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Wonderful stay at Ryokan Kikuya. It's picturesque, with the stream running through it. Impeccable service, attentive yet discreet. Situated at the heart of Shuzenji Onsen town, one can go on short or long walks with interesting sites to visit.

I have stayed in many luxury 5 star hotels, but this place get 10 stars, comfort and service beyond anything you can imagine. Big thank you to the owners for fantastic hospitality!

Excellent service. Not only was the stay memorable for us but the hotel staff exceeded expectations. When Uber blew it on a timed taxi hailing, they shuttled us up to the station to make our train - off schedule. Great service! The buffet is also awesome and rooms are so sweet! Views are excellent and the location is at the heart of the beachfront. Pretty great spot to experience Atami.

It was AMAZING! My friend and I stayed for one night and it was the highlight of our entire trip in Japan. The food was incredible, the staff were extremely nice and helpful and attentive. And of course the onsens were immaculate. Everything was top tier, would highly recommend this for anyone looking for a classic Japanese experience but with modern comforts and breathtaking views!!

Easily one of the best hotels I've every stayed at. The staff is courteous, helpful, and very professional. Despite its age, the hotel does not feel old or worn out - I was pleasantly surprised by how well maintained, clean, and neat everything was. The rooms were generously spacious, offered an amazing view of Mt. Fuji in the early morning, and a wonderful view of the bay at night. The hotel's French restaurant was absolutely fabulous and each meal was a delight. The breakfast buffet was...

As soon as we got off the bus, the very nice and attentive staff met up with us at the stop and began checking us in and welcoming us with some delicious tea. We were promptly led to choose a traditional robe robe/yakata and led to our rooms after the tea. The rooms are very well kept and was spacious. The ocean view we had was beautiful. We were fortunate to get a room with a private onsen outdoor bath. It was very refreshing and relaxing. Definitely would recommend anyone or group visiting...

Beautiful property with pool and garden. Staff was kind. Room was spacious and clean with private indoor and outdoor bath. Amazing stay overall. Highly recommend. We will be back again in the future.

Beautiful property - absolutely breathtaking from the moment you arrive. The staff were super nice and helpful. David who works at the tea bar is also lovely. Amenities are great here and the rooms are spacious, clean and comfortable. We never wanted to leave. We got the forest room and it was so nice to wake up to. The public bath was also super clean and nice. Our skin felt great afterwards. Would highly recommend the dinner and breakfast there also. It was a big meal but so delicious.

Absolutely excellent facilty. Super hospitable staff.

My only complaint is that I didn't stay there longer. The area and hotel are so calm and peaceful, and the beach views are unbelievable. Definitely recommend for those hoping to get off the beaten path. I'd recommend two nights so you get really get a chance to relax and take advantage of the baths, pool, and beach.

Wonderful place to stay and visit. Food is so Good and staff were all accomodating and helpful.

A perfect location to end my Japan trip. Hotel is right on the beach. Every rooms are either face the ocean or Mountain View. And the room was very spacious.

This hotel is very new, clean and stylish. The car park is very spacious. Though it is just next to the station, as it is at Numazu north exit, there are not many restaurants or shopping area. You need to walk 1.2km to cross the rail in order to reach the south exit side.