H10 Hoteles Hispaniola hotels

"Ver"

"lovely experience here, we’ve been to majestic resorts multiple times and will always be charmed back in. wendi cruz took care of us our entire trip and made things very accessible for my grandparents. she helped us surprise my mom for her birthday with a cake, flowers, and balloons. can’t wait to go back and see her again!"

"Well kept though bedrooms were lacking blankets."

"I would recommend avoiding the buffet seafood, as it was not very fresh. The meat options were acceptable. I do not recommend the Mexican restaurant. I highly recommend Bavaro Coffee, and the French restaurant was very good, especially the desserts. The Mediterranean restaurant was not recommended. However, the restaurant next door to the Mediterranean restaurant is highly recommended due to its high-quality steak. Additionally, we experienced an issue one morning when there was no water in our hotel room."

"I’ve been to DR several times and this was the first time I stayed at this resort with my son for my niece’s birthday. The experience was terrible. We arrived to the resort early; at the time early check in was not an option which was fine. However, my sister wasn’t able to get into her room till way after the scheduled check in time. We came from NY with a small cake after calling to see if that was ok. The concierge on the phone let us know it was okay to bring the cake and that they would store it for us till it was needed. That was a lie! We got there and they gave us the run around until the cake finally melted and fell over which at that time they let my us know they don’t usually hold cakes because they sell their own. After that, they made us sign a waver and said they would keep the cake. In addition to that after checking in, you are told to go to guest services to let them know you have a birthday so that they can set up a character call for the birthday child and arrange for a birthday banner and cupcake to be delivered to the room. None of those things happened on my niece’s birthday until I finally raised hell and asked to speak to a manager. It all took place post convo with the manager towards the end of the day. To add onto the list of problems that occurred, they give you the run around when it comes to booking dinner reservations. There is no communication between all the staff that work there & even worst a lot of the staff are unfriendly. 0/10 recommend."

"The pool was enjoyable, friendly and lovely staff and excellent Air conditioning.. about the room was good condition except the bathroom doors and the pillows were very uncomfortable."

"Very clean facility, a lot of options for pools, amazing beach area Activities can be better — kids club need some improvements as well. Staff are friendly, for the most part Food is ok"

"Loved everything about it!"

"The resort has everything. Casino, bowling, activities, 7-8 dining spots, etc and the staff's great."