「First impressions when i parked up and looked at the building was that it looked tired and in need of some tlc, when entering the reception area it was immaculately clean and bright with welcoming friendly helpful staff. Walking to my room i was impressed by the dining area and bar. My room was spotless and very comfortable with the best blackout curtains. Very impressed with the room but a personal preference would have been to be on the first floor. All the staff were excellent and the...
「Instructions for arrival and departure were clear and correct. The room was spotlessly
Clean. Little extras were left for us to enjoy. Very well located for the town along the river.」
「Best thing about property was they had a car park, which was £5. The decor was a bit tired. The bed was too hard for us and my son in another room said his bed was hard
too. The room was okay as we had a standard room. They don't have breakfast offered, but plenty of cafes to get breakfast. We were allowed to leave car in car park until 1pm.」
「We had the best stay! Our room was lovely and cosy and the property itself has been beautifully renovated. Breakfast each morning was wonderful and we very much look forward to staying here again.」
「Would have been a 5 star review but I asked the first night if staff could kindly remind other residents to move away from the front steps of the building whilst smoking kate at night as it comes into the bedroom window.
Second night I had to ask 3 different gentlemen to please move away as their smoke was keeping me awake and affecting my asthma. Two were very apologetic and moved but the 3rd I got abuse from and it was not nice😞.」
「Have to say the staff were good and very helpful and I have no problem with anyone working at the hotel. The atmosphere within the bar area was quite poor and the tv remote was broken so couldn’t watch sports.
The main issue I had with the hotel was the music piped in through the obviously knackered speakers which as so distorted it was painful to listen too. We actually had to ask the breakfast staff to turn it down and they agreed it was terrible. Until this is resolved I can’t see myself...
「Crazy tight parking, witnessed one lady crawling through the hatch to get to the driving seat to get her car out.
Short staffed, service was slow at the restaurant, took 45 minutes to get a drink, and no they were not busy just untrained people.
Young Chef at breakfast had a bad attitude, slamming down dishes and cutlery, completely put me and family off of breakfast.
Good location for walking the town of Shrewsbury, and the bus station is next door, so you don't have to unwedge your car from...
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