J W 詹姆斯公園 (LFT) 附近飯店 | 熱門住宿限時優惠 NT$1,579 起

「Hotel was excellent」

「So so」

「The staff was rude」

「Staff was extremely polite, kind, and helpful. 11/10 customer service on his part.」

「Hotel was great! Room was great! Service was very great!」

「Bed bugs, awful, disgusting!!! Never come back」

「Great staff. Hotel was clean enough until, I got to the room. Bugs.. dirty microwave. . Coffee pot was broken so I called for another one.. they brought me a mixed match coffee pot that would not fit together nor would it hold water... After implying it was operator error.. so I brought it to them & got a good laugh watching him try to make the pieces fit.. the door keys are only valid for 24 hours. The bathroom amenities area had not cleaned and properly reached on instead they were lining the...

「I actually want a refund my towels and rags were stained, roaches in the bathroom just overall too expensive for the condition I’m still waiting for contact from Expedia about my cancellation」

「Nothing I liked nothing.... THEY NEED TO SHUT THIS PLACE DOWN!!!」

「Terrible Customer Service – Will Not Return ​I accidentally left my USB charger in the room and called to check if housekeeping had recovered it. The representative, Mike, was incredibly nonchalant and dismissive. Rather than checking on my missing item, he bizarrely started questioning me about an ice bucket. The lack of professionalism and care was shocking. I am furious with how I was treated and will absolutely never stay here again."」

「It was cool」

「Place... I am still trying to figure out how they are still open. My ac was acting up and I told them about it they was going to leave a note for someone to come fix the next morning... nobody came. The ceiling leak on the floor and the bed. The place was disgusting.」

「The house is cute but tucked between two rundown homes and in a very sketchy, unsafe part of town. It was not safe for my family and we did not stay.」