the coffee creamer provided was unusually hard and not usable. Addressing these concerns would definitely enhance the overall guest experience. Thank you for considering this feedback.
Stayed 1 night in Apr 2025

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice room . Big comfortable beds . Good bathroom with lots of free things . Location great for food and shopping . Highly recommended
Stayed 1 night in Mar 2024

4/10 Poor

Muhammad Zulfadli

Liked: Staff & service
No doubt, the staff were really warm and friendly. Check-in was easy and a breeze with collection of security deposit. However, I was truly shocked when the room type booked is what seemed to be a sub basement unit of the hotel. Superior room, a first time for me to walk out of the lobby down to a lower level. Sewage smell at the corridor, in the toilet was inevitable. Price wasn’t the lowest of Johor Bahru but I didn’t expect it. Air conditioning worked but because of the odd room layout, you barely feel the cold air from the bed. No windows, no clock, just a TV. Definitely first and the last for me.
Stayed 1 night in May 2025

8/10 Good

Muhammad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms is very clean and good condition 👍
Stayed 1 night in Aug 2022

10/10 Excellent

Tan Siu Ee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really like the service provided as they were able to let us check-in on time. The bed is super comfy and I felt asleep really fast, even though I'm someone who have a hard time falling asleep in a new environment.
Stayed 1 night in Apr 2023

8/10 Good

Choo

Liked: Cleanliness, staff & service
Stayed 4 nights. First of all I booked this hotel for it's proximity to many food options and good location. However, there are a few defects in the room which I like to highlight here. Firstly, the safe is not working on once I checked in, secondly the dressing table chair is dislodged and it is a safety hazard. Lastly the water basin is leaking but still manageable. Not being picky for the price paide but might be a major issue to picky travellers.
Stayed 4 nights in Dec 2024

8/10 Good

kitting

Liked: Staff & service, room comfort
overall is clean, furniture old, pricey compared to the condition of the room.
Stayed 1 night in Dec 2022

4/10 Poor

Imran

Liked: Amenities
If you drive, make sure you ask where exactly to park your vehicle, or else they clamp even though there is no "Clamp-Zone" at all the parking lots around the vicinity.
Stayed 4 nights in Jun 2024

10/10 Excellent

CHENG

Liked: Staff & service, property conditions & facilities, room comfort

Overall a good stay

been couple of times staying at this place, very near to Sg. easy to find & space for parking. staff is friendly & can speak proper English, quick check in. Room is quite spacious, air-con working well with hot shower. Bed is comfy and there are a handful of wall plugs for 3-pin adaptors. Place is consider quiet & good for a short stay. There are eatery, food courts & Lok Lok trunks just outside the hotel. Overall a good stay
Stayed 1 night in Jul 2022

10/10 Excellent

Jin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable

Great stay kinda far walking distant to KSL about 30 min by grab is $5.There is food around door step.Nice place spacious and clean except tv by signal nothing to complain will recommend.
Stayed 1 night in Aug 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

G5 Hotel

The stay was fine, but the hotel internet is not too reliable. I have 3 devices and only 1 device was able to log in after many failed attempts, and when it did log in the signal strength is 2 bar maximum.
Stayed 1 night in Jun 2024

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

G5

Hotel doesn't accept credit card as deposit. Quite a turn off for this. Luckily they are willing to accept $100RM instead of $200RM for deposit. It gets a bit noisy in the middle of the night as the area is known for its nightlife.
Stayed 1 night in Oct 2024

6/10 Okay

MONG LING

toilet is taller than room quite special.
Stayed 1 night in Sep 2023

8/10 Good

Quek

Liked: Staff & service
There’s stain on the pillow
Stayed 1 night in Jun 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will not returned.

Bedsheet and blanket are with stain. Carpet got a red big patches. Stay just right behind receptionist which is leavel 2 and level 1 is carpark. Disappointed with overall stay.
Stayed 1 night in Jun 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dirty room.

The room is damn dirty. Never even clean the room. Yucky..
Stayed 1 night in Jun 2022

2/10 Terrible

Rouhollah

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked this hotel by mistake and immediately called Expedia to cancel. They called the hotel and they said this is a non-refundable booking and we can not do anything! I would guess other customer services are similarly terrible.
Stayed 3 nights in Apr 2023

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

one of the worst hotel i ever stay at JB

-room does not have wifi -room was in a very bad condition and dirty there was plaster laying around at the tables. -dining table with lots of stains. -aircon was not cold, ask for assistance hotel send ksl technician over. -hot water piping damage, as per technician they will ask Front Desk to do a room change, but this was an empty promise came back and check with Front Desk they pretend nothing can be done and they are full booked. -inform Front Desk for clean up room not done then inform us back like we own them -horrible service ever -no wifi for service apartment -does not deserve the rates of SGD 100++ a night
Stayed 2 nights in Jun 2022

6/10 Okay

Verified traveler

Stayed 3 nights in Dec 2024

2/10 Terrible

LIANGZHU

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Noisy in morning, disturbing my sleeping
Stayed 1 night in Dec 2024