They didn't have towels or tissue. They the air conditioner broke. We were hot
LaShantego
於 2025 年 5 月住了 2 晚
2/10 很糟糕
Alex
親子旅遊
2025 年 5 月 5 日
喜歡:設施服務
The adjacent area is unique. The customer service and communication was lacking for whatever reason this time around
Alex
於 2025 年 5 月住了 2 晚
2/10 很糟糕
Mary Ellen
家庭旅遊
2025 年 4 月 29 日
不喜歡:住宿環境和硬體
The lobby LOOKED beautiful but the first floor smells like cat urine in spite of the air freshener spraying at the front desk. Remodeling signs are everywhere which gives them the excuse to avoid vacuuming ANYWHERE. Floor 4 is half done and only 1 of 2 elevators goes there. Floors 1-3 are VERY dirty, and our 3rd floor room was no better. The manager came up and vacuumed for us saying it should have been done before we arrived, but she missed major chunks of ick so I had to do that myself. The curtains were in tatters, wallpaper pulling away from the wall, and the smell was NOT nice! The front desk staff was extremely unhelpful and I would have moved to a tent in a campground if one had been available. I'm so defeated since this hotel ranked highest in Lafayette, LA.
Mary Ellen
於 2025 年 4 月住了 1 晚
10/10 有夠讚
Jessica
2025 年 4 月 27 日
Jessica
於 2025 年 4 月住了 1 晚
6/10 一般般
Daniel
2025 年 4 月 26 日
Daniel
於 2025 年 3 月住了 2 晚
10/10 有夠讚
Amy
親子旅遊
2025 年 4 月 23 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Best hotel I’ve ever stayed at. Super nice and clean updates rooms
Amy
於 2025 年 4 月住了 1 晚
2/10 很糟糕
Marian,Harvey
家庭旅遊
2025 年 4 月 21 日
喜歡:整潔度、設施服務和住宿環境和硬體
不喜歡:員工素質
There was a taco and beer party with loud music. When 10pm came around. I called the front desk and asked when would the party end. It went on for hours. I called a second time and I was placed on hold so, I attempted to fall asleep and at 1pm the talking and laughing went to another level so I called and they said they could not ask them to go to there rooms. I replied either you do or I will call someone else who will. About 30 minutes later the noise stopped. I don’t sleep well at all. Driving home was difficult. I could barely keep my eyes open. This room was over $200 per night. I will contact the corporate office and ask for a refund. What a horrible stay.
Marian
於 2025 年 4 月住了 1 晚
6/10 一般般
Lacey,West Chicago
家庭旅遊, 親子旅遊
2025 年 4 月 20 日
喜歡:員工素質
There were a number of things in our suite that were broken or in poor condition. The dishwasher wasn’t screwed in and fell forward when opened. One of the toilet seats was broken. Two of our three television remotes did not work. The furniture was worn, but the beds were comfortable. The hotel was being renovated while we were there and so the hallways were often dirty and hot. The breakfast was good though, and we had the pool to ourselves and it was nice. The staff was lovely.
Lacey
於 2025 年 4 月住了 2 晚
8/10 不錯哦
Janine
家庭旅遊
2025 年 4 月 18 日
喜歡:整潔度、員工素質和設施服務
Staff was extremely friendly. Room was really huge and clean. Cable TV did not have a lot of choices but did have cc. New TV which is a blessing!
Janine
於 2025 年 4 月住了 3 晚
2/10 很糟糕
Omolara
2025 年 4 月 5 日
不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Omolara
於 2025 年 3 月住了 3 晚
10/10 有夠讚
John
商務旅客
2025 年 4 月 3 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
John
於 2025 年 3 月住了 3 晚
6/10 一般般
Deborah
家庭旅遊
2025 年 4 月 1 日
喜歡:員工素質
Deborah
於 2025 年 3 月住了 2 晚
6/10 一般般
Kim
2025 年 3 月 31 日
喜歡:整潔度和住宿環境和硬體
不喜歡:員工素質
The staff wasn’t friendly AT ALL.
Kim
於 2025 年 3 月住了 2 晚
6/10 一般般
Ashley
家庭旅遊
2025 年 3 月 31 日
喜歡:員工素質
不喜歡:整潔度、住宿環境和硬體和客房舒適度
Dusty
The hotel may be going through some construction because it was so dusty inside. Our sink had a goant crack through it and the beds are hard. It does have a free 240V EV charge port but you have to bring your own charger
Ashley
於 2025 年 3 月住了 1 晚
6/10 一般般
Jamie
家庭旅遊
2025 年 3 月 31 日
喜歡:員工素質
The floor we stayed on was so hot in the hallway and it smelt funny. The outlets in the room didn’t work well and the coffee pot didn’t work
Jamie
於 2025 年 3 月住了 1 晚
10/10 有夠讚
Giovanna
家庭旅遊
2025 年 3 月 30 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Hotel is under renovations but it was still super nice! Check in was quick and easy. Room was amazing. We had gotten the king size suite. Only thing was the shower head needed to be replaced. There wasn't much water pressure. Shayne O. Who works there was amazing! He went above and beyond for hotel guests. Really liked that they offered an area shuttle. Would definitely stay again.