Located in Cau Giay, a neighborhood in Hanoi, Cindy's Westlake Apartment is near theme parks and on a lake. Travelers eager for a bit of culture can stop by Hanoi Opera House, while those wishing to experience the area's natural beauty can explore West Lake and Hoan Kiem Lake. Ho Tay Water Park and Hanoi Botanical Garden are also worth visiting. Discover the area's water adventures with windsurfing and fishing nearby, or enjoy the great outdoors with cycling and hiking/biking trails. Visit our Hanoi travel guide
Dry cleaning, laundry facilities, and express check-in are available at this smoke-free apartment building. WiFi in public areas is free. Other amenities include express check-out. Each apartment features a kitchenette with a refrigerator and a stovetop, plus a washing machine and a Smart TV with digital channels. Guests can appreciate conveniences like an electric kettle and a rice cooker, and other amenities include free WiFi and Netflix.
Cindy's Westlake Apartment offers 30 air-conditioned accommodations with complimentary bottled water and rice cookers. Accommodations at this 3.5-star apartment have kitchenettes with refrigerators, stovetops, and cookware/dishes/utensils. Bathrooms include showers, slippers, bidets, and hair dryers.
This Hanoi apartment provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). 43-inch Smart televisions come with digital channels and Netflix. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
24-hour roundtrip airport shuttle on request for a surcharge
Kitchenette
Cookware, dishware, and utensils
Electric kettle
Paper towels
Refrigerator
Rice cooker
Stovetop
Bedrooms
Bedsheets provided
Rollaway/extra bed: VND 100,000 per day
Bathroom
1 private bathroom
Bidet
Hair dryer
Shampoo
Shower
Slippers
Soap
Toilet paper
Toothbrush and toothpaste
Towels provided
Entertainment
43-inch smart TV with digital channels
Netflix
Streaming services
Laundry
Dry cleaning/laundry service
Laundry facilities
Washing machine
Comfort
Air conditioning
Pets
No pets allowed
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
4 steps to reach entrance
Elevator (59 inch wide door)
Wheelchair accessible (may have limitations)
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Smoking not allowed
Services and conveniences
Blackout drapes
Daily housekeeping
Free bottled water
Iron/ironing board
Limited-hour front desk
Luggage storage
Location highlights
Near a hospital
On a lake
Things to do
Cycling nearby
Fishing nearby
Hiking/biking trails nearby
Theme park nearby
Windsurfing nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
30 units
Soundproofing
Policies
Check-in
Check-in time starts at 2:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Access code, front desk (limited hours)
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for VND 100000.0 per day
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Airport shuttle fee: VND 400000 per vehicle (one-way, maximum occupancy 3)
Nearby parking fee: VND 100000 per night (164 ft away)
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: VND 100000.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property is also known as
Cindy's Westlake
Cindy's Westlake Apartment Hanoi
Cindy's Westlake Apartment Apartment
Cindy's Westlake Apartment Apartment Hanoi
Frequently asked questions
Is Cindy's Westlake Apartment pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at Cindy's Westlake Apartment?
As of 2026/4/1, prices found for a 1-night stay for 2 adults at Cindy's Westlake Apartment on 2026/4/2 start from NT$713, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What time is check-in at Cindy's Westlake Apartment?
Check-in begins at 2:00 PM. A fee applies for early check-in (subject to availability).
What time is check-out at Cindy's Westlake Apartment?
Check-out is at noon. Late check-out is available for a fee (subject to availability).
Does Cindy's Westlake Apartment provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of VND 400000 per vehicle applies.
Where is Cindy's Westlake Apartment located?
Located in Cau Giay, this apartment building is within 2 mi (3 km) of Museum of Ethnology, Lotte Mall Tay Ho, and Vietnam Museum of Ethnology. Trinh Cong Son Walking Street and Ho Tay Water Park are also within 3 mi (5 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Cindy's Westlake Apartment Reviews
4.0
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
4.0
Cleanliness
4.0
Property conditions & facilities
Rating 10 - Excellent. 0 out of 1 reviews
10 - Excellent
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Rating 8 - Good. 0 out of 1 reviews
8 - Good
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Rating 6 - Okay. 0 out of 1 reviews
6 - Okay
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Rating 4 - Poor. 1 out of 1 reviews
4 - Poor
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Rating 2 - Terrible. 0 out of 1 reviews
2 - Terrible
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Reviews
Verified
4/10 Poor
Katsuya
2024/11/22
Disliked: Cleanliness, property conditions & facilities, communication
I stayed there for about 10 days, but the room was cleaned and the towels were changed twice. The problem is that even if the guest requests cleaning, the room is not cleaned. There are other good accommodations in this area, so I will not use this place next time.