「The check-in experience was a bit troublesome. I arrived late at night, the front desk assigned me the wrong room, which required me to go back and forth to update my key card. After I was unable to open the door again, a staff member accompanied me upstairs and opened the room and then we found this one was already occupied. I hope this didn’t alarm the guest inside. The room I was finally assigned had stained sheet.
Other than these issues, everything else was fine. I hope the hotel can...
「Room was really old and dirty, I was traveling with kids and at 8pm someone started nocking on the wall because my son was running around the room. The ice machine was not working.」
「The manager on the evening shift when I checked in was rude and just grumpy! She asked me to wait because she and another woman was busy talking about another staff member not doing a good job. She needs a lesson on customer service with a smile! It was rude of her to ask me to wait to be checked in while she was dealing with a staff issue infront of me. The toilet seat was wiggly I almost feel off! The shower allowed water to go all over the bathroom. I wouldn’t ever stay here again.」
改變心意預訂可以免費取消的飯店
精挑細選搜尋全球約 100 萬間旅宿
