Find hotels in Jefferson Park, Newport News

"Much older than the photos make it look. Shower barely worked. We paid for a suite with a pull out bed but was told it wasn’t available when we checked in. Front desk clerk didn’t care one bit. However, the breakfast was great and housekeeping staff was very nice. "

"I really wanted to love this place, and there are definitely some positives, but unfortunately, a few key issues impacted our stay. The property itself is beautiful, with a lot of historic charm, and it’s impressively clean for its age. That said, our experience fell short in several areas. We were in town for a funeral and arrived very late, only to be woken up at 7:30 a.m. by loud roofing work directly above us. At no point during booking or during check-in were we informed that construction would be taking place. Even more frustrating, the roofing continued early into the weekend as well, leaving us with no opportunity to rest. We contacted the front desk to ask how long the work would continue and to request a solution, but never received a follow-up from a manager. Housekeeping was also inconsistent. They came in to remove trash but did not make the bed or clean the room. I had also asked the front desk to replace an empty body wash, but it was never taken care of, I ended up handling it myself. Additionally, the ironing board cover was worn, and the iron had residue on it, making it unusable. For $300 per night, I expected a much smoother and more attentive experience."

"Room smelled bad but bed was comfortable. Breakfast was less than average."

"Casino wasn't too far away which we enjoy going to. Also, they have some good restaurants near by on high street. This is always our favorite hotel to stay at. "

"My son enjoy it "

"Convenient to highway, great options for eating nearby, ample parking, and close to shopping. Hotel had nice pool. Lobby was large with plenty of space for hanging our with a group. The outdoor space was exceptional with large firepit and lots of seating. Rooms were larger than expected (bigger than Springhill Suites). Hotel recently opened and it's super clean with nice finishes. I appreciated that rooms had extra pillows and blankets so we didn't even have to ask. "

"It's a nice hotel, clean, quiet but what makes it shine are the staff. We didn't have a single interaction that wasn't really, really pleasant. "

"Conveniently located to cruise port parking. Hotel has a nice little restaurant and bar for dinner and breakfast which are sufficient to fill most people’s needs. The staff was amazing so helpful."

"Quick and easy "